Scootermate Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Scooter Repair Shop

Written by the company

At Scootermate, we specialise in high-quality electric scooters and e-bikes at the best prices in the UK. Based in London, we offer fast delivery, expert advice, and excellent customer service—whether you shop online or visit our store in Wood Green. From daily commuting to weekend adventures, we help you ride smarter, greener, and more affordably. Your journey starts here.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I went in the other day to inquire…

I went in the other day to inquire about my escooter not really knowing what to expect. Very friendly staff and I was given advice with a slight amendment to my handle bars without feeling pressured to spend money. I will be going back again.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Good experience at this store

Bought an electric bike which i am very happy with. The salesman at the store was knowledgable, helpful and efficient recommending a suitable bike for my needs. An all round good service. Went back for assistance with a problem which was quickly rectified.

21 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look