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See what reviewers are saying

Rated 5 out of 5 stars

I really appreciate the environmental ethos of Scoon. It’s time saving for me to be able to shop in the one place for different items I need for my whole family (kids brands too) where I can feel conf... See more

Rated 4 out of 5 stars

I order sneakers and they arrived in ecofriendly packaging, which is absolutely great! I also loved the look and feel of what I ordered, the only thing is that it was on pre-order and that could have... See more

Rated 5 out of 5 stars

I'm in love with Scoon, it's such an easy lovely way of sustainable online shopping. The site first of all is very user friendly, it looks very clear, luxurious and clean. I love how there's a lot... See more

Rated 5 out of 5 stars

Scoon is my favorite and go-to platform for clean skincare! I always look around their website when I’m looking for new products because I know they will immediately be in line with my own values and... See more

Company details

  1. Department Store

Information provided by various external sources

From a completely clean beauty collection (no harmful ingredients!) to lifestyle brands that create from waste or support local communities, get to know the brands that are combining style with a conscious.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

138 reviews

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Rated 5 out of 5 stars

Recommend!

Great shop, kind people and good service, definitely recommend buying here!

6 November 2021
SCOON logo

Reply from SCOON

Thank you for taking the time to share your lovely feedback. This is why we do it ;)

Rated 5 out of 5 stars

Great products and service!

Love the products I’ve purchased and there was a very easy return process for the ones I wanted to send back. Will definitely shop again soon.

I also really love the skin range introduction packages. I wanted to switch brands and they gave me the opportunity to try out a whole product line without spending a fortune. The products leave my skin feeling super soft and with a great natural glow. I’m getting a lot of compliment since I’ve been using them.

Great job guys!

4 October 2021
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Reply from SCOON

Thank you for taking the time to share your lovely feedback. Happy to hear you're loving the products!

Rated 5 out of 5 stars

Great service!

Quick, super friendly, professional

13 July 2021
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Reply from SCOON

Great to hear from you and hope to welcome you back soon!

Rated 5 out of 5 stars

Quick and nice

Quick delivery and (unfortunately) refund. They’re very kind.

4 June 2021
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Reply from SCOON

Thank you - and hope to see you soon!

Rated 5 out of 5 stars

Great online shop!

Great product, quick delivery and easy returns. Thanks!

11 May 2021
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Reply from SCOON

Thank you - and hope to see you soon!

Rated 5 out of 5 stars

Good services

Good services, quick and with a personal touch

10 May 2021
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Reply from SCOON

Thank you for taking the time to share your lovely feedback. This is why we do it ;)

Rated 5 out of 5 stars

Great store

Great store with fair fashion and fair products. I received my order quickly.

28 April 2021
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Reply from SCOON

Thank you for taking the time to share your lovely feedback :)

Rated 5 out of 5 stars

Good service and good quality

Very good service and the merino sweater of Teym is beautiful! Bought one size smaller and it fits well Also bought two t shirts of Teym and they are great! I thinkmore will follow 😃🤗

26 March 2021
Unprompted review
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Reply from SCOON

Great to hear you're happy with your items! Thanks for sharing these kind words.

Rated 5 out of 5 stars

I'm happy to get to know more…

I'm happy to get to know more interesting beautiful sustainable brands by Scoon.
I love your website it has a nice look and feel.
One of my items was delivered in 2 days and the other soon a bit later after their quick assistance in getting it to me.

Thank you!
Fleur

17 March 2021
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Reply from SCOON

Thank you for taking the time to share your lovely feedback :)

Rated 2 out of 5 stars

return policy a deception

I was so happy to finally place an order at SCOON. I love the concept and the products! It was just bad luck both the items weren't the right size. Can happen. It wasn't really clear (to me at least) what the return procedure was, but after emailing about is I learned I had to make two seperate return packages. I understand that the way SCOON works, you can't return in all in one to SCOON. This meant I had to pay twice the cost for the return sending. It will make me think twice to order more items at once again.

The item returned to SCOON was refunded quickly. The other item however wasn't. I had to email twice to SCOON about it and still haven't received the money refund after weeks. I know SCOON is looking after is and doing its best, so I trust it will work out fine in the end. Just not the great first-order-experience I had hoped for.

15 March 2021
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Reply from SCOON

Dear Mara, thank you for sharing your feedback. It is only when we hear this, that we can use it to improve our service. Our sincerest apologies for the delay with regards to your refund. We are working hard to prevent this from happening in the future.  All our best, and we hope to welcome you again to shop SCOON in the future!

Rated 5 out of 5 stars

Great

Perfect customer service! Thank you

23 February 2021
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Reply from SCOON

Great to hear, and thank you for sharing :)

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