Science and Humans Reviews 1,066

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 367 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, empathy, and ability to listen to concerns, making them feel heard and understood. The service is frequently described as top-notch, with many appreciating the smooth, organized process, user-friendly appointment scheduling, and the convenience of having medications delivered. People also highlight the exceptional customer service, noting quick response times and a genuine concern for their well-being. However, some people were dissatisfied with certain aspects of the product and customer support. A few customers reported issues with hidden fees and felt that the company's communication was unclear or that their concerns were not adequately addressed, particularly regarding billing. There were also instances where some felt the nurse practitioners did not fully address their primary concerns or provide sufficient follow-up, and a small number experienced difficulties related to prescription accuracy or the flexibility of their care plans.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, professionalism, and empathy.... See more

Service

Customers had positive experiences with service, often praising the professionalism and thoroughness of the... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and knowledgeable agents who... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers report positive outcomes, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are knowledgeable and listen to the concerns of their clients. User friendly appointment scheduling. Takes away the pain of crowded waiting rooms and lengthy wait times for family doctor referra... See more

Rated 5 out of 5 stars

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how... See more

Rated 5 out of 5 stars

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did... See more

Rated 5 out of 5 stars

Finally someone who understands It was a breath of fresh air today to know that the symptoms I have been navigating, often normalizing. Busy mom of 3 teen boys, military spouse, nurse etc it makes s... See more


Company details

  1. Health Consultant
  2. Women's Health Clinic
  3. Reproductive Health Clinic

Written by the company

We at Science & Humans offer scientifically proven treatments, products, and devices to support your hormone health. As an end-to-end digital provider, we cover diagnostics, treatments and delivery of medications all on a single platform, from the comfort of your home. We are ranked as Canada’s largest hormone health platform and serve men and women in all reproductive ages. Check out our programs for Men's Hormones, Menopause care for women, Weight loss, and Sexual wellness, on our website www.scienceandhumans.com #TRT #hCG #hGH #bHRT #Menopause #PCOS #thyroid


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

First appnt with Science & Humans

I enjoyed the virtual experience.
The review of my lab work was well done and questions were answered.
I appreciate the Rx changes and choices given.
The only draw back was she spoke very quickly and I had to have her repeat several times to write all the info down.

22 October 2025
Rated 5 out of 5 stars

Great Experience

My virtual appointment was informative and I felt very supported by my provider. She was knowledgeable and answered all of my questions with ease.

21 October 2025
Rated 5 out of 5 stars

So far so good after our first meeting.

So far so good.
The nurse listened to my concerns.

She didn’t talk over me and really explained herself and her thought process as the plan for me.

Answered all my questions and has a follow up date when we will reevaluate things.

I know I maybe have a few preconceived notions about energy and iron and she did listen well about those.

And about how I feel day to day and including about how I feel during my workouts.

I am grateful for her calm quiet listening approach and how she analyzes things and explains herself.

I am hopeful to see changes come my way
And to be honest really looking forward to the functional medicine consult to get a plan for supplements as I have been all over the place doing what I think might be right.

17 October 2025
Rated 5 out of 5 stars

Sheena took the time to discus my…

Sheena took the time to discus my symptoms with me and provide real solutions to the problems I’ve been having w weight loss and my hashimotos and hormones she provided options for both

17 October 2025
Rated 4 out of 5 stars

It does what the regular system doesn't

Considering that I have had ZERO attention and care from the regular medical system, one can appreciate this service. We still need to improve the quality of medical system. The same nurse that helped me here is also working in clinics and hospitals without infrastructure to make this happen for us all.

23 September 2025
Rated 5 out of 5 stars

Expert advice

My experience was excellent. The nurse practitioner I saw, Sheena Jacob, was very informative and really helped to target my specific needs. I am very happy with my experience.

15 October 2025

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