Great gloves really comfy keep your hands warm in all weathers even on the coldest of days. material is fantastic and feels really good quality which justifies the price as they'll most likely be the... See more
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Founded in Amsterdam in 2013 by two passionate fashion enthusiasts, Schwartz & von Halen has grown into a leading brand for premium leather gloves. With more than 200,000 customers worldwide and over 10,000 verified reviews, our gloves have become a trusted choice across Europe, the United States, and the United Kingdom. Designed in collaboration with fashion designers, our collection reflects a keen eye for style, detail, and durability. Each pair is meticulously handcrafted from the finest leathers – including deerskin, sheepskin, goatskin, and peccary leather – and paired with luxurious linings such as cashmere, wool, shearling, lambswool, or ultra-warm fleece. At Schwartz & von Halen, we combine timeless design with lasting quality, ensuring every pair of gloves is as elegant as it is enduring.
Contact info
Keizersgracht 482, 1017EG, Amsterdam, Netherlands
- j.zwart@schwartz-vonhalen.com
- schwartz-vonhalen.com
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Replied to 83% of negative reviews
Typically replies within 2 weeks
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Smooth marketing but subpar quality products/process
I fell for the smooth marketing of Schwartz and Von Halen and bought a pair of their luxury gloves. Packaging and shipping is fine as they charge you for it. The issues I have are twofold. 1) the product quality is inferior to most other brands (at half the price) and 2) the process lacks that of a proud glove maker with quality and efficiency goals.
The gloves had a cut in the leather and the stitching revealed exposed loops that if cut would undo the stitching and ruin the gloves. When you carefully review the quality of the gloves you can see the subpar quality.
The process of returns should work but it does not. The company phone is nothing but a voicemail box. No one ever picks up the phone not do they ever call back (Quote: "I checked with the factory and we're having problems with the phones"). They do respond to email, but only to tell you that you have to prove your issues with the gloves, and 'we can give you a rebate on your next purchase' if you do not want to go through the lengthy process of a return and is willing to accept the subpar quality and defects. They actually force you through a process of having to take pictures to prove your point. Once they receive the photos they tell you that it's not that bad and attempt to sway you too keep the gloves. But if you follow through and go through the lengthy process form, they do finally return you the purchase price (less postal costs).
DO NOT let the smooth marketing and fake reviews (by supposed owner) fool you into buying poor quality gloves from this company.
Issues Resolved
I had an issue with returning some items that did not fit and after initially struggling to get in touch with the company over Christmas, I could not be happier with the service I have received post Christmas. My return has now been processed and a refund received. Many thanks Jaap.
Very well
We had some trouble with the shipment,
But it was very well taken care off!
They were very friendly and helped me with the misunderstandings.
Great products and service
I received gloves from Schwartz & Von Halen as a gift and I have been delighted by the quality and looks of them!
I contacted the company for a custom made product for which they replied very quickly!
I can only recommend Schwartz & Von Halen.
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