Britannia School of Academics Reviews 

472
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the approachable and deeply supportive staff for providing prompt feedback, detailed explanations, and clear guidance throughout their entire learning journey and professional development. People also appreciate the user-friendly online platform and exceptional customer service that make navigating the educational courses very smooth and deeply enjoyable. However, some people mentioned that the academic program is quite demanding and requires significant effort and time to successfully complete. A few reviewers also noted that managing the heavy workload alongside personal responsibilities can sometimes feel challenging for busy students balancing jobs.

What people talk about most

Staff

Consumers find staff to be exceptionally supportive, knowledgeable, and professional throughout their... See more

Customer service

Clients share positive opinions on customer service, highlighting that tutors and assessors provide prompt,... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the e-learning platform is... See more

Service

Customers had positive experiences with service, frequently praising the high standards and the prompt,... See more

Response time

People report positive experiences with response time, noting that reviewers and consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed a Level 4 CET with this company and they are first class . Do not think it’s an easy course and the team in Britannia really test your ability to complete the work. However, th... See more

Company replied

Rated 5 out of 5 stars

I am very grateful for the help and support I receive whilst completing my level 2 course in teaching. My tutor Maya is amazing and my assessor Sundus is also amazing. I appreciate all that they do in... See more

Company replied

Rated 5 out of 5 stars

I will forever be grateful for the patience of all those who supported me at Britannia School of Academics. I had a few set backs which meant my level 6 took a lot longer than anticipated, howeve... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed completing the Level 3 AET course. I learned new skills, strengthened my confidence, and gained valuable insight through clear guidance from my tutor and constructive feedback from my... See more

Company replied


Company details

  1. Vocational School
  2. Career and Education Provider
  3. Education Center
  4. Educational Institution
  5. Training Centre
  6. Training School

About Britannia School of Academics

Written by the company

Britannia School of Academics is a UK based training provider, focusing on delivering courses to education professionals. As educators ourselves, we found that often training providers lack the flexibility that suits most educators when it comes to undertaking courses. Either there is a schedule, a lack of self-study materials, or tutors have less knowledge about the course topics than you do.

This is where we stepped up as an online training provider of education and training courses, with completely flexible study time, great material, and knowledgeable tutor support- all at a very disruptive price point. Each year 2000+ learners choose us on their journey to upgrading their professional career, and more than 1500 corporate clients trust us for the training of their employees. Our staff has a wealth of experience in education and training. We take pride in our quality and aim to provide our learners with the best chance of further employment, through free career guidance and advice.

What we Offer

  • Mobility To Learn Whenever and Wherever
  • Online education and training courses at affordable learning schedules and prices
  • Expert Instruction
  • Flexible study, great materials & knowledgeable tutor support
  • Learner Support
  • Full tutor support through emails, VLE, discussion forums and live sessions.
  • Professional Development
  • Free career guidance & advice. Our aim is to provide our learners with the best chance of further employment.
  • No Compromise on Quality
  • Complete guarantee of the quality of our offered courses as we make no compromise on the standards set for our OfQual accredited qualifications. Explore our Categories Contact Us

    Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    472 reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 50% of negative reviews

    Typically replies within 2 weeks

    How this company uses Trustpilot

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    4.9

    All reviews

    (472)

    99 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Flexible course with expert support

    Having researched the courses and found this one to be the most flexible in delivery and support/time. We applied directly online. The webchat helped us through the application which took a few minutes. Ayaz on the webchat was THE most helpful webchat I have ever experienced. He supported us through the whole process all the way to completion. Thank you Ayaz.

    12 July 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Customer satisfaction is our top priority, and your review serves as a source of motivation for us to continue striving for excellence.

    Rated 5 out of 5 stars

    Easy to book

    Easy to book, resources easy to find and understand and course looks like it will meet all requirements

    8 July 2024
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for taking the time to share your thoughts. We feel honoured to have you as a customer and look forward to serving you again.

    Rated 5 out of 5 stars

    I was unsure of what I needed the time…

    I was unsure of what I needed the time and patience of the careers advisor gave me was truly amazing he was such a lovely guy and no question went unanswered I’m definitely booking me course
    Thank you to the chap

    26 June 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Customer satisfaction is our top priority, and your review serves as a source of motivation for us to continue striving for excellence.

    Rated 5 out of 5 stars

    Enrolling was easy

    Ayaz has been fantastic at helping me with a small group booking via WhatsApp. Answers very promptly Andc helped with all the questions I had. We are looking forward to training with you and hope this experience will continue

    4 June 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We really appreciate your feedback. Customer satisfaction is our top priority, and your feedback reassures us that we're on the right track.

    Rated 5 out of 5 stars

    Thanks a lot Mr Ayaz for your support…

    Thanks a lot Mr Ayaz for your support and quick response, I expect support until the end of my course

    4 June 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Customer satisfaction is our top priority, and your review serves as a source of motivation for us to continue striving for excellence.

    Rated 5 out of 5 stars

    Thank you Ayaz

    Thank you Ayaz for a helpful and quick enrolment process. I sent my message for support late Friday evening and received a reply first thing Saturday morning. Ayaz answered my queries and clarified the questions I had. Great customer service. Thank you

    1 June 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We truly appreciate your support and the time you took to share your thoughts with us. It's customers like you who help us grow and improve.

    Rated 5 out of 5 stars

    Nice experience.Wanted to enroll on a…

    Nice experience.Wanted to enroll on a course, Tazz helped me sort it out quickly.

    29 May 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We really appreciate your feedback. Customer satisfaction is our top priority, and your feedback reassures us that we're on the right track.

    Rated 5 out of 5 stars

    I had a very quick reply from Ayaz and…

    I had a very quick reply from Ayaz and really helpful and promptly.

    25 May 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We truly appreciate your support and the time you took to share your thoughts with us. It's customers like you who help us grow and improve.

    Rated 5 out of 5 stars

    I was thoroughly impressed by the level…

    I was thoroughly impressed by the level of attention and care I received from the Ayaz Shaz. It's clear he prioritize customer satisfaction and never felt more valued as a customer as every interaction was handled with professionalism and warmth.
    Thanks.
    Parminder Singh
    Student

    16 May 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for the feedback. Reading your review was truly a highlight for our team, and it reaffirms our commitment to providing the best possible service to our customers.

    Rated 5 out of 5 stars

    Very easy and very good

    Very easy and very good

    26 April 2024
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We really appreciate your feedback. Customer satisfaction is our top priority, and your feedback reassures us that we're on the right track.

    Rated 5 out of 5 stars

    Support from Ayaz was really helpful…

    Support from Ayaz was really helpful for starting a new career growth.

    27 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Customer satisfaction is our top priority, and your review serves as a source of motivation for us to continue striving for excellence.

    Rated 5 out of 5 stars

    Excellent service from Tazz

    I spoke with Tazz this afternoon who was very helpful and professional. I look forward to starting the course. Highly recommend Tazz.

    26 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We truly appreciate your support and the time you took to share your thoughts with us. It's customers like you who help us grow and improve.

    Rated 5 out of 5 stars

    They really care for the learner

    They really care for the learner, not at all commercial. TAZZ is a gem! I have just enrolled on the course and hope to get the certification soon.

    26 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for taking the time to share your thoughts. We feel honored to have you as a customer, and we look forward to serving you again in the future.

    Rated 5 out of 5 stars

    Mireya

    I have completed the Level 5 Diploma in education and training and I am very satisfied with this decision. Registration was easy and Ajaz has always been very friendly. Everyone has been fantastic, but I especially want to thank my tutor Jakub, always willing to help and making everything easier to understand. Guiding me every step and giving me support through encouraging words , patience and great professionalism.

    26 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for the feedback. Reading your review was truly a highlight for our team, and it reaffirms our commitment to providing the best possible service to our customers.

    Rated 5 out of 5 stars

    Because of the agent helping me every…

    Because of the agent helping me every step of the way. If there's was ever something I did not understand, the agent took his quality time and effort to explain how to navigate my way through the academic obstacles.

    24 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We truly appreciate your support and the time you took to share your thoughts with us. It's customers like you who help us grow and improve.

    Rated 5 out of 5 stars

    Quick and easy to enrol

    Quick and easy to enrol. Comprehensive material.

    19 April 2024
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Customer satisfaction is our top priority, and your review serves as a source of motivation for us to continue striving for excellence.

    Rated 5 out of 5 stars

    Excellent customer service with Tazz

    Excellent customer service with Tazz. Very helpful and straight to the point!

    19 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for the feedback. Reading your review was truly a highlight for our team, and it reaffirms our commitment to providing the best possible service to our customers.

    Rated 5 out of 5 stars

    I have just enrolled in CAVA…

    I have just enrolled in CAVA certification program.
    Ayaz was very helpful, he assisted me to identify the most fit assessor qualification based on my expertise. He spare no effort to clarify all related issues and facilitated registration process.
    Thanking him!

    11 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for taking the time to share your thoughts. We feel honored to have you as a customer, and we look forward to serving you again in the future.

    Rated 5 out of 5 stars

    Great admin support

    Ayaz has been great trying to sort everything out to allow me to get the right support and abilities for my teacher training courses.
    He has been so patient and kind and has provided great advice for sorting each course out.
    He has gone out of his way to provide support and guidance to support my applications and studies ensuring that I can resolve payment and disability adaptations to allow me to study properly

    5 April 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We truly appreciate your support and the time you took to share your thoughts with us. It's customers like you who help us grow and improve.

    Rated 5 out of 5 stars

    Really good customer service from Tazz

    Really good customer service from Tazz. Very patient, helpful and understanding throughout the on-boarding procedure.

    28 March 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Customer satisfaction is our top priority, and your review serves as a source of motivation for us to continue striving for excellence.

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