scentsangel.com Reviews 

424
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of authentic fragrances and competitive pricing, making it easy to explore new scents. Many highlight the fast and often free shipping, noting that orders arrive quickly and are well-packaged, ensuring product protection. People appreciate the overall value and quality, often commending the pleasant ordering process and responsive communication. However, some customers noted concerns about product authenticity and quality, with a few experiencing chemical smells or unexpected scents. A small portion of people also felt that sample bottles lacked proper labeling and had hard-to-remove caps. Additionally, some reviewers reported issues with orders, including items not received, cancellations, or incorrect products.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the good quality, fair prices, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times.... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the authenticity and smooth scent of the... See more

Price

Customers consistently note positive experiences with price, often praising the reasonable and competitive... See more

Order

People report positive experiences with order, with many finding the ordering process easy and convenient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

I often buy perfume samples and I use different websites. I tried ScentAngel recently and was very pleased. The pricing was fair, so that attracted me first. Then they shipped quickly and perfume qual... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

424 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(424)

206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful website to deal with

Wonderful website to deal with, very reasonable pricing for high end niche fragrances and unlike some other American retailers, they don’t use the cheapest possible shipping to Canada. Also very good customer service when I had an issue with one of my orders. Only issue is custom and duties, but this is not their fault.

5 October 2025
Rated 1 out of 5 stars

Not great

I personally own full bottles of 4 out of the 5 travel sprays I bought. The do not smell the same some are quite a bit off. Plus the atomizers leak on every bottle and the caps are extremely hard to get off. Over all very disappointed.

7 October 2025
Rated 5 out of 5 stars

Great experience

I ordered a creed tester bottle. The package was well protected and the bottle came in the original tester box. Scent is amazing. I would definitely order from scentsangel again. Fast shipping and great correspondence.

5 October 2025
Rated 5 out of 5 stars

Great price and quick delivery

This is my second purchase from your company. You had the lowest price that I could find online for Full Incense perfume and the delivery was very fast. A great company to do business with.

4 October 2025
Rated 5 out of 5 stars

Great discounter

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that's very advantageous. I have placed several orders and all have arrived very quickly and have been safe/secure when it comes to packaging.

5 October 2025
Rated 1 out of 5 stars

Offer one thing and sent me a smaller…

Offer one thing and sent me a smaller size . Who has time to to pack it up and ship it back ?? Did I get scammed??? Probably…. I will just give it to my son . Just spent several hundred today on another site . Don’t trust using Scent Angel again . Live and learn I guess.

4 October 2025
Rated 5 out of 5 stars

Serious retailer

Serious retailer, top-quality fragrances and decanters. They've recently raised their prices. It's no longer easy to find bargains on this site.

11 October 2025
Unprompted review
Rated 4 out of 5 stars

I really do love this company

I really do love this company. The only time I had a wrong scent sent to me, they corrected it quickly and got me the correct fragrance. The only thing I’m taking off points for is the packaging. I have rheumatoid arthritis, I cannot get the caps off these bottles. Like, it’s genuinely hard to get them off. Second, the name of the scent on the bottle would be really nice.

4 October 2025

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