scentsangel.com Reviews 

425
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of authentic fragrances and competitive pricing, making it easy to explore new scents. Many highlight the fast and often free shipping, noting that orders arrive quickly and are well-packaged, ensuring product protection. People appreciate the overall value and quality, often commending the pleasant ordering process and responsive communication. However, some customers noted concerns about product authenticity and quality, with a few experiencing chemical smells or unexpected scents. A small portion of people also felt that sample bottles lacked proper labeling and had hard-to-remove caps. Additionally, some reviewers reported issues with orders, including items not received, cancellations, or incorrect products.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the good quality, fair prices, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times.... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the authenticity and smooth scent of the... See more

Price

Customers consistently note positive experiences with price, often praising the reasonable and competitive... See more

Order

People report positive experiences with order, with many finding the ordering process easy and convenient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

I often buy perfume samples and I use different websites. I tried ScentAngel recently and was very pleased. The pricing was fair, so that attracted me first. Then they shipped quickly and perfume qual... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(425)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Today

Today, this is the most professional company in the field of sales in the market of rare and niche perfumes. An unconditional leader. Impeccable quality and attitude towards customers.

14 October 2025
Rated 5 out of 5 stars

Wonderful experience!

Excellent prices, super fast shipping, beautiful selection of fragrances. I will definitely be purchasing from Scents Angel again very soon. Wonderful experience!

15 October 2025
Rated 5 out of 5 stars

Affordable and reliable

I have been buying from them for almost two years and I have never been disappointed. I have found their prices and products very affordable. Their shipping is very good. I said before and I will keep saying it, I will recommend it to anyone who wants a great, affordable, secure and reliable fragrance. Another perks is that their shipping is amazingly fast. Wow !!!!Keep up with the good stuff guys.

1 October 2025
Rated 1 out of 5 stars

Worst customer service EVERY

This was the worst experience. I placed 2-3 orders for the same fragrances for myself and family members. The money was taken out of my account and I received an email that the price was incorrect. I was told I would have to pay double the price I paid. I will not be purchasing from this company again. 1 star for customer service and 0 stars for how they handle the situation.

10 October 2025
Rated 5 out of 5 stars

Great experience in every way.

I saved a lot of money on my YSL Libre Intense (my signature fragrance), ordering was very easy, shipping fairly quickly and packed very well. I will be reordering here.

12 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look