Scentimental SA Reviews 

984
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, amazing long-lasting fragrances, and incredibly fast delivery service. People also deeply appreciate the beautiful packaging and note that the customer support team is consistently helpful and efficient. However, some reviewers were not happy with the overall product performance, mentioning that the scents fade extremely quickly and lack proper longevity. A few other people also felt that the fragrances smell overly synthetic and do not closely match the original designer perfumes. Some customers even experienced inconvenient issues with leaking bottles or broken spray nozzles upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the fragrances are remarkably similar to... See more

Quality

Clients share positive opinions on quality, frequently praising the reliable, long-lasting fragrances that... See more

Order

Customers had positive experiences with order, sharing that the process is smooth and accompanied by fast... See more

Service

People report positive experiences with service, frequently highlighting the incredible quality, fast... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive very quickly, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scentimental truly exceeded all my expectations. Their service is excellent, and the perfumes smell absolutely on point and amazing. The scent lasts the entire day, which is a huge plus. Their prices... See more

Rated 5 out of 5 stars

I ordered my first Scentimental perfume last year, and I’ve been ordering ever since! 🤍 I absolutely love the amazing combinations they offer and, best of all, the fact that I can enjoy high qu... See more

Rated 5 out of 5 stars

Good day, I trust you are well.  My perfume just arrived.  Oh WoW it smells like heaven and Im so excited to wear my new perfume.  Thank you for excellent service.  For being great communicators and f... See more

Rated 5 out of 5 stars

Since Iam buying from Sentimental,I never experienced any delays or problems,their product are 100% .prices are reasonable especially plus bonus of buy 1 get 1 free.Keep up the good work and always ad... See more


Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

At Scentimental, we are more than just a fragrance company. We are a registered business with a legacy spanning over 15 years in the health and beauty industry. Our journey has been marked by dedication, innovation, and a deep understanding of the transformative power of scents. Our Offerings Our collection boasts premium 'Inspired By' fragrances, meticulously crafted to evoke emotions and memories. Each scent in our collection is a testament to our commitment to quality and the art of perfumery. Trusted Payments Your security and trust are paramount to us. We are associated with the most trusted payment gateways, including PayFast and PayFlex. Every transaction you make with us is traceable and secured with the highest standards of encryption, ensuring your peace of mind. Partnerships and Associations Our dedication to excellence extends beyond our products. We are proud to be associated with platforms such as Randgo Corporate Rewards. Moreover, our brand has been spotlighted on the global stage as the official sponsor for the iconic "Hunger Games" movie. Such associations underscore our position in the industry and our commitment to aligning with the best. Reseller & Affiliate Programmes At Scentimental, we believe in growing together. Our reseller and affiliate programmes are designed to foster partnerships and collaborations. We offer a platform for entrepreneurs and influencers to join hands with us, ensuring mutual growth and success. Prompt Deliveries Understanding the anticipation that comes with ordering a new fragrance, we've partnered with The Courier Guy to ensure that our customers receive their orders either within 24 hours or on the same day. This service spans throughout South Africa, ensuring that no matter where you are, your favorite Scentimental fragrance will reach you promptly.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

984 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(984)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No issues with their representatives or…

No issues with their representatives or the perfume itself. I would have given you 5 stars had you told me and the rest of South Africa to let the perfumes rest…irrespective scents are spot on and long lasting…would definitely recommend .
PS: refrigerate these perfumes for a couple of days… Thank me later guys

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Long lasting fragrances

Great service, exceptional quality of packaging and long lasting fragrances.

My go to is Versace Dylan purple I've probably ordered, over 10 of these since I was recommended to their fragrances by a friend in May and that is when I placed my 1st order, June my 2nd order, September my 3rd order, and October was my last order, and please bare in mind ib each of these orders I atleast had 2 or 3 bottles of Dylan purple, no more money wasted on expensive brands when scentimental offers it all to you for 10% give or take of the original.

If its your first time buying go with a fragrances you already know and work your way from there, you will not be disappointed and you wont need to break the bank, so you can smell like a new person every night when going out because you would be able to do so much more after saving when ordering through scentimental

Other options I would recommend for females i just listed a few

Bulgari omnia crystalline
Michael Kors Wonderlust
Victoria Secret Bombshell
sol de janeiro all are nice

For men to name a few

Dunhill Fresh
YSL Y
Dior Sauvage
Mont Blanc Legend

9 February 2026
Unprompted review
Rated 5 out of 5 stars

GOING THE EXTRA MILE

The website was easy to use and during this order I made an error when submitting my delivery address and wow to my surprise they were able to rectify it no questions asked and unlike other distributors they didn't just say no we can't. " A BIG SHOUT OUT TO SENTIMENTAL FOR HOING THE EXTRA MILE."

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

Scentimental truly exceeded all my expectations. Their service is excellent, and the perfumes smell absolutely on point and amazing. The scent lasts the entire day, which is a huge plus. Their prices are unbeatable, and I honestly can’t see myself buying from any other company again. They truly deserve every positive review they receive. I highly recommend supporting them — you won’t regret it!

4 February 2026
Unprompted review
Rated 2 out of 5 stars

Really enjoy the scents but they have…

Really enjoy the scents but they have made the bottles way too weak now. It dropped from the height of my bed and scattered, whilst it being full so I wasted money essentially.
If they can fix their bottled back to what they used to be it would be great, till then I'll just be wasting money. 3 bottles out of 4 down

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products and delivery time

I received my package today. I am so, so impressed with the fast delivery in like 1.5 days! R69 to fast track your order is so well worth it.

The packaging is so luxe and the smells are perfectly replicating the inspired scents! I ordered a few, just 1 needs to mature a bit but the care card explains that well. Thank you so much! I will be a returning customer

28 January 2026
Unprompted review
Rated 5 out of 5 stars

A Fragrance Experience I’ll Always Come Back To

From the very first purchase, Scentimental Perfumes exceeded my expectations. I’ve been using their perfumes since May 2024, and I’ve honestly never looked back. The scents are long-lasting, beautifully crafted, and consistently high quality. Every perfume I’ve tried feels luxurious and unique, and I always receive compliments when I wear them.

Scentimental Perfumes truly understands fragrance and customer satisfaction. They deliver exceptional quality at great value, with reliable service and products that never disappoint. You can tell a lot of care goes into their perfumes, and it shows in every bottle. I highly recommend them to anyone looking for unforgettable scents.

27 January 2026
Unprompted review

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