We rented a container to store our garage equipment in whilst downsizing and moving home. The container at Dishforth was easy to find, the facilities were clean and tidy. Access was 24hours and John... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more
Company replied
First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more
Company replied
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, United Kingdom
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4.8
Excellent
416 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very positive experience with SCA self…
Very positive experience with SCA self storage with very competitive prices & very clean and secure with 24 hour access.
Receptionist ( apologies did not get name) I had dealings with was friendly professional and informative happy to give me tour around the facilities answering all questions asked enabling me to be confident in my decision to use this company .
Prior to storage date I contacted SCA for a re run of accessing entry etc less than half an hour before reception closing I met with Kelly Neesham who was not phased by my late timing and only happy to accommodate my request. Kelly went above & beyond to ensure my storage day would go smoothly
I would highly recommend SCA storage with confidence
7 September 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Sandra, Your feedback has been shared with the team and is greatly valued!
Fabulous team
Fabulous team, couldn’t be more helpful when things went a bit wrong. They really go the extra mile to help their customer's. I know my possessions will be safe secure and dry. Great unit and great security.
3 September 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Polly, Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Always a great experience used before
Always a great experience used before , back using again very safe secure site lovely friendly staff on hand thru the week, or other staff are available via telephone.
Overall GREAT service
1 September 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Charlotte, Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very satisfied with the service from…
Very satisfied with the service from SCA, very accommodating and friendly.
22 August 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Kelly at SCA was great
Kelly at SCA was great. Very helpful, friendly and sorted my storage very quickly.
18 August 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Michael, Your feedback has been shared with the team and is greatly valued!
100% recommend
Sca and the staff are amazing. 24/7 access and staff are amazing on the phone along with Gary onsite. Started with a 20ft and now moved into my 40ft last week.
18 August 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Lucy, Your feedback has been shared with the team and is greatly valued!
Very easy to use the system and…
Very easy to use the system and grateful with the support with the team when we in need
Thank you
20 August 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Cilia, Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service from beginning to…
Excellent service from beginning to end. Sarah was helpful and very friendly. Recommended
4 August 2024
Unprompted review
Reply from SCA Self Storage Ltd
Thank you for the positive review Keith, Your feedback has been shared with the team and is greatly valued!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.