Scalacube Reviews 4,760

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 336 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the user-friendly control panel and straightforward setup process. Customers consistently praise the service for its solid performance, ease of use, and the ability to manage servers without hassle. Many people also appreciate the affordable pricing, finding it offers great value for the features and RAM provided, making it a budget-friendly option without sacrificing stability. However, some customers also noted issues with customer service, mentioning slow replies, conflicting information, and problems with account access or password recovery. A few other people also felt that the website's appearance was not up to date and that free servers had limitations or were slower, with some experiencing server crashes or difficulties running modpacks on cheaper plans.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setting up servers and... See more

Service

People report positive experiences with service, often finding it easy to set up and use, with many praising... See more

Price

Users describe positive interactions with price, often highlighting affordability and good value for money.... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use, intuitive design,... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the support team as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love ScalaCube's Rust servers. The ram is 4x better than what Shockbyte offers at only $5 more. The control panel is super user friendly and has lots of customization options. It runs the largest wo... See more

Rated 5 out of 5 stars

There is actually nothing wrong with this website at all. Its quick and easy understanding and easy to work around. It was everything other websites have the only thing is that the color scheme and ho... See more

Rated 5 out of 5 stars

ScaleCube has been one of the best hosting services I’ve used for Minecraft. The setup was quick, the control panel is easy to navigate, and installing Forge or modpacks was way smoother than I expect... See more

Rated 5 out of 5 stars

Honestly offering me gobs of free time just for writing a review was gold but offering me even more for another quick review *French kiss* you guys know exactly how to get my attention! So glad I deci... See more


Company details

  1. Web Hosting Company

Written by the company

Scalacube - We provide Game server hosting for games like Minecraft, Minecraft: Bedrock, ARK: Survival Evolved, Rust, Valheim, Project Zomboid, Terraria, Factorio and many more! Visit us on our website: https://scalacube.com/hosting/server/minecraft


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Server ran fantastic

Server ran fantastic. Had may mods running with no issues. Very easy access and easy to set up. Would definitely do business with them again!

9 February 2026
Rated 5 out of 5 stars

Smooth

Honestly offering me gobs of free time just for writing a review was gold but offering me even more for another quick review *French kiss* you guys know exactly how to get my attention! So glad I decided to use Scalacube for my Hytale server hosting! If you don't have the hardware to host or have a rotating IP like with 5G home internet, you can quickly set up a cheap but fast server. The free servers are a little slower on the connection but you don't get to choose where the server is unless you upgrade to a paid server and then you get the ultra low ms on your ping. It's butter.

5 February 2026
Rated 1 out of 5 stars

THEY DONT HAVE A SUPPORT TEAM

THEY DONT HAVE A SUPPORT TEAM
ITS LIKE A FAKE HOSTING
JUST SCAM

5 February 2026
Unprompted review
Scalacube logo

Reply from Scalacube

Hello John,

We have a dedicated support team answering inquiries 24/7. However, please note that tickets are submitted to a queue and the Support Team answers them based on the submission time/date of the ticket.

If you did not receive any immediate response on your ticket, then it's likely that the team is still working on tickets that were submitted before yours.

Best regards,
Scalacube Team

Rated 5 out of 5 stars

The server capabilities and performance

The server capabilities and performance are great. Also the support team is helpful and welcoming. I am very happy to purchase from you and i will recommend my friends for your services.

3 February 2026
Rated 5 out of 5 stars

Recommend this Minecraft Server Website

There is actually nothing wrong with this website at all. Its quick and easy understanding and easy to work around. It was everything other websites have the only thing is that the color scheme and how the website looks just isn't up to date. People these days like to go after the most colorful and vibrant instead of functionality and I will say this has some of the best functionality I've ever experienced. I've bought multiple Minecraft servers from different websites but Scalacube.com has definitely been the best.

2 February 2026

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