SAVA Bike Reviews 

171
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the bicycles offer an exceptional balance between cost and performance, highlighting the unbeatable prices and exceptionally fast shipping times across different regions. Additionally, many buyers point out that the bikes arrive securely packaged, prove very simple to assemble at home, and provide a remarkably smooth and enjoyable ride. Some reviewers were not happy with the customer service communication and unexpected delivery delays experienced during transit. A few other people also felt that receiving damaged items without proper resolution or facing long waiting times for warranty support caused significant customer frustration.

What people talk about most

Product

People report ambiguous experiences with product, often praising the bike's exceptional performance,... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers praising the exceptional value,... See more

Delivery service

Consumers find delivery service to be unpredictable, as reviewers report both positive and negative... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising prompt replies and helpful... See more

Price

Customers had ambiguous experiences with price, overwhelmingly praising the affordable cost and unbeatable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer Service were very responsive regarding all the queries I had. Just make sure to check with their bike size chart before ordering. I had to return the SAVA Gravel Bike, size 49 bike I received... See more

Rated 4 out of 5 stars

Overall very satisfied with SAVA A7 Pro for the price. I've only encountered two issue with the bike. The rear tire locked up during a hot windy 80 mile ride and the tire cords started breaking arou... See more

Rated 4 out of 5 stars

Beautiful bike but the rear derailleurs was damaged in transit. After 3 months waiting I was not about to send it back. A little disappointed about that. Otherwise is a nice bike.

Rated 4 out of 5 stars

Service was fantastic, bike is amazing, but I am dissapointed that I cannot buy the extra parts I need to raise the handlebars. I need about three of the extra handlebar stem clips / Spacers, to ra... See more


Company details

  1. Bicycle Store
  2. also in
  3. Bicycle Wholesale
  4. Bike Accessories Store

Written by the company

Customer satisfaction is our top priority. Our dedicated sales team is always ready to support and help grow our customers' businesses. Whether you're a professional cyclist or a casual rider, SAVA Bicycles offers the perfect blend of performance, quality, and affordability.


Contact info

3.6

Average

TrustScore 3.5 out of 5

171 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(171)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Savadeck Bike

This was my first time shopping at this online store and the experience was really positive. The website is functional, clear and easy to use. The purchased item was of good quality at a relatively low price. The shipment arrived smoothly in Lithuania. I am completely satisfied with this purchase, which is why I give it five stars.

7 April 2025
Rated 5 out of 5 stars

Sava A4

After researching for months, I decided to purchase Sava A4 bikes for both myself and my wife. The process was seamless. Gary from the support team helped me out tremendously throughout the whole process. The bikes arrived in 1 week! incredibly fast from international shipping. It took only a few hours to put 2 bikes together. They both ride great! Highly recommended! Will definitely purchase more from Sava.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

High quality affordable bike

High quality affordable bike. Customer service promptly answered all questions even after the bike was delivered. They stand by their bikes. They helped me fix a user caused issue with courtesy and promptness. When it’s time for me to upgrade I will buy from sava again.

14 March 2025
Unprompted review
SAVA Bike logo

Reply from SAVA Bike

Thanks for your kind words and happy riding

Rated 1 out of 5 stars

Return of false delivery was denied; 1700 Euro loss

I bought a sava deck bike online for my son. What ever went wrong, wether they sent another bike, or I might have pressed a wrong butten while ordering - it does not matter. We received a bike, we did not intend to order - it was a raicing, instead of a gravel bike.
We left a message with sava deck imediately...
until today more than a year later we were denied our right to send the bike back, communication was blocked/did not happen. We even tried via other sava deck stores to get in touch.
We would strongly recommend not to order online; we were totally ripped off and have not seen a possibility to get our money back (1.700 Euro!)

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and great quality

Wow what a positive experience dealing with Sava (specifically with Gary) both with the purchase and after sales customer service with my Sava Hawkeye bike. First of all after hundreds of miles of rides since my purchase in August I can't say enough about the ride quality of this machine! My previous bike was a custom built titanium frame with Campy Record group set and wheels so I know a little bit about quality. My only issue with this bike is the height of the integrated cockpit is not adjustable. This is not a Sava issue but a industry wide flaw that there is no adjustability with the integrated stem and handlebar. To fix this problem I purchased a new fork with 300mm steerer tube so that I could raise the height of the handlebar. I needed shims that matched the fit and finish of this high quality bike so I reached out to Gary to see if I could purchase some shims that fit between the head tube and the bottom of the stem. Gary was very helpful and agreed to send me a package of stems that arrived within 2 weeks of my request. What other company would do that? I'm not sure but I do know that Sava did and that is outstanding customer service!!!!!! I would definitely recommend Sava for your next bike purchase. Great product and elite customer service which is a rarity these days! MC

27 October 2024
Unprompted review
SAVA Bike logo

Reply from SAVA Bike

Hi MC,

Thank you so much for taking the time to share your experience with us!
Your kind words and recommendation are incredibly motivating for our team. If you ever need further assistance or have more feedback to share, please don’t hesitate to reach out. We’re here to ensure you continue to have an outstanding experience with your Sava bike.

Ride on and enjoy every mile!

Rated 5 out of 5 stars

Bought the full integrated carbon fiber…

Bought the full integrated carbon fiber road bike in July, so far i I’m loving it. I’ve put in over 200 miles on it and no complaints. Great price and great bike. Now I know Savadeck is a quality brand I wish I bought their higher end bike.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

What people don't undestand is today…

What people don't undestand is today any bike u see on the road is made in China. No exception. The only difference between no name bike like Sava and some fancy bike like Madonna is QA . Expensive bikes are checked before selling where cheep bikes do not . So u will be this QA person who need to do a final tuning. So if u have good hands like me you will have no problem with Sava bike full carbon all ultegra , top of the line and you will pay half price from big brands. GL !

23 September 2023
Unprompted review
Rated 1 out of 5 stars

I bought two Sava wakeboards

I bought two Sava wakeboard. The short story is that I wasted all my money becacause they don’t work. After several attempts to get help from Sava, they just simply said they cannot help only sell me additional parts for me to fix the wakeboards. After I bought a hardness and speed control I just realized that they updated the board so the harness is not loner compatible with the battery connection. When I contact Sava they asked me to buy a battery with the new connection, after spending even more money the board finally crank just to idle at super high speeds. I tried everything I know to do including a vacuum test with no luck. Stay away from any Sava products they are just garbage!

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Purchased Sava Carbon Bike for My Son

Purchased Sava Carbon Bike for My son. This bike has been with him for past 4 weeks and loves it. It is fast climbs mounts easy to use speed changes. Very Light. if you can afford $1400 this is a good bike I mean mazing bike. Thye only down side no fork to stand the bike and was very hard to find the size which would fit this mountain bike.
I purchased for my son Dimond back $800 from Costco and it was crap. worthless good thing they have return policy.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

I was really impressed with the bike

I was really impressed with the bike. I have ridden all top brand bikes and Sava feels no different. I would probably size up if I'm buying again. I have about 600km on the bike already and so far great all around

27 August 2024
Unprompted review
Rated 5 out of 5 stars

This is a great deal for a carbon bike…

This is a great deal for a carbon bike with Shimano 105 components all the way around. I ran into some issues with placing the C-ring into the headset when I was installing the handle bars. The video that is available does not show you how to insert it. Definitely not a plug and play part. I think they should show a video on how to install it.
They have amazing customer service. They helped me with any questions I had. My wife test road the bike and it was a great ride.
So I highly recommend the bike.

22 August 2024
Unprompted review
Rated 4 out of 5 stars

I bought a FALCON 7.0 di2

I bought a FALCON 7.0 di2, What a great bike. I just assembled it and ride it the next day. Fast shipping and outstanding customer service.

p/s, the bottom attachment for the handlebar that secure the cable was installed wrong....it was an easy fix. all in all, I'm happy with the purchased. Thanks

23 July 2024
Unprompted review
Rated 5 out of 5 stars

recommend

Bought my entry level carbon road bike few months ago, the bike feels good, i have no complaints. I would recommend you take it to the shop to have it assembled. I was missing a piece and the response was quick and satisfactory, they sent me part for free that I needed. (Gary).

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with my bike

Received the bike last week! I'm super happy with it! It is a beautiful lightweight bike! The bicycle (Aurora 3.0) was delivered well packed and was easy to assemble with the help of the tutorial on Youtube.

After ordering I was concerned about whether the bike would arrive. I did not receive any updates via track & trace. Fortunately, I received a quick response to my emails via Gary from customer service, which helped to have patience.

I am very happy and I can highly recommend Sava Bikes and thank Gary for the quick responses!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Road bike...

Amazing Road bike...

I have been using this RB only for 6 times because i was so busy for this past weeks. But my experience riding this bike is overwhelming. I could feel the comfort and goodness of this bike. The geometry and components is so exquisite. Moreover, i'm looking forward to give more review of my experience after 3 a 6months of using amazing bike. Furthermore, I'm so grateful to the staff of Sava especially Gary for being so friendly, and accommodating in giving solution to my problem because the frame that i got is quite big for me. But Gary immediately help me to solve the issue, changing my frame. Hoping that this Sava Bike brand will grow and be known throughout the world. Thumbs up!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Sava Bike Aurora

As far as You know, it say "do by yourself"
I didnt.
I take My box, straight to workshop and the guy did a great work; after tested, just some adjustments and done!
Wherever You are, they gonna ask You about the bike, simply amazing.

I took this parte from other user, coz Gary really rely on the brand:
Premium yet affordable bike, hydraulic brakes, top tier Shimano components.
Gary is quick in replying about every inquiry.

2024 SAVA AK105 Carbon Road Bike,
Aurora (I loved colour)
I go for 20 miles ride two or three times a week.

20 May 2024
Unprompted review
Rated 4 out of 5 stars

Awesome gravel bike at a great price

Had to take it to a bike shop to have a full set up. but once that was done, it turned out to be an awesome gravel bike at a great price. Gary was quick in replying and sending out replacement parts. Now my wife wants one. Premium yet affordable bike, hydraulic brakes, top tier Shimano components.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support. Last month i bought
2024 SAVA AK105 Carbon Racing Bike, fully integrated carbon fiber bike for a reasonable price. It's been close to a month now, every weekend I go for 30-40miles ride and week days 10-12 miles. I am happy with the bike and its quality.

4 May 2024
Unprompted review

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