SITE FRAUDULEUX
Attention site frauduleux je n'ai jamais reçu la commande! SITE FRAUDULEUX
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Replied to 11% of negative reviews
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Attention site frauduleux je n'ai jamais reçu la commande! SITE FRAUDULEUX
Scamming Company and Sister Company Wild Horizon all Chinese and with all Fake info and taking your money don’t use them.
Check all the bad messages there’s a lot.
Commande facile, envoi rapide, et super produit à I'arrivée.
Produit ultra confortable, on sent que c'est du solide.
How funny it is to see that my comment was never posted in the sauvage evasion website even after few days and it was validated.
Obviously truth is not good for selling garbage.
My order took 12 days to come, customer service was only able to be sorry and advised me to wait.
I was waiting for that bag to go on a trekk.
I had to buy another one.
But this is not the worth, with the parcel tracking i notices that this product is coming from China.
Forget to be delivered quickly. And the product itself, pure lie. So thin i would not have taken a bag like this for a walk.
50liters not at all ! Rough? Not at all. Everything on that website is a lie.
Nothing execeptional.
But confusion over 'fast delivery' charges.
Please review my order and additional postal charges.
Commande non conforme a la description et retour possible a mes frais vers la Chine....
Arnaque!
Duvet fabriqué en chine; Sent trés mauvais. Qualité déplorable. 100% coton annoncé (c'est la seule étiquette qui n'est pas en chinois). Le genre de duvet ou on transpire 5 minutes après être rentré dedans. Service client déplorable et inexistant. Message automatique reçu par IA qui m'invite à renvoyer les 2 duvets aux USA (et pourquoi pas en chine d'ailleurs?) à mes frais. Voici comment commence leur mail automatique : "We have duly noted your return request.
We would like to remind you that any abusive payment dispute, such as a claim initiated with your bank when the order has been delivered in accordance with our terms, constitutes a false declaration. Under Article 313-1 of the Penal Code, this can be considered an attempted fraud, punishable by up to 5 years in prison and a fine of €375,000.
Here are the instructions to proceed with the return of your item:....."
Pas d'explications! pas d'excuses! Juste menaçant. A fuir. Arnaque +++

Reply from Loop Hears
As soon as I received my order, I immediately suspected that this is just a good-looking dropshipping website selling poor quality products that you can buy on Chinese websites for much less. Don't fall for the visual trap.

Reply from Loop Hears
I’ve had a terrible experience with this company. They never delivered my order and, for over four months, have been giving me the runaround via email—promising to resolve the issue but never following through. Their customer service has been completely unreliable/
I strongly advise against any purchase with this company. I am now exploring alternative methods to resolve the matter and recover my funds.

Reply from Loop Hears
The products are of poor quality and do not meet European standards, let alone French standards. The type of plastic is unreadable and I strongly advise against this sales site.
Les produits de mauvaises qualités et ne sont pas aux normes Européen encore moins aux normes Française. Type de plastique illisible je déconseille vivement ce site de vente.

Reply from Loop Hears
Absolutely appalling company to deal with. I ordered a pair of gloves for 24.90, they came with a 2 year warranty, it stated it was free on the order. The next day I received another order, they took 29.90 for the Warranty. As a 70 year old widow I have to manage my finances carefully, when I queried the charge I was told it was non refundable. Their terms and conditions don't allow a refund. So in effect they have STOLEN my money. Unconscionable action by a very dubious company.
I have contacted them again, as in their reply they say expected charges will be refunded, I'm not holding my breath!
28/01/25. The gloves arrived, they're okay but not worth anywhere near the 50+ euros I paid. Needless to say they did not honour their promise to refund stated in their reply to this Review.
I have expressed my disgust with the company on as many sites on Facebook as I can. BE WARNED THIS IS NOT AN HONEST COMPANY, buyer beware!

Reply from Loop Hears
Still no resolution to my order. I ordered two batteries for heated pants and jacket, but only received one. Also, the sizes are far too small versus standard European sizes (made in China for Chinese market). I asked about returns and received a quick response, however, the return address was provided in the USA!!!
It is bizarre for what appears to be a French based company, which in fact ships from China and with a return address in the USA.
TO BE AVOIDED!
UPDATE: Company is based in United Arab Emirates making the submission of a formal complaint difficult.
Also flagged several fake 5-star reviews (profiles with 1 single review) which mysteriously pop-up after a negative review!!!

Reply from Loop Hears
I bought hiking glasses from Sauvage Évasion, and they were a game-changer on my hiking trip. Lightweight, stylish, and offer excellent protection. I’m super happy with my purchase!

Reply from Loop Hears
I have bought a Hunting Camera from Sauvage evasion.
I have been trying since the month of October to obtain a resolution as the camera is not functioning anymore. I have been told to wait as they were getting a bigger warehouse...Since I was getting no feedback I wrote to them regularly to then one day received an adresse in the US where I should send the camera back at my expenses only if it had not been used nor the box opened.
I am actually questionning weither this website is actually a fraudulent operation that should be reported to the French authority.
Attention,They don't have a European warehouse, so if you want to return an article, you have to do on your on fees to the USA, which cost about €35. It is a chinese product. Nothing to do with good quality. I strongly recommend you to buy from a well known trusted brand and not this chinese product. I bought a mountain jacket with a trousers, but if I would wear on the mountains, I would freeze in it in 10 minutes because it's so thin. DO NOT waste your money of this brand.

Reply from Loop Hears
This is drop shipping .. so if you get what you ordered it will be cheap Chinese rubbish .. sizes are so small and badly made .. do not waste your money .. it’s not illegal i guess. Its just you dont get what you wanted. Great website sucks you in with showroom pics etc bit its all straight from china .. be warned

Reply from Loop Hears
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