The customer service and sales are great
The customer service and sales teams were incredibly helpful. I had a fairly tricky question about my sauna heater, and they went above and beyond to help. They contacted the manufacturer directly, researched the issue, and identified the exact part number I needed.
Their response time was outstanding - almost real-time, even over the weekend. I was genuinely impressed by the level of support and attention they provided.
I’m very grateful that I found SaunaCompanyUSA and only regret that I didn’t purchase everything from them from the very beginning. Excellent customer service, knowledgeable staff, and a company that truly takes care of its customers. Highly recommended!


