Great Hyrox class training with Daniel in sats parken. I've done it a few times and he has great energy, motivation and most important of all good music. Hard workout, can recommend ;)
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See what reviewers are saying
1) Too many people in Gentofte center around 5 pm. 2) Classes fully booked with waiting list which does not bode well for one’s own planning. People can unlist themselves from classes with only 2 ho... See more
Company replied
Brilliant instructors and service minded staff at the reception. But …. the lack of aircondition in the fitness room (“sal”) at Fisketorvet is becoming a big problem. When stepping into the room, wher... See more
Company replied
Gym is nice but dumbbells are always misplaced and personnel does not put them back in a logic order, even when on the rack they are in a random order and some of them are totally missing (it’s als... See more
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Company details
Written by the company
Vores vigtigste mission er at gøre din hverdag sundere og gladere gennem fysisk aktivitet. Vi byder alle velkomne, uanset hvem du er, og hvor meget du har trænet. Vores centre har kompetente og inspirerende personale, dedikerede holdinstruktører, uddannede personlige trænere, personale i hele åbningstiden og et bredt udvalg af udstyr. Med mere end 250 fitnesscentre i Danmark, Norge, Sverige og Finland glæder vi os til at motivere til træningsglæde hver eneste gang, og vi har et ambitiøst mål om at bidrage til folkesundheden gennem fysisk aktivitet. Vi værdsætter derfor al feedback, så vi kan blive endnu bedre - og på den måde motivere endnu flere 💙
Contact info
Copenhagen, Denmark
- sats.dk
3.4
Average
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from SATS Danmark
Kære Marianne
Mange tak for de 4 stjerner! Det glæder os at høre at du kan lide vores center⭐
Bedste hilsner
Alice / SATS
Great places and diverse of group…
Great places and diverse of group activities to have fun and exercise
29 January 2025
Unprompted review
Reply from SATS Danmark
Dear Andrea,
Thank you so much for your five stars! 🤩
We are happy to hear that you like the diversity of group classes that we offer as well as our facilities 💙
Best,
Alice / SATS
Very good!!
28 January 2025
Unprompted review
Reply from SATS Danmark
Dear Ramona,
Thank you so much for your 5 stars! 🤩
We are very happy to hear that you had a great experience with SATS
Best,
Alice / SATS
The trainer speak so fast
The trainer speak so fast, so it is hard to understand anything she is saying. I like this kind of workout, but this trainer make it a bit stressful
28 January 2025
Unprompted review
Reply from SATS Danmark
Dear Amanda,
We’re glad to hear that you generally enjoy the training, but we understand that the experience can be affected if the instructions are too fast.
Our instructors are more than happy to help, and I would recommend suggesting to the trainer that the instructions be given at a slightly slower pace so everyone can keep up 💪
Best,
Alice / SATS
Super!!100%
27 January 2025
Unprompted review
Reply from SATS Danmark
Kære Susanne
Tusind tak for dine 5 stjerner! Dem er vi virkelig stolte af 🤩💪
Tak fordi du vælger os som din træningspartner 💙
De bedste hilsner
Alice / SATS
Friendly environment
Clean, calm and friendly environment.
All the machines you need+ free weights.
25 January 2025
Unprompted review
Reply from SATS Danmark
Dear Alextriumph,
Thank you for the 5 stars!
We are thrilled to hear that you find our enviornment friendly, clam and clean! 🤩
We are also super happy to hear that we meet your needs with our equipment 💪
Thank you for choosing us as your workout partner
Best,
Alice / SATS
Valby SATS - sort out the plumbing in the ladies changing rooms!
Valby SATS - Hot yoga - vinyasa and yin. Great class - hot yoga is really popular and a wonderful class which I look forward to each weekend.
But today the instructor couldn’t get the speakers to work in the first hour which was a shame - it’s not much fun to do a hot vinyasa in a silent class, music is part of the whole ambience. Suddenly it started working after about 45 minutes. Maybe she could have gotten someone to fix it straight away?
There are still showers that are not working in the ladies changing rooms - this has been the case for almost three weeks. Surely they could prioritise fixing them so we don’t have to stand in queues waiting to taking a shower when there are plenty of shower stalls available but no water. The sink in one of the bathrooms is not working either.
I get that due to the renovation there may be teething problems but I would hope that based on the price of membership SATS would prioritise fixing these issues immediately.
I hope they fix these issues. Otherwise it’s a nicely spaced out and clean gym with good fitness instructors. But the changing rooms and facilities are all part of the experience and I don’t think it’s ok that they’re not working fully.
26 January 2025
Unprompted review
Reply from SATS Danmark
Dear Caonic,
We’re thrilled to hear that you enjoy our Hot Yoga classes, especially Vinyasa and Yin, and that you look forward to them each weekend. We definitely understand how important the music is to the atmosphere, and we apologize for the inconvenience caused by the technical issue with the speakers during the class.
We’ll make sure to review our procedures to ensure that these kinds of issues are addressed as quickly as possible in the future.
We also appreciate you pointing out the ongoing issues with the showers and sink in the ladies’ changing rooms. We completely understand how frustrating it can be, especially when some facilities are unavailable. We’re working hard to resolve these problems as quickly as possible, and we take your concerns seriously.
I will escalate the matter to ensure that the maintenance team prioritizes these fixes, so you and all our members can enjoy the full experience, including the changing rooms 💪
Best,
Alice / SATS
Great gym classes
Great instructors for the gym classes. I have tried yoga, body balance, zumba and pilates and all have been great
19 January 2025
Unprompted review
Reply from SATS Danmark
Hi Ritika Tripathi
I'm thrilled to hear that you've enjoyed our gym classes and had such a positive experience with our instructors 🤩 Yoga, Body Balance, Zumba, and Pilates are all fantastic choices, and it’s great to know they’ve met your expectations.
Looking forward to seeing you in your next class! 💪
Best
Christine / SATS
Great training 💪
19 January 2025
Unprompted review
Reply from SATS Danmark
Hi Alex Andersen
I'm so happy to hear you enjoyed your workout! 💪
We'll see you next time and have a great day 🤩
Best
Christine / SATS
Too many people to use weights
Too many people, it is simply impossible to use weights and follow the program.
18 January 2025
Unprompted review
Reply from SATS Danmark
Hi Alessandro Aquilio
I'm sorry to hear about your experience. We understand how frustrating it can be when the gym feels overcrowded and it’s difficult to stick to your program.
It might be because you attended the gym during peak hours, so we do recommend trying to visit during off-peak times if your schedule allows, as it’s usually much quieter and easier to access equipment. If you’d like, feel free to reach out to us directly so we can better understand which location and time you’re referring to. You can find the customer service contact info here: https://www.sats.se/kundservice
Have a great day!
Best
Christine / SATS
Great gym
Great gym, even if sometimes the sauna is out of service (reason why 4 starts and not 5)
17 January 2025
Unprompted review
Reply from SATS Danmark
Hi Javier
I'm so happy to hear that you think highly of our gym! 🤩
We understand how important the sauna is to our members, and fixing it is always a top priority whenever it’s out of service. Our goal is to ensure that all our facilities meet your expectations, and we truly appreciate your patience when occasional maintenance is required.
We hope to earn that fifth star in the future and look forward to seeing you at the gym again soon! 💪
Best
Christine / SATS
Not happy, about to cancel membership
1) Too many people in Gentofte center around 5 pm.
2) Classes fully booked with waiting list which does not bode well for one’s own planning. People can unlist themselves from classes with only 2 hours notice, which also makes it impossible for people on waiting list to reschedule their own plans.
3) Parking at Gentofte center around 5 pm is impossible since this is the time where people need to go shopping in the supermarket on ground floor.
14 January 2025
Unprompted review
Reply from SATS Danmark
Hi Allan
We appreciate hearing about your experience!
We understand that the gym can get quite busy around 5 pm as this is the peak time for many of our members. From 3 - 6pm, it is normal to see a larger amount of people at the gym so we do suggest trying different times, if the rush is proving to be too much 😊
Regarding the booking system, we aim to provide as much flexibility as possible with the two-hour cancellation policy. If you do receive a spot on a group class within the 2 hour window, you will not receive a late fee. This is because we know the duration of time to attend the class is shorter, so it's totally fine if you are unable to attend if you get a spot within the 2 hours! 😊
As for parking, we recognize that it can be challenging during peak hours, especially given the supermarket located on the ground floor. The parking is not owned by SATS and therefore it is not something we are able to make any changes to.
Thank you again for your comments!
Best
Christine / SATS
I’m disappointed with some equipment…
I’m disappointed with some equipment out of order for a long period.
With the gym being busy every evening it would be great if everything was working
10 January 2025
Unprompted review
Reply from SATS Danmark
Dear Michael,
We understand the importance of having functional equipment that can be used when it's busy in the gyms.
It’s clear that it can affect the training experience, and we take your feedback very seriously.
Our technicians are working hard to keep up and maintain the equipment, but I will make sure to pass this feedback on to the appropriate department so we can hopefully improve your training experience at SATS soon 💪
Best,
Alice / SATS
Today I attended the Gravity class with…
Today I attended the Gravity class with Jonas. The class started at 17:05 and ended at 17:50, taking into account that at 17:45 he started stretching our muscles. So we did a total of 40 min.class. He also made us do exercises outside the table, which I didn't like either.
6 January 2025
Unprompted review
Reply from SATS Danmark
Dear Flavia,
We truly appreciate you sharing your experience. We're sorry to hear that the class didn't meet your expectations.
Our goal is to provide a great experience for all attendees, and it's important for us to ensure that the class duration and exercises align with your expectations.
Regarding the shorter class duration, we understand that the timing issue is frustrating. We'll address this with our instructor to ensure future sessions adhere more closely to the scheduled times.
As for the exercises outside the table, we understand that everyone has different preferences, and we’ll keep this in mind moving forward.
We value your input and hope you'll give us another chance to provide you with a better experience in the future.
Best,
Alice / SATS
Good atmosphere latest Machine of…
Good atmosphere latest Machine of outfits
And good 👍 service 🫡😇
2 January 2025
Unprompted review
Reply from SATS Danmark
Dear Ribenar,
We are really happy to hear that you think there is a good atmosphere in our center, that you like the machines, and that you have experienced great service!
Thank you for choosing us as your trainingpartner!
Best,
Alice / SATS
Reply from SATS Danmark
Dear Søren,
Thank you for your 4 stars! We truly appreciate them along with your feedback.
We are very happy to hear, that you enjoy our gym and equipment 💪
Best,
Alice / SATS
Simple fact
When you've been going to gyms for a long time, the biggest difference between them ends up being very simple: the staff’s attitude. And for me, in particular, Sats is the best in this regard.
23 December 2024
Unprompted review
Reply from SATS Danmark
Dear Roberval,
Thank you so much for your kind words!
We’re thrilled to hear that you've had such a positive experience with our staff. At SATS, we believe that a friendly, helpful, and attentive team makes all the difference, and it’s great to know that this has stood out to you 🤩
We truly appreciate your feedback and are grateful for your trust in us. If there’s anything else we can do to make your experience even better, please don’t hesitate to let us know! 💙
Best,
Alice / SATS
Quality and variety 🙌🏼
21 December 2024
Unprompted review
Reply from SATS Danmark
Dear Umur,
Thank you so much for your five stars, we truly appreciate it!
We are so happy that you enjoy the quality and variety that we offer in our gyms 🤩
Thank you for choosing us as your training partner 💪
Best,
Alice / SATS
Training
I am so thankful for hannah for being an amazing personal trainer, if it wasn’t for her sessions i wouldn’t have had the energy to come and train and reach my goal. She is an amazing personal trainer. <3
20 December 2024
Unprompted review
Reply from SATS Danmark
Dear Maryam,
It's truly fantastic to hear that you're so happy training with our personal trainer Hannah!
Having a motivating partner is so important, so it sounds like Hannah is meeting all your needs 😍
I'll make sure to pass on your feedback to her 💪
Best,
Alice / SATS
That there are enough machines and that…
That there are enough machines and that they are clean and that the machines are gathered in one place I think it gives me the energy to go from one place to another because the place has improved and opened up
17 December 2024
Unprompted review
Reply from SATS Danmark
Hi Helena Rubin
I'm so happy to hear that you’re enjoying the improvements in our facility. It’s great to know that having plenty of clean and well-organized machines has made your workout experience even better 💪
We’re always striving to create a space that energizes and motivates our members, so your kind words mean a lot to us. If there’s anything else we can do to enhance your experience, don’t hesitate to let us know 🤩
Have a great workout!
Best,
Christine / SATS
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