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Company details
Written by the company
UK's Importers and wholesalers of "SATEX TEXTILES" , deals in all kind of Work Wear, Bedding, Towels and Bath Accessories.
Contact info
122 Trafalgar Street, OL7 0HD, Ashton-Under-Lyne, United Kingdom
- +447441428786
- contact@satex.co.uk
- satex.co.uk
3.4
Average
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Product and Great Experience.
1 November 2023
Unprompted review
Reply from Satex
Dear Jim,
Thank you so much for sharing your positive experience with us ❤️
we are so thrilled to hear that you love the item 😊
Have a nice day! 😇
Regards,
Satex Team
The descriptions are misleading
17 October 2023
Reply from Satex
Hi, Dear Cemi;
We're sorry to hear about your experience with the item that's definitely not what we want for our customers. We would love to help turn this around for you.
Could you please contact our customer support team and share the pics and issue you faced with the item at contact@satex.co.uk? We'll be more than happy to help you with the issue you’ve experienced.
Thank you for your feedback, and once again, we regret that you were not pleased with us. We hope to have a chance to make this right for you!
Regards,
SATEX TEAM
Made good in the end!
I ordered a duvet set and the pillow cases and duvet cover did not match. I emailed SATEX directly but got no response, sadly it took a poor review on Trustpilot to get their attention, but after that the matter was resolved satisfactorily.
8 September 2023
Unprompted review
Reply from Satex
Dear Glenn,
We're sorry for the inconvenience which may have caused you.
We guarantee you that you'll not face this kind of issue again in the Future.
Here is the Discount Code "SATEXOFF" for "10% OFF" Your next purchase from satex.co.uk.
Kind Regards,
The towels were of bad quality
The towels were of bad quality. I wrote to return them and didn’t hear back
8 August 2023
Reply from Satex
Hi, Shiraz;
We're sorry to hear about your negative experience with the Towels that's definitely not what we want for our customers. We would love to help turn this around for you.
Could you please contact our customer support team and share the pics and issue you faced with the Towels at contact@satex.co.uk? We'll be more than happy to help you with the issue you’ve experienced.
Thank you for your feedback, and once again, we regret that you were not pleased with us. We hope to have a chance to make this right for you!
Regards,
SATEX TEAM
Quality men's boxer's
Quality men's boxer's. Very soft and comfortable to wear. Fast delivery service.
1 August 2023
Reply from Satex
Dear Christopher Smith,
Thank you so much for sharing your positive experience with us ❤️
we are so thrilled to hear that you love the items 😊
Have a nice day! 😇
Regards,
Satex Team
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