sarathi.parivahan.gov.in Reviews 

The design of the website is so irritating, every time trying to login, it fails; required multiple time OTP; verification code.. so stupidly designed.
The Tutorial video is such a low quality, so distracting and too much information

The website is very poor I am trying to renew my driving license since last 6 months it has not happened till today All conditions met and documents uploaded The website keep on generating errors and warnings Cannot have clear picture on what is to be done next

If I got a zero Star so that would be I given ..I change renewal my license address and number but They can't do anything ..and send it my old address and back to RTO but they never update on that site so we go first odhav post office and then RTO...why government choose this kind of people to work in RTO.they both lady that day talk to each other and this kind of mental harrassment we survive ...shame on RTO office and their third class service and third class people ..and yes they charge 600/ ..my money also waste...

worst interface I have ever seen.

Thanks you so much my name change and Address change application form No: 113664226 was server by Kukesh, it was good service, in Anna Nagar RTO office service was good, able to serve good to customer.
Thanks so much.

Shit app. I think they are hand in glove with scamsters.... Keeping the site experience terrible, the ministry wants us to check out the scamsters app

Everything was dogshit
Does not recognise my face while authentication face detection
And after 10/10 attempts it asks you to upload a recent photograph according to the given instructions and then if you try to upload it , it exits back to the home screen
Dogshit website
What else can we expect form our sarkar , they get worse everyday, they are the reason for the decline of our country in every aspect

Third class portal... there is no button to enter after putting all the details

Backends Messed Up Cant upload application forms also

Dear Team,

I would like to express my deep disappointment with the experience of using the Sarathi Parivahan portal: sarathi.parivahan.gov.in sarathiservice. Below are the major issues I encountered:

Application Process Confusion:
The system states that only a photo is mandatory and a signature is optional. However, the application does not proceed without uploading the signature. This inconsistency is very confusing for users.

Unstable Upload Options:
At times, the photo upload browser option is disabled, and other times, the signature upload option is disabled. This happens randomly and causes a lot of frustration.

Excessive Time Spent:
It took me over 6 hours (from 1 AM to 7 AM) just to submit the application due to repeated technical issues.

Payment Challenges:
After submission, I spent an additional 2 hours trying different payment options to successfully complete the payment process.

Post-Payment Form Download Failure:
Even after successful payment and receiving the receipt, I am unable to download the filled Form 1, Form 1A, and Form 2. The system continuously throws an error stating the Date of Birth or Application Number is incorrect, although I am entering the correct details.

Captcha Issues:
The captcha is extremely difficult to pass. It often takes up to 100 attempts, even when entered correctly. This is a major usability issue.

As a professional with an M.Tech and over 22 years of experience in the IT industry, having worked with systems ranging from COBOL to advanced AI technologies, I must say this is one of the most poorly designed government portals I have come across.

Such user experience not only causes immense frustration but also impacts the image of digital initiatives taken by the Government of India. If the local RTO is unable to maintain a basic functional website, I strongly recommend considering reverting to a manual process until the system is made more robust and user-friendly.

Thank you for your attention. I hope this feedback is taken seriously and the necessary improvements are made at the earliest.

Sincerely,
Indian Citizen

Extremely Disappointing and Negligent Service.
My experience with the Siliguri Regional
Transport Office (RTO) has been nothing short of a nightmare. I applied for a new Registration Certificate (RC) ten months ago, and was explicitly told by the officials that it would be processed and delivered within one month. This assurance proved to be completely false and utterly misleading.
Having been waiting patiently and expecting the RC upon my return from abroad, I was shocked to find that no document had been received.Upon contacting the customer representative, l was met with the unacceptable response that my request had not even been processed yet.This level of negligence and carelessness is appalling. There were no issues with my documents whatsoever; everything was in order.
Yet, for ten long months, my application has seemingly been ignored. The lack of any update, proactive communication, or even basic processing is inexcusable.

look like a college project website pathetic it is whenever we try to pay tax it always ends up with more than 3 times of failure as the website wont switch to the payment portal

When I try to book slot for physics exam website only open for 30 second how can a book my slot in 30 second and also waiting for 30 or more the 30 days

One of the wasted web site

Wish I could rate below 1. This site is pretty much annoying. Deliberately testing the patience so that we are compelled to chose an agent for each of the services.

I was applying for a LL in the website but the RTO just wouldn't approve my application. I put in a complaint for this in the website but I got no response. After a few days when I called them they told me the RTO has not yet checked the application. They told me to put in a complaint on their website if I think they are taking too much time. When I told them I already put in a complaint they just went on repeating what they told me earlier(The application is under process). Totally useless

Government is shit like this website

When I trying to apply for my Driving License and fill all the details and the OTP correctly then it doesn't move to the next webpage but show a loading every time.I tried this for 5 times but it shows the same thing.If this website only shows a loading page eveytime then why the hell government made a whole website to show such a ridiculous thing.Even the college students can make the better website on the other hand gov has all the resources but still unable to make it

Worst ever experience applying for learner license. Trying to print my LL but even after entering correct captcha and other details it's showing to enter details again. What!! Frustrating!!!! 😡😡

Worst experience.They don't provide any information in their website.We applied for IDP and change of address together in the site.We didn't get any updates and later when contacted the helpline they asked us to go to the RTO office nearby in person and there they told to withdraw IDP and just do address change.If we have to go in person what's the purpose of this site.No refund option available too after application withdrawal.Kindly improve your service.