What an incredible service. This company handled the delivery of nine works of art from the UK to Hamburg for us. We used their white glove service and it was exemplary. Seamless customs clearance, th... See more
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From the moment I spoke to Adam at Saphoy, I felt that I was in capable hands. I had a 2 metre x 3 metre artwork to deliver to a new build in Manchester. They handled the pick up and delivery with pre... See more
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Rachel and Adam were both friendly, helpful, knowledgeable and efficient. They made the transportation of my installation to Paris in perfect order despite having to cope with set backs generated at... See more
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Saphoy Ltd handled the shipping of an Important painting for us from the UK to New Zealand. Collected from the Auction House. Crated and shipped handling all customs requirements. Great com... See more
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Company details
Written by the company
At Saphoy, we specialise in providing high-quality logistics and handling services for valuable, delicate, and bespoke items. Our team is dedicated to delivering a seamless experience — from expert packing and secure transport to careful final placement. We work closely with private clients, collectors, galleries, and businesses, offering tailored solutions for artwork, antiques, furniture, and custom pieces. Every item we handle receives the same level of precision, protection, and respect. Our commitment to clear communication and exceptional service is at the core of everything we do. Whether managing local deliveries or coordinating complex international shipments, we focus on reliability, transparency, and attention to detail. At Saphoy, we take pride in being a trusted partner for clients who expect professionalism, care, and peace of mind.
Contact info
London, United Kingdom
- 020 7112 8252
- hello@saphoy.com
- saphoy.com
Exceptional service, highly recommend
I used Saphoy to transport an antique mirror (important that it was handled gently) and buy a lot at auction so am a frequent user of UK delivery services. I am really delighted with the service we received. Booking was very professional and quick, payment was easy, the person delivering was brilliant and the communication throughout was thoughtful and helpful. I can’t recommend them enough and will definitely use them again. Really pleased to have found them.
6 November 2021
Unprompted review
Reply from Saphoy Ltd
Dear Miss Meany,
Thank you so much for taking the time to reflect upon your experience and then share such wonderful feedback.
It’s fantastic to read that the efficient processes we have in place (booking & payment) really are appreciated by our clients.
We truly are looking forward to assisting you again in the future!
Thank you, Miss Meany.
Shipping service
We have dealt with Saphoy on several occasions now - always a pleasure to work with. Very professional
2 September 2021
Unprompted review
Reply from Saphoy Ltd
Dear Sam,
Thank you for your kind words.
The feeling is mutual!
We look forward to working alongside you again.
Thank you!
Lovely company!!!
I am so happy to have found your company to transport the painting!
The office staff were very reassuring about the service you provide, and the two men who collected and brought the painting were extremely pleasant and professional.
I could hardly believe how easy the experience was, considering how nervous I was about it beforehand.
I would have no hesitation in using your company again, and highly recommend you to anyone else.
Many thanks for the wonderful service!
1 August 2021
Unprompted review
Reply from Saphoy Ltd
Dear Nigel,
Our team were so pleased to read your feedback, that we read it a few times over!
Thank you for your hospitality. You are very kind.
We look forward to assisting you in the future.
Thank you, Nigel.
We used Saphoy for a last minute…
We used Saphoy for a last minute delivery to an important client. Both Elizabeth who helped book the collection, and Adam who was our driver where incredibly professional and nice.
We would not hesitate to use Saphoy again.
1 July 2021
Unprompted review
Reply from Saphoy Ltd
Dear Chloe,
Thank you for taking the time to leave us such a wonderful review.
Here at Saphoy, we really do understand that ‘last minute’ and ‘urgent’ requirements are common place. In these instances, we thrive on getting things done!
We really hope that we can be of assistance in the future.
Ps. What a beautiful gallery!
Thank you, Chloe.
Fast, polite and efficient
Fast, polite and efficient are the words that come to mind for this company. A pleasurable experience through and through.
20 February 2021
Unprompted review
Reply from Saphoy Ltd
Dear Charlotte,
Thank you for both sharing such a glowing review and your hospitality on the day.
We really hope that we can assist you again in the future!
Great company.
Saphoy was highly recommended to me. I was very pleased with their service. They were a friendly and helpful team, who were respectful of my work. I will definitely use this company again. Thank you.
13 February 2021
Unprompted review
Reply from Saphoy Ltd
Dear Tamsin,
We are very pleased to read that we have lived up to the recommendation that you initially received.
Thank you for using our services and for taking the time to leave such a pleasant review.
We love seeing new clients coming to us and more importantly being able to help them share their bespoke work worldwide.
We genuinely look forward to working with you again.
Thank you, Tamsin.
Friendly and knowledgeable customer…
Friendly and knowledgeable customer service. Will definitely use this company again!
24 December 2020
Unprompted review
Reply from Saphoy Ltd
Dear Hayley,
We are super pleased to read that you found our staff to be both friendly and knowledgeable. The time that you have taken to leave this review is genuinely appreciated.
As promised, when you do decide to use us again, we will honour a 10% reduction. We will not be beaten on service nor price.
Ps. Love your work!
Superior service.
I have used a variety of firms over the last 4 years. Fairly happy with most.
Saphoy, came highly recommended.
Upon seeing the way they communicate, their packing expertise and overall service package, I no longer need to use any other firms. I hope this high level of service is consistant!
26 May 2020
Unprompted review
Reply from Saphoy Ltd
Dear Irina,
We are extremely pleased to read that post a comparison of our service standards, you have opted to recommend us as your chosen art handler.
Thank you.
It was great to see that you’ve made use of this lockdown time to refurbish your nail salon. The new works that we installed for you look stunning! Your clients will most certainly be thrilled when they return..
Wishing you and your business the best!
Thank you, Irina.
Respectful & Efficient
Extremely respectful towards me and appreciative of my work. Thank you.
21 May 2020
Unprompted review
Reply from Saphoy Ltd
Dear Aleksej,
The time that you have taken to review our service is greatly appreciated.
Your kind words have been passed on to the technician that assisted you on the day.
We loved your home gallery! We look forward to installing your next piece.
Thank you, Aleksej.
This is the second time that I have used Saphoy
This is the second time that I have used Saphoy, both times I have been very happy with the service. The timeline from collection to arrival date has always been very close to the estimated date and sometimes even sooner. Very friendly team that seem respectful to their customers and the belongings that are being shipped! When I need shipping I will definitely use them again!
25 March 2020
Unprompted review
Reply from Saphoy Ltd
Dear Lawrence,
Thank you for taking the time to leave such a pleasant review.
We love the fact that you are a returning customer, and that we have been able to impress you on both occasions. We promise to maintain this high standard of service!
P.s. The team in our workshop really admire your specific style of artwork. We will be posting your piece on our instagram this week.
We look forward to assisting you in the near future.
Great quality
Got my artwork collected and delivered the next day after getting a quote, on separate occasions. High quality packaging materials and service, along with friendly staff, were provided.
I really appreciate the efforts of this company. Thank you Saphoy.
29 February 2020
Unprompted review
Reply from Saphoy Ltd
Dear Tariq,
Thank you for your feedback and for being a returning customer. We love the fact that you have used our 'Saphoy Student Outreach Program' to promote your work.
We have passed on your kind remarks about our technician that assisted you being friendly. This passion for artwork brings us all together!
Keep up the excellent work, and we look forward to assisting you in the near future.
Thanks, Tariq.
BuddyWorks Trainers
I customize trainers for a bespoke clientle base. My work ranges from £1500 to £9000 a pair. When a client wanted 10 pieces, delivered to Miami, I wanted to use a reliable and proven company. Saphoy, have a simple and efficient process, from start to finish. I would recommend Saphoy, to any domestic or business client. Good value for money and excellent service.
27 February 2020
Unprompted review
Reply from Saphoy Ltd
Dear Aaron,
What a wonderfully bespoke business you have.
We were especially intrigued by the artistic detail that goes into each pair. Great to see that your business is doing well!
As for your review, we thank you for your kind words and we are pleased that we could put your insurance concerns to rest.
I trust your client was ecstatic when they received their delivery!
Thank you, Aaron.
Great service
Great service! Used Saphoy to collect and deliver some antiques from Germany and deliver to my home in London. Kept me updated through out the whole process. Would definitely recommend and will most definitely be using their services again in the future!
Thanks again to the team at Saphoy!
19 February 2020
Unprompted review
Reply from Saphoy Ltd
Dear Abbas,
Thank you for taking the time to review your experience.
We must say, you had a wonderful collection of antiques that we transported for you!
I have passed on your feedback regarding the good levels of communication throughout your journey with us. Our technician that handled your project would also personally like to thank you for your support throughout. Thank you.
We have no doubt that we will be working together in the future!
Thank you, Abbas.
Efficient service.
Prompt communication. Smartly dressed staff. Spotless van. Pleased with the service my husband and I received. Will be using again. Thank you.
19 February 2020
Unprompted review
Reply from Saphoy Ltd
Dear Elizabeth,
Your kind words are truly appreciated.
Our team pride ourselves on both the way we present ourselves, and our conduct throughout our interactions with our clients. For this to be highlighted, really reinforces the fact that our customers really appreciate this.
Thank you for leaving such a reflective review. We trust you will consider us to assist you and your husband in the future.
P.s. Please thank Mr White on our behalf for the tea and cake!
great service
great service - we shipped a heavy, fragile piece of artwork from our gallery in London to Miami, arrived safely, customer happy :-)
13 February 2020
Unprompted review
Reply from Saphoy Ltd
Dear Dylan,
We have to say that your Gallery in London, was itself a work of art. Our technician that attended mentioned how well presented the place was!
As for your feedback, we truly thank you for taking the time to leave such a warm review. We would love to assist you and your clients in the future.
Great to see people, doing what they love!
Thank you, Dylan.
I used themovelondon arm of saphoy Ltd
I used themovelondon arm of saphoy to have some old furniture removed.
From booking the service to same-day removal every stage was confirmed immediately by email and phone. Without doubt the most impressive display of business communications I have experienced in the 21st century.
Service priced to beat all competition, thoroughly recommended.
10 February 2020
Unprompted review
Reply from Saphoy Ltd
Dear Mr Warner,
Thank you for taking the time to leave such a glowing review. Your kind words are truly appreciated.
Communication is key when dealing with clients. We are pleased to see that you highlighted these specific qualities within our team.
We trust that you will consider our services in the future.
Thank you.
Quick and efficient
Quick and efficient. The pieces were reinstalled as requested and with good attention to detail. Recommended.
2 February 2020
Unprompted review
Reply from Saphoy Ltd
Dear Ajit,
Thank you for your warm welcome and hospitality. You really do have a beautiful home.
We have fed back your comments to the two technicians that installed your pieces. They were very happy to hear that you commended their efficiency.
We thank you for your business and trust you will consider our services in the future.
London to New York in 3 days! Fantastic!!
I can not thank the team at Saphoy, enough!
When my existing courier firm let me down last minute, the panic was just the beginning.. My 7 pieces of artwork were due at an exhibition in a matter of days.
I spoke with Rachel, from Saphoy. She managed to have My artwork collected, packed and shipped in just 3 days! Astonishing!!
I will most certainly be using their service for the return of my artwork at the end of the exhibition.
29 January 2020
Unprompted review
Reply from Saphoy Ltd
Dear Shilpa,
Thank you for your kind words.
We do indeed remember the panic you were in when your pre-booked firm let you down. However, a blessing in disguise! You now have Saphoy, to manage all your future artwork transportation needs.
We have passed on your valued feedback to Rachel. She will be very pleased.
P.s. We have booked your return shipment. I trust the exhibition was amazing!
Good enough for Gareth Southgate, good enough for me!
Exactly the service that I expected from a firm that came highly recommended.
Take a look at Saphoy’s Instagram page. Trusted by clients such as Gareth Southgate and David Coulthard.
Thank you.
29 January 2020
Unprompted review
Reply from Saphoy Ltd
Dear Asif,
We loved your review!
We may deal with high profile clients, but lets not forget the great work we do with up-and-coming artists, especially students.
Thank you, Asif. We hope to assist you again in the future.
P.s. Keep an eye on our instagram page. Some exciting things coming for 2020!
DO NOT USE THEM AS A FINE ART TRANSPORTATION COMPANY
Edited review - DO NOT USE THEM AS A REMOVAL COMPANY or FINE ART TRANSPORTATION COMPANY
They have a smart website and active social media pages as they say in their response to me, They caused damaged and then denied it immediately responding to our questions with a legal reply. We have not made a fraudulent claim as they suggest as unfortunately we cannot prove it beyond doubt - despite everyone including the world renowed restorer being able to say without a doubt in his mind the large tear in the painting was brand new. Despite their claims of a new vehicle to transport our paintings they used a very old van, and the protection was removed in the van and they crossed the street with a valuable piece of art exposed to the elements and prying eyes- absolutely no professional company would ever do this. They are paying to advertise on google thereby getting work. Please use a more reputable firm with your trusted possessions and seek personal recommendations I have no ulterior motive for this review - the damage cannot be undone but I do hope that others will look at alternative options
PS I cannot help feel a little surprised to see this sudden influx os positive reviews. When I wrote this review there wasn't a single review included - and then you respond to me and all of a sudden there are loads of 5 star reviews.....
18 January 2020
Unprompted review
Reply from Saphoy Ltd
Dear Belinda,
It saddens us to read such remarks.
We have had your case reviewed and as it stands, we have sent legal communication to your partner many months ago, to which we have had no response. This is probably due to the fact that no 'real/actual' damage was sustained.
To be clear, we are not a removal company, we are a fine art transportation firm.
All of our vehicles are less than a year old and we use industry leading packing materials.
If you take a look at our instagram page, you will see that we are trusted by footballers, formula 1 drivers and everybody else, globally.
Please be advised that we will not entertain fraudulent insurance claims.
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