Santiago Ways Reviews 

1,726
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, who are often described as friendly, patient, and understanding in planning trips and addressing needs. Many appreciate the well-chosen accommodations, which are clean, comfortable, and conveniently located near trails or town exits. The seamless luggage transfers and delicious meals also contribute to a smooth and enjoyable journey, allowing people to focus on their holidays without worry. However, some customers also noted that while most accommodations were great, a few were considered mediocre or not always meeting expectations for those seeking more luxurious options.

What people talk about most

Service

People report positive experiences with service, with many reviewers highlighting the exceptional... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Quality

Customers had positive experiences with quality, with many reviewers finding the accommodations, meals, and... See more

Location

Reviewers mention positive feedback about location, with many appreciating accommodations being well-placed... See more

Holidays

Clients share positive opinions on holidays, with many reviewers having wonderful and memorable experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very responsive! Organized or designed our walk intelligently by knowing when, by the distance, as to when to give break in the middle of the days we walk e.g. shorter kilometers for us to rest and ca... See more

Company replied

Rated 5 out of 5 stars

Having our accommodations, meals and luggage taken care of was a huge help. Everywhere we stayed staff were very friendly, food delicious and rooms clean and comfortable. If I had any question... See more

Company replied

Rated 5 out of 5 stars

Santiago Ways was very accommodating, easy to work with, responsive and friendly. Our trip went off without a hitch and everything was in perfect order for us at every arrival. The hotels they chose w... See more

Company replied

Rated 5 out of 5 stars

Staff: Larissa was my trip advisor and she was great. From the beginning, Larissa kept us posted on every detail of the trip. She made every effort to accommodate our needs. The hotel arrangements w... See more

Company replied


Company details

  1. Travel Agency

About Santiago Ways

Written by the company

Santiago Ways

Welcome to Santiago Ways!

At Santiago Ways, we specialize in crafting unforgettable Camino de Santiago trips that cater to your spirit of exploration. Our meticulously planned itineraries across the Camino de Santiago ensure that your Camino is not just a trip, but a transformative experience.

Why Choose Santiago Ways?

  • Exclusive Accommodations: Rest assured with comfortable stays in handpicked hotels, complete with private bathrooms to rejuvenate after each day of your Camino de Santiago.
  • Comprehensive Support: From breakfasts that fuel your Camino, luggage transfers between stages, to an informative dossier about your route, we've got everything covered.
  • Guidance at Every Step: Navigate along the Camino de Santiago with ease using our detailed maps, and enjoy the peace of mind that comes with our included travel insurance.
  • Camino de Santiago Experts: With years of experience and a deep passion for the Camino, we specialize in creating personalized, self-guided tours tailored to meet the unique needs and preferences of each pilgrim. From arranging comfortable accommodations with private bathrooms to ensuring your luggage is transported between stages, we handle all the details so you can focus on the journey.

Our commitment to excellence has made us the preferred choice to walk the Camino de Santiago. Join the ranks of satisfied adventurers who have discovered the Camino de Santiago with Santiago Ways.

Let's Make Memories Together

Ready to embark on your Camino de Santiago? Santiago Ways to request a quote and discover why Santiago Ways is your ideal partner for the Camino de Santiago. Your journey of a lifetime awaits!

Early Bird Offer: 5% off

Written by the company

Accommodation in selected hotels
Request a free quote now and enjoy our early bird offer. 5% off on your Camino de Santiago trip.

Satisfaction guaranteed

Accommodation in selected hotels

Accommodation in selected hotels
Thanks to our official tour operator license for the Camino de Santiago, we work without intermediaries so we can guarantee you 100% satisfaction on trips to the Camino de Santiago.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 23% of negative reviews

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4.8

All reviews

(1,726)

430 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a very organized Camino trip

We had a very organized Camino trip

Mr. Jorge Garcia was very patient with all our inquiries and itinerary changes (we were communicating about our plans for more than 1 year!) Thank you, Jorge!

Replies to all our questions were quickly answered and the accommodations offered were excelltn in terms of facilities and location. We especialy appreciated our accommodation at Santiago de Compostela (Hospederia San Martin Pinario) which was only 150 meters from the Cathedral!

Luggage transfers were also done efficiently.

We will definitely refer Santiago Ways and Jorge to our friends who want to walk the Camino.

22 October 2025
Unprompted review
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Reply from Santiago Ways

Hello, Glim:

Thank you so much for your kind words. We’re happy you enjoyed your Camino de Santiago with Santiago Ways.

Our priority is the satisfaction of our pilgrims, and we’re delighted that the attention and services you received met your expectations. We’ll make sure Jorge receives your message of appreciation – she’ll be very pleased to hear it.

Remember we’re always available to help organise your next Camino journey whenever you decide to continue your adventure.

Best regards,

Santiago Ways Team

Rated 5 out of 5 stars

Santiago Ways created an epic Camiño trip for me.

Our representative was wonderful in designing a trip within the parameters I gave him, mainly the limits on the the number of miles I wanted to do per day. Lodging and the meals provided were wonderful. Getting our luggage from one place to the other was seamless. I will be using them again for my next Camiño trek.

21 October 2025
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Reply from Santiago Ways

Hello, Jonathan:

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

I wanted to do a 250km+ Camino with bag transport and prebooked accom.

I wanted to do a 250km+ Camino but wanted the confidence that all my accomodation was prebooked and I could have additional baggage transported to minimise the gear I was carrying. SW booked all accom, breakfast and dinner. The accom was basic, but always clean and comfortable. Everthing went with without an issue, very happy with the service provided by SW.

2 October 2025
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Reply from Santiago Ways

Hello, Paul:

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Definitely I will do it again with Camino ways

I highly recommend Camino Ways for anyone planning to walk the Camino de Santiago. From start to finish, their organization was exceptional — every detail was thoughtfully arranged, from comfortable accommodations to reliable luggage transfers and clear travel instructions. Their team made the journey stress-free, allowing me to focus entirely on the spiritual and emotional experience of the Camino. It was a beautifully organized trip that exceeded my expectations and made this once-in-a-lifetime journey truly unforgettable.

26 October 2025
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Reply from Santiago Ways

Hello, Angelita:

We truly appreciate your feedback and your kind words towards our team. We're pleased that you enjoyed your Camino de Santiago with Santiago Ways and that our organisation and management lived up to your expectations.

For us, the most important thing is that every pilgrim who trusts Santiago Ways completes their Camino in a satisfying and comfortable way.

Remember, we are always available to help you plan your next Camino experience whenever you’re ready to return and explore another of its charming routes.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Everything was explained well and our…

Everything was explained well and our experience walking the Camino was as expected. We were satisfied with the service we received for what we booked and paid for. What we would change next time would be to book bigger hotel rooms.

18 October 2025
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Reply from Santiago Ways

Hello, Phoebe:

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Leon to Santiago

Everything just worked

29 September 2025
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Reply from Santiago Ways

Hello, Doug:

Thank you very much for trusting Santiago Ways! We’re so glad to hear that you enjoyed your Camino de Santiago, and we truly appreciate your lovely words.

We hope you’ll soon be back to experience the magic of the Camino once more – and we’ll be here to support you again.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Reputable & Reliable Agency for Camino de Santiago

I’ve used Santiago Ways twice now for my Camino de Santiagos. They are reputable, reliable, and easy to deal with, especially, Lucía Buiatti (who I corresponded with throughout the booking process). They arrange the hotels and luggage transfers, payment process is simple. For the most part, I did not have issues with the accommodations Santiago Ways booked on my second Camino, except for Casa Rural Venta Celta in O Cebreiro. The room at Casa Rural Venta Celta is outdated - terrible bed, flickering lights, damp room. Thank goodness I had a silk liner to sleep on. Hotel staff are not the friendliest or helpful either. The best part of the hotel is the location, right in O’Cebreiro - excellent. Santiago Ways should consider looking into arranging with a different hotel in O’Cebreiro to make their clients have a better experience in O'Cebreiro.

30 October 2025
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Reply from Santiago Ways

Hello, Maria Carmen:

Thank you very much for your kind words. We’re glad you enjoyed your Camino de Santiago with Santiago Ways.

Our priority is the satisfaction of our pilgrims, and we’re pleased that the attention and services provided met your expectations. We’ll take your comments about the accommodations into consideration as we continue working to improve our service each day.

Remember we’re always here to help organise your next trip along the Camino whenever you’re ready to continue.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

It was so well organized

It was so well organized, the people we worked with were very professional, polite and friendly. excellent job!

1 October 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Stephen,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 1 out of 5 stars

Our experience was simply shameful.

Our experience was simply shameful.
Three travelers from Colombia, everything paid, travel insurance with cancellation included (because, of course, you trust what you buy).
But when a REAL unforeseen event happens — an absurd and unfair deportation at Madrid airport, completely beyond our control (a lost passport on the plane) — the “great” agency Santiago Ways decided to wash its hands of it.

Despite having met all the contract conditions, sending documents, emails, calls, explanations… their response was:
👉 “We’re sorry, we can only offer you a small partial credit.”
An absolute disgrace!

It seems that for them, the cancellation insurance is just a pretty word in their advertising.
Zero empathy, zero professionalism, zero respect for the customer.
A cold, indifferent attitude completely contrary to the ethics any decent agency should have.

28 August 2025
Unprompted review
Santiago Ways logo

Reply from Santiago Ways

Hello Juan,

We regret that your experience was not as you expected. At Santiago Ways, we strive to offer our clients quality service and support at every stage of their journey.

We have tried to contact you to address your case personally, but unfortunately, we have not been able to reach you. We would like to invite you to write to us directly at info@santiagoways.com or call us at +34 928 970 605 so we can resolve any issues or clarify any doubts you may have.

We greatly value your feedback as it helps us improve every day. We remain at your disposal for any assistance we can provide on your behalf.

Kind regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Santiago Ways is Amazing

The spiritual, physical, unforgettable landscapes, friendships, the experience through Santiago Ways booking and moving our bags from one location to the next. Delicious meals and lovely stays. It all makes up for a journey to remember.

16 October 2025
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Reply from Santiago Ways

Hello, Elena,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Excellent Camino Package

Everything from our initial enquiry to the information provided, the choice of accommodations, and baggage transfer was excellent.

21 October 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Danny,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

This was the only way to walk -- we did…

This was the only way to walk -- we did not have to be part of a large group, we could create our own journey with expert help. They did all the logistics flawlessly and allow us to focus on our trip. We did not have to stress how far to walk or where to stay or how to transport out luggage -- it was all taken care of! As were dinner at night and breakfast in the morning! The hotels were all solid -- with some amazing world class gems sprinkled in!

27 October 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Jeffrey,

Thank you so much for your kind words and for recommending us. We’re glad you enjoyed your Camino de Santiago with Santiago Ways :)

Our priority is the satisfaction of our pilgrims, and we’re delighted that the guidance, service, accommodations, luggage transfers, and all the assistance provided met your expectations.

Remember that we are always here to organise your next trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Santiago Ways made the Camino experience much easier for a first timer.

Santiago ways handled all the behind the scenes accommodation and luggage movement seamlessly. So made the experience a lot easier.

27 October 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, John,

Thank you so much for your kind words and for recommending us. We’re glad you enjoyed your Camino de Santiago with Santiago Ways :)

Our priority is the satisfaction of our pilgrims, and we’re delighted that the guidance, service, accommodations, luggage transfers, and all the assistance provided met your expectations.

Remember that we are always here to organise your next trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

My Camino 2025

Santiagoways provided me with the basic information to complete my Caminio. Accommodations were all clean with different levels of experience and feel, from rustic to modern. Dinners were always excellent and breakfast was always continental. What was missing from my Dossier is an actual map of the Camino.

The provided information contained a description of how to get from one stop to the next. So, it's not a navigation tool. An app will definitely be a very useful for navigating the Camino, it should contain the map for navigation plus points of interest.

For newbies, There should also be descriptions about other traditions such as Pilgrims mass schedule, Pilgrims diploma, Pilgrims medals etc. which I only discovered when I got to Santiago de Compostela.

18 October 2025
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Reply from Santiago Ways

Hello, Edwin,

Thank you very much for your message. We’re glad you enjoyed your Camino de Santiago with Santiago Ways.

For us, the most important thing is that each pilgrim who trusts Santiago Ways finishes their journey in a satisfying and comfortable way.

Remember that we’re always available to organise your next Camino trip whenever you decide to return and explore another of its beautiful routes.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

The whole process was seamless and made…

The whole process was seamless and made our experience along the Camino more enjoyable.

26 October 2025
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Reply from Santiago Ways

Hello, Bertie,

Thank you very much for your message. We’re glad you enjoyed your Camino de Santiago with Santiago Ways.

For us, the most important thing is that each pilgrim who trusts Santiago Ways finishes their journey in a satisfying and comfortable way.

Remember that we’re always available to organise your next Camino trip whenever you decide to return and explore another of its beautiful routes.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Great Camino

Santiago Ways organised our Camino very well, gave us helpful information and meant the whole walk went smoothly and was most enjoyable.

25 October 2025
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Reply from Santiago Ways

Hello, Susan,

Thank you very much for your message. We’re glad you enjoyed your Camino de Santiago with Santiago Ways.

For us, the most important thing is that each pilgrim who trusts Santiago Ways finishes their journey in a satisfying and comfortable way.

Remember that we’re always available to organise your next Camino trip whenever you decide to return and explore another of its beautiful routes.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

No complaints

No complaints. Santiago Ways facilitated a unique experience for my wife and I. The transfer of our luggage was perfect and the hotels selected were just right.

25 October 2025
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Reply from Santiago Ways

Hello, Joe,

Thank you very much for your message. We’re glad you enjoyed your Camino de Santiago with Santiago Ways.

For us, the most important thing is that each pilgrim who trusts Santiago Ways finishes their journey in a satisfying and comfortable way.

Remember that we’re always available to organise your next Camino trip whenever you decide to return and explore another of its beautiful routes.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Highly Recommend Santiago Ways For Your Camino

Santiago Ways was wonderful through the planning process and the Camino itself. Super supportive and helpful!

17 October 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Kevin,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. From being met at the airport thorough to Santiago we had a great time. The hotels were mostly excellent with Os Lambrans standing out.

16 October 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Penny,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

SPOT ON!

Attention to detail was evident with the planning and selection of hotels.

23 October 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Banu,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

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