Still waiting it’s been sitting in Chicago for a month. USPS waiting action. I ordered a sweater for a Christmas party back at the beginning of November and I still haven’t received it. I Have emailed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You send me an email on oct 13 to rate my experience for an order placed on sept 27 that I havent recieved and there has been no movement on a tracking number. I cant rate an experience since I havent... See more
Company replied
I place an order and it was supposed to arrive on the 24 of October, but got nothing. I tried to contact the vendor and got no response. I place 1 star because if don't I wouldn't be able to write thi... See more
At first I was questionable about my order status but got a quick response and a helpful link for updates. Arrived sooner than expected and the product is fantastic. Ready to show off product in Xmas... See more
Company replied
Company details
Written by the company
Santa Joker is an online store for everybody to buy a variety of products with the most stunning designs as well as the highest quality that are guaranteed to meet your needs and keep you satisfied.
Contact info
55 Great Lakes Drive, 63376, St. Peters, United States
- (540) 900-9692
- info@santajoker.com
- santajoker.com
2.2
Poor
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still have not received my package…
I still have not received my package it’s been almost 3 weeks
22 November 2022
Reply from SantaJoker
We apologize for the significant delay in delivering your package. Shipping delays can occur due to various factors, including unforeseen circumstances or logistical challenges. We appreciate your patience and understanding as we work towards resolving this matter.
Do Not Buy
Sizing was awful, return policy is non-existent, sweaters are crap material. Overall, couldn't be less satisfied.
7 November 2022
Reply from SantaJoker
We apologize for any inconvenience caused by the material of the sweaters. Thank you for your understanding, and we hope to have an opportunity to improve your experience in the future.
It has been almost 2 weeks and usps…
It has been almost 2 weeks and usps still doesn't even have the product. Terrible service. **UPDATE** to show how bad the service is it took them a year to reply to this comment just to say sorry.
21 November 2022
Reply from SantaJoker
We understand the importance of receiving your order in a timely manner, and we sincerely apologize for the delay. Hope to have an opportunity to improve your experience in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.