Long story short: original order shipping took forever. Wrong item arrived weeks later. 2 weeks since reaching out and still not resolved. Sent me an e-gift card for less than cost of item to repurcha... See more
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Terrible customer service. I’ve emailed them multiple times and reached out via instagram with no answer. My order should have shipped weeks ago and no update. Don’t waste your time with this compan... See more
Extremely poor customer service. Never received order and would not refund me. Very rude in emails and took weeks to respond.
I've had an amazing experience with Sanori Swim which I found on Instagram. I've gotten 3 bikini sets from them and they all fit wonderful. Customer service is also amazing. I had to return one of t... See more
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Shein material with astronomical high…
Shein material with astronomical high price. No refund allowed, only return for credit so i can purchase another low quality item. Tragic
I ordered about two weeks ago and…
I ordered about two weeks ago and needed an exchange. Customer service was really nice and very helpful. I got my correct size and I really like it!
The best suit I have every purchased
I just bought the Kaula bikini a few days ago! It got here today and is literally the most beautiful bathing suit I have ever received. The fabric is so high quality and the fit is impeccable.
Love all my bikinis from sanori
Love all my bikinis from sanori. Had to figure out sizing but the exchange process has been very easy. Thank you so much for the great service!
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