Great transfer service! The car was very comfortable, the driver was kind and helpful, and he arrived right on time. The whole experience was smooth and pleasant. I would definitely use this service a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seriously, this transport company is awesome! They're super into their work, always keeping you in the loop and making sure you know what's happening. They give you easy-to-follow instructions when yo... See more
For a reasonable price and no worries. I booked ahead, found them exactly where they said they'd be and had no concerns about the usual taxi driver scams. I will use them again.
The driver went to the airport almost 1 hour in advance and sent the photo of meeting point to us timely. We have no problem reaching to immediately we left the arrival hall of airport. He was helpful... See more
Company details
Written by the company
SANNA TOUR is an all-season personalized tour operator specially focused on tailor-made experiences just for you or your group. We also specialize in organizing high-quality daily tours in Vietnam with the most reasonable price.
Contact info
Vietnam
- sannatour.com
4.9
Excellent
254 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication
Great communication. Everything on time and as promised.
3 December 2024
Unprompted review
This companies Customer service is 1st…
This companies Customer service is 1st class with good communication prior to pick up from the owner detailing drivers details etc. On my return journey the driver arrived 15 mins early which is excellent service. I will be using the company again on my next trip to Vietnam.
5 December 2024
Unprompted review
Recomended
Recomended , driver polite & drive safely. Great job !!!
10 December 2024
Unprompted review
Very professional and courteous
Very professional and courteous. I n time pick up, and drop. The driver is very helpful with the bags, car fa very clean
8 December 2024
Unprompted review
Driver was very accommodating to last…
Driver was very accommodating to last minute change due to changes in flight time. Driver arrived on time as promised. Car was new and clean.
5 December 2024
Unprompted review
On time
On time, make on sign, took bags to the waiting vehicle which was lovely and clean. Arranged bed at destination in allocated time. Excellent service will use again
30 November 2024
Unprompted review
Pleasant and easy pick-up at the arrival.
It was a smooth ride from Airport to the hotel. The driver was polite and good.
Overall a good experience.
Thank you
26 November 2024
Unprompted review
The driver wasn't there at promised…
The driver wasn't there at promised time.
Other service was normal.
10 November 2024
Unprompted review
Well communicated via WhatsApp
Well communicated via WhatsApp, on time and friendly, no complaints and would recommend 👍🏽
6 November 2024
Unprompted review
5 Stars - No complaints
Company responds soon after the booking to confirm. Regular communication about pick up point was great. They were prompt getting you into a car and on your way to the hotel. My driver was efficient, safe on the road. The car was clean and comfortable.
8 November 2024
Unprompted review
Seamless experience!
Great communication, exceptionally punctual drivers! Absolutely seamless experience
8 November 2024
Unprompted review
Excellent communication
Excellent communication, drivers always there even 10 min. before date.
11 October 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.