Quick response to query. Super fast delivery. Contact through Jeanette, who exceeded my expectations. Beautiful Tiffany ring purchase and very happy with price. Highly recommend. Would definitely buy... See more
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Review summary
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What a pleasure it was dealing with this company. Fast and efficient throughout. Have been looking for the pendant I purchased for 2 years as it’s a discontinued item. A bit nervous buying a luxury it... See more
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Purchased a Louis Vuitton Bag over the telephone after seeing it in the store window a couple of days before. Kamile who looked after me was amazing. She thoroughly inspected it to assure me that it w... See more
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Being phoned to explain that they didn't have birthday wrapping paper but would gold be okay. Bought from them online twice now and service has been excellent. When in London always look in at the... See more
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Company details
About S&R Jewellers
Written by the company
SHOP JEWELLERY
SHOP WATCHES
S&R Jewellers is brought to you by Suttons and Robertsons. We are one of London's leading traders in pre-owned and unworn jewellery and watches. Our desirable selection of pre-owned fine jewellery and luxury watches are coveted by enthusiasts, collectors and discerning individuals in search of value, a piece of history, a specific piece, or simply a unique item of jewellery. Whether nearly new, or truly antique and vintage, all S&R pre-owned jewellery pieces and watches are professionally authenticated, cleaned and refurbished by our expert team before being made available in our stores and online.Contact info
127 Victoria Street, London, SW1E 6RD, London, United Kingdom
- 020 3915 2287
- info@sandrjewellers.com
- sandrjewellers.com
4.9
Excellent
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Reply from S&R Jewellers
Thank you for your positive review.
We are pleased to hear that your are happy with both the watch and the service you received.
Jeannette was a lovely lady and she…
Jeannette was a lovely lady and she helped me very professional at her job and she managed to sort a ring that was the wrong size and made it all easy to change over credit to the company. Thanks Paul Newman.
26 March 2025
Reply from S&R Jewellers
Thank you for your positive review.
We are pleased to hear that Jeanette could provide you with a professional service.
Very professional customer service
Very professional customer service. Jeanette was very helpful and responsive.
18 March 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that Jeanette could assist with your purchase.
Super
Great service purchase was just as described. Quick delivery. Would definitely recommend
12 March 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that you are happy with the service that you received as well as the item.
We look forward to hearing from you.
Amazing jewelry.
8 March 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that you are happy with your new purchase.
Stunning watch at a fair price
Stunning watch at a fair price. Thank you! Staff were helpful and friendly but I could have done with a little more information about the watch on the sales receipt.
10 March 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that you are happy with your watch.
We have attempted to contact you regarding any further information you need regarding your purchase.
Should you need any further assistance, please do get in touch.
Really good service and quick delivery
Beautiful jewellery, really good service and quick delivery. Thanks
12 March 2025
Reply from S&R Jewellers
Thank you for your positive review.
We are pleased to hear that you are happy with our delivery times and with the item that you purchased.
We look forward to hearing from you soon.
Good and respectful very professional…
Good and respectful very professional traveled from the Black Country to London to purchase very happy
9 March 2025
Reply from S&R Jewellers
Thank you very much for your review.
We are pleased to hear that you are happy with your purchase.
In one word / excellent
Excellent - polite, informative, helpful and convenient - can’t fault in any way and can highly recommend.
10 March 2025
Unprompted review
Reply from S&R Jewellers
Thank you very much for your positive review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to hearing from you in the near future.
Reply from S&R Jewellers
Thank you for your review.
We are pleased that we could provide you with excellent customer service.
Perfect experience
21 February 2025
Reply from S&R Jewellers
Thank you for taking the time to leave a review.
We are glad to hear that you had a perfect experience while in contact with us.
S&R Jewellers are excellent on all levels!!
From start to finish I have always only had excellent experiences. The quality and authenticity of their products are 5* Then the customer service is also 5* And, delivery is 5* quick and secured. I have been shopping with this company for over 6 years and they are just top of their class. I wouldn't hesitate to recommend them to my family and friends.
17 February 2025
Reply from S&R Jewellers
Thank you for your review and business.
We are happy to hear that we can consistently provide you with great products and customer service.
Excellent customer service and delivery…
Excellent customer service and delivered what is promised. Would recommend to all.
17 February 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that you are happy with the customer service that we provide, and that our product was as advertised.
Painless quick and efficient extraction…
Painless quick and efficient extraction of money for a quality watch
16 February 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that you are happy with the service that we provide.
Recommend!!!
Great company. Bought watches from them several times and always equally satisfied with the service, price and smoothness.
Would definitely recommend it.
19 February 2025
Unprompted review
Reply from S&R Jewellers
Thank you for your positive review.
We are pleased to hear that you are happy with the service that we provide.
Quality item at fantastic price
Having seen an item on the website, I asked that it be put aside until I was able to come into the showroom to view it which they were happy to do. Friendly service and beautiful item at terrific price.
6 February 2025
Reply from S&R Jewellers
Thank you for taking the time to leave a review.
We are pleased to hear that our Staff could assist you in holding an item off of public sale.
We look forward to hearing from you in the near future.
Jeanette was exceptional in her…
Jeanette was exceptional in her consultation and made me feeling comfortable to purchase despite originally feeling like I would perhaps source my item elsewhere
8 February 2025
Unprompted review
Reply from S&R Jewellers
Thank you for your positive review.
We are pleased to hear that Jeanette could provide you with excellent service.
Please do get in touch if we can assist further.
Excellent service from ordering to delivery
5 February 2025
Reply from S&R Jewellers
Thank you for your positive review.
If we can assist you any further, please do get in touch.
Great experience with very friendly and…
Great experience with very friendly and experienced staff.
Thank you!
30 January 2025
Reply from S&R Jewellers
Thank you very much for your review.
We are pleased to hear that you had a great experience with us and our Staff.
Extremely happy with my purchase.even…
Extremely happy with my purchase.even though I ordered it late .they still managed to send out for next day delivery.
Would not hesitate to use again!
31 January 2025
Reply from S&R Jewellers
Thank you very much for your honest review.
Please do get in touch if we can assist in any possible way.
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