Sandisk Reviews 

276
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, most reviewers were let down by their experience overall. People frequently experienced frustrating product failures, noting that storage drives stopped working, overheated, or became completely unreadable after a short time of use. Consumers also complained about unhelpful customer service, difficult return policies, and lengthy delays when trying to resolve problems or secure refunds. Though some customers experienced major problems, a small group of people were satisfied with the helpful support and prompt handling of replacements. These individuals warmly praised the reliable long-term performance of their recent purchases and the professional assistance received when resolving unexpected technical and compatibility issues.

What people talk about most

Product

Customers had ambiguous experiences with product, noting that while some older items delivered good value and... See more

Customer service

Customers consistently note negative experiences with customer service, expressing deep frustration over... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of severe hardware failures and reliable... See more

Order

Reviewers express deep disappointment regarding order fulfillment, highlighting severe delivery delays and... See more

Refund

Clients share negative opinions on refund, highlighting extended delays and difficulties in recovering their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Received email 13th Oct to say product in stock so ordered straight away 5 days later no delivery and tracking shows processing ? Contacted customer services leaving knowing less than before just askn... See more

Rated 1 out of 5 stars

Sent back a faulty 1TB microSD as per the RMA process.. i have been waiting 3 weeks, and their website still does not acknowledge receipt, even though i have post office tracking record.. very disappo... See more

Rated 1 out of 5 stars

Bought flash drive from them in February 2026, stopped working early June so contacted them by email as I couldn’t figure out from account any procedure that worked. Replied with email with a link to... See more

Rated 1 out of 5 stars

Do not buy. Was bought as a gift and failed within 3 months. Could not format it at all. Tried everything on Sandisk web site and nothing worked. Sent faulty item to Sandisk Uk with a letter and... See more


Company details

  1. Drives and Storage Service

Written by the company

Sandisk is a leading developer, manufacturer and provider of data storage devices and solutions based on NAND flash technology. With a differentiated innovation engine driving advancements in storage and semiconductor technologies, our broad and ever-expanding portfolio delivers powerful flash storage solutions for AI workloads in datacenters, edge devices, and consumers. Our technologies enable everyone from students, gamers and home offices, to the largest enterprises and public clouds to produce, analyze, and store data. Our solutions include a broad range of solid state drives, embedded products, removable cards, and universal serial bus drives. Learn more about Sandisk at www.Sandisk.com.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

276 reviews

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1.5

All reviews

(276)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

I have fallen out of love with Sandisk

I have fallen out of love with Sandisk. They just do not work on Apple Macs.
I diligently backed up my Mac on to Sandisk memory sticks but could not access them because the Access software was updated !
Ok, so bought a new one and that says it will take 43 hrs to download 39GB.
My old Toshiba external hard drive does it in seconds.
I recommend you do not buy Sandisk memory sticks if you have an Apple laptop

4 November 2023
Unprompted review
Rated 1 out of 5 stars

One worst sd card prant my impratat…

One worst sd card prant my impratat data save this sd this prant nee sd nod worining unsupport promblem dont buy sd card this fake producut not qulaity u buy sd u money waste plese close the sd card company

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Do not honour warranty, no customer service

SSD drive died soon after purchasing. I have been waiting almost a year for a replacement. Absolutely no customer service or support for goods in warranty. Repeated emails with no answer or answered months later with excuses.

14 August 2023
Unprompted review
Rated 3 out of 5 stars

Purchased a Sandisk 64GB memory card

Purchased a Sandisk 64GB memory card from Argos, needed a new one to go in my brand new Canon Powershot SX70 HS, old card was showing it could not be formatted, I've had that card 10 years so can't moan....

I fitted the brand new card into my camera and went to format it but on the camera it showed...''Available Memory 59.4GB''

Now I don't get this at all! Why is it showing on the Sandisk packaging its a 64GB card, when in reality it's clearly not! Are all cards like this, falsely claiming it's 64 when it's 59.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

Micro SD card failed after only a few uses in a camera

Micro SD card failed after only a couple of months use , unfortunately , I’d had the card in storage for over a year, so was unable to claim on warranty
I’ve used them before, but only for occasional storage, and delete but not in a security camera that over writes the data every week, won’t be buying again as I need storage I can trust

18 June 2023
Unprompted review
Rated 1 out of 5 stars

After 2 cards failed I started a…

After 2 cards failed I started a warranty support claim. Many many weeks of lies, excuses and ignoring me and I've concluded that I will never see those SD cards be replaced. I will now have to replace them at my own expense, and you can be sure that Sandisk is not the brand I will go for! I am very disappointed in this shocking excuse for a company, they have been rude and I believe that they are intentionally avoiding doing the right thing. Vague excuses that have spanned multiple months, no good at all.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

3 Months and still no Warranty Replacement

Have bought SanDisk products for my IT company for over 15 years. One of our SD Cards failed after a couple of months and we started the warranty process in Jan 2023. The amount of paperwork you have to fill in (plus create an account with them, send pictures, serial number, create a RMA) seemed a bit over the top. They paid to have it collected by UPS to send from the UK to Poland for warranty checking, and after a month messaged to say they will send a replacement. It's now March 2023,
no warranty replacement has arrived, no updates. I chased them up and they say they have supply issues. I can understand them wanting to screen against false claims and make the returns a bit hard, but seriously? It must have cost them at least £50 in postage and labour already, just for a SD Card I can buy off eBay or Amazon for £9 and have arrive next day.

7 March 2023
Unprompted review
Rated 1 out of 5 stars

Wow shocked how bad Sandisk are

Wow looking at the other reviews I was really suprised, Sandisk should be at least a 4 star company. My Sandisk SSD stopped working and I sent it back under warranty. A month later UPS (Sandisks partner) sent the empty envelope back, someone had slashed open the parcel and stolen the drive!!!!

UPS have been less than aweful, with their systems not working for a claim. So Sandisk/Western digital at least said they would replace the drive. So from early December 22 to March 23 nothing has happened! I have chased via emails and directly on their horrible customer portal and the answer is always the same. They say it is being processed and I will receive shipping details shortly and every time nothing. I won’t hold my breath for the £109 lost by UPS and Sandisk.

7 March 2023
Unprompted review
Rated 1 out of 5 stars

Appalling customer service.

Appalling customer service.
I returned a faulty SD card under warranty in January and Sandisk Western Digital still have not replaced it and fail to respond to my enquiries. I will NOT buy Western Digital or Sandisk products again.

28 February 2023
Unprompted review
Rated 1 out of 5 stars

$450 drive failed on 2nd use

I purchased a 4 TB Extreme Pro SSD V2 drive which failed on the 2nd use. 4 emails and multiple calls to the company, including emails which promised a manager call back within 30 minutes (there was no call back) I neither have a refund nor a replacement.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Old and badly programmed support software! And WD does not care - even in the warranty period!

I find it absolutely horrific that Western Digital are _not_ properly supporting their products - not even while they are under warranty! My issue was/is that the unlocker software for both WD MyBook harddrive/raids and Sandisk external SSDs (and probably more products) are totally un-suited to high-resolution screens. The user interface is _tiny_ on a "standard" 4K notebook screen (text height less than 1mm!).
I for one am absolutely done with buying and especially recommending WD/Sandisk products. Even though the hardware seems great, bad software is definitely ruining the user experience! >:-(

PS: The infuriating response from WD (= we don't care our currently selling product are shipping with sh1tty/old software - and for sure we won't spend a few hours updating it):
"I understand that you are using Sandisk Security to password-protect your device, but due to the high resolution of you display the application window appears very small, I will try my best to assist you.
Sandisk Security does no longer receive updates from Western Digital as the application is significantly older, which can cause such incompatibility issues on larger displays and newer systems.
We apologize for any inconvenience this may have caused you. You can continue using the application normally."

PPS: What a disaster a company like WD was able/allowed to buy SanDisk. I've been a happy user of their flash-products for years. But in the future they can sell the new stuff to customers that don't mind sh1tty software and missing support... >:-(

2 January 2023
Unprompted review
Rated 1 out of 5 stars

Sandisk Clip MP3 is cheap and will break

I literally have a graveyard of 4 sandisk clip MP3 players. the clips break and they wont warranty them without difinitive prrof of purchase. nobody keeps a receipt for a year. I recommend a different brand of MP3, one without a cheap clip that will break easily.

22 December 2022
Unprompted review
Rated 1 out of 5 stars

Does Sandisk have a self destruct…

Does Sandisk have a self destruct feature when it reaches 3 years? I bought three 256GB drives a little over 3 years ago. I used one as a main backup and the other 2 as periodic backups for recent files. A couple of months ago, ALL THREE started having problems at the same time. I kept getting messages that the drive had problems and needed fixing.

6 August 2022
Unprompted review
Rated 1 out of 5 stars

SanDisk/Western Digital: Allan M.

Hi: Please Read: My Whole Review: I bought a brand new: SanDisk: Clip Sports Plus: MP3 Player. I never used the Clip, on the back! I always held My MP3 Player, in my hand. I am not a jogger either. The Clip: Started Cracking On the back. I am a Very Neat & A Careful Person. It Worried Me! To Use it, like that! I Contacted The Retail Store. They had no more in stock & not getting anymore in. They suggested calling: SanDisk: they could Help Me! I did! I was on the phone for: 2 hours. It is very Difficult, to Navigate their Phone System. I Finally got: Allan M. On the phone. His Language, was very hard to Understand. He kept putting me on Hold! A Long time. Then when he got back to me! I got disconnected! I had to keep calling back & figure out what area I clicked too. I got: Allan M.again. He put me on a long hold again! Finally, I was able to talk: with Allan M. I told him the problem about the Cracking Clip, on the back, of the MP3 Player. He knew: I was Very Upset! (He Said: I Quote: Do Not Worry, You Will Get A New One, Sent To You!) Then He Sent Me A Form, For: Replacement: To Fill Out! The Form: Was So Small Print! So Hard To Read! I Was Not Able To Enlarge It! I Still Managed To Fill Everything Out! To My Knowledge.I Sent: Allan M. A Message: I Filled Out The Form. I Waited: No Response: I Then Sent A Second Message: To: Allan M. Again No Response! I Knew Then, I Was Being Ignored. So, I Am Here To Let People Know About This Company! My Reference #220824-001976: From: SanDisk. Thank You, For Reading My Review. J.C.

29 August 2022
Unprompted review
Rated 3 out of 5 stars

Ultra Dual Drive Luxe USB-C and USB 256 Go - VERY VERY VERY BAD product

July 2020, I buy a 256 GB Ultra Dual Drive Luxe with USB-C and USB.
September 2020, this key is no longer recognized by my computer (Mac or PC, USB or USB-C). I have lost all my files.
Sandisk will replace it free of charge in the following weeks after I have contacted support (as under Warranty...)
July 2022, same problem. I just lost 17 GB of important data.
Unreliable product. Total disappointment. And I turn to other products.
NEVER AGAIN SANDISK.
It's 2 fails... 2 times too much.
Sorry for not finding something positive.

Update
After contacting customer service, they spontaneously offered to replace the flash drive.
So cannot complain about their service. Good customer interest and respect.
Now as I said, the trust in this product is nevertheless a little bit damaged…
It is a pity, because very nice and practical concept to have both USB & USB-C connecting…

5 July 2022
Unprompted review

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