While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Security Service

Written by the company

Samsic UK is a national provider of cleaning and security services, with a mission to innovate cleaning and security to deliver higher standards for better value.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible management and HR

Worked part time for Samsic South West cleaning cover with a company van , I resigned and their van has been parked on my property for 32 days and dispute many calls to HR still the Samsic van on my driveway , the Manager is not fit for purpose and no apology forth coming for no contact to me for over 30 days .
There is one big cover up going on and if the CEO or MD of Samsic read this welcome contact (still ongoing )

30 September 2025
Unprompted review
Rated 1 out of 5 stars

This company has to be THE WORST…

This company has to be THE WORST company, I have ever worked for.
I only worked for them just under 10 months- this being due to the fact that they lost the contract I worked on. Numerous mistakes made by the company.
During my time -
Managers ringing me to cover shifts whilst I was on leave
Screwing my tax up,so I had to pay more.
Not carrying out TUPE procedures correctly. Again, this cost me financially.
Telling me 10 minutes before the end of my shift, that I must work on, as cover not supplied.
Absolutely annoyed and disgusted.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Been working in my current place for 31…

Been working in my current place for 31 years , I’ve handed in my notice now to leave , I’ve never worked for a company as bad as this they don’t respond to emails and they never get answers to your questions , also they won’t supply enough hoovers for the places you work and they supply the wrong mop handles to fit the mop heads . Absolute shambles

26 April 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately you cannot trust Emalec to pay their bills

Samsic company Emalec asked my company MrFix.nl to find experts for repair & maintenance jobs in the shops of their customers. We helped with a few dozen but had to stop because Emalec was late paying every single invoice. Even now, 4 months after the last invoice, our contractors are waiting for Emalec to pay the last 4 invoices. Unfortunately you cannot trust Emalec.

7 November 2022
Unprompted review
Rated 1 out of 5 stars

Company had problem with payments

Company had problem with payments . I'm worked 6 months and I had 3 times problems. Now I'm finish in may and they don't pay me for last month. They give me p45 with wrong leave date (earlier ofcourse). The worst company ever seen

11 June 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look