Pure scam
Pure scam. Has been on bbc rip off Britain. Used to trade under different name
8 August 2022
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Cottage
- Holiday Accommodation Service
- Holiday Home
- Self-Catering Accommodation
- Vacation Home Rental Agency
- Vacation Rental
Information provided by various external sources
The largest selection of holiday homes in Salcombe. Choose from over 150 stunning, cottages and apartments in the heart of Salcombe. Many with sea views.
Contact info
Island Street 1-2, TQ8 8QE, Salcombe, United States
- salcombe.com
Starfall/Skyfall Sarah/Sophie
Starfall/Skyfall , Sarah/Sophie is to holiday homes what Cyril Smith was to hangliding. An anbsolute nightmare to deal with, unreliable, underhand, uncommunicative, and totally unbelievable.
AVOID AT ALL COSTS!
27 February 2022
Unprompted review
DO NOT USE Salcombe Holiday Homes or…
DO NOT USE Salcombe Holiday Homes !!!!
They are a shocking company who don’t give a sh.t about their customers. It’s just a numbers game to them as they are part of multiple group companies ending up in the Cayman Islands.
We were just two weeks late to pay our final balance as the reminder email went to the junk folder. They cancelled our booking without warning, emailing, texting or phoning us. They didn’t even tell us they had cancelled our booking. I only got the £600 deposit back by threatening legal action. Otherwise they would have quite happily kept that and rented the property no doubt for a higher price.
We have now lost our summer holiday which we do every year with the rest of our extended family staying the same week. I’ve since learned their reputation and reviews are appalling.
Be warned don’t be a day late in paying your balance or pay the whole thing up front. But having said that reading other reviews they double book properties, book you into the wrong property, cancel your booking with no notice, so that might not secure your holiday anyway !
5 June 2021
Unprompted review
DO NOT USE!!!!!
Absolutely shockingly bad company. AVOID AT ALL COSTS!!!!! ZERO STARS. Cottages.com and Salcombe Holiday Homes
We were told via a phone call 2 HOURS before we were due to check in to our holiday cottage that this inept company had double booked it and we were unable to go on our holiday. The car was packed, we were on our way with our toddler and me 7 months pregnant with NOWHERE to stay. No apology from the lady on the phone. Me calling other holiday agencies in tears to see if we could find any other accommodation. The WORST holiday experience ever. Reading other reviews it seems we are not alone with double bookings appearing to be commonplace. To add insult to injury 3 weeks later we still haven’t received a refund for our accommodation that THEY cancelled. They do not answer the phone so there is no way to contact them. We will be seeking legal advice and seeing cottages.com, salcombe holiday homes. DO NOT USE THESE COMPANIES!!!!!
28 August 2020
Unprompted review
Beware - part of cottages.com
Beware - part of cottages.com
Read the reviews for the above company and stay away.
2 April 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.