i never have used the insurance (gladly) but the price compared to what you get is great plus its valid everywhere. because i never used the service i give it 4 stars out of 5.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The claims staff always available and gently with me, they answer all my emails. Safety wings are extremely precise with the claims, ask you all necessary documents like medical report, invoice, car... See more
Company replied
SafetyWing app and processes improved so much since I last used it. Having support and filing a claim was very smooth, and got reimbursed quickly. The support via chat was incredibly helpful. Clarity... See more
Company replied
So far, so good. As an expat living abroad and in between jobs and countries, this was the insurance plan that worked for me. I checked others using ChatGPT to sift through their long policy statement... See more
Company replied
Company details
About SafetyWing
Written by the company
Insurance for nomads, global citizens & remote teams
SafetyWing's mission is to create a global social safety net that anyone can access, no matter where they were born.
We began by launching Nomad Insurance, health and travel insurance built for nomads, by nomads. With the addition of Remote Health, which provides global health benefits for companies and startups, we’ve been supporting the health and well-being of nomads and remote workers since 2018.
With Nomad Citizen, our latest offering, we brought our vision to life with a full suite of protections for health, travel, and income. We aim to support global citizens in all seasons of life — not only for travel and working remotely, but to live a truly borderless lifestyle.
Contact info
2261 Market Street STE 5986, 94114, San Francisco, United States
- support@safetywing.com
- safetywing.com
4.2
Great
3K reviews
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In 2 to 3 years of paying for this…
In 2 to 3 years of paying for this service, I just filed a small claim only to find they had changed my home country without my knowledge or approval and then told me my claim was no good because of my home country. They are impossible to deal with and went out of their way to give me every excuse not to pay my claim.
2026/05/13
In regards to Safetywing's replay, noone has reached out to me, noone has done anything other that tell me they are looking into it...
9 April 2026
Unprompted review
Reply from SafetyWing
Hi Line!
We’re sorry to hear about your experience and understand why this situation would be frustrating, especially after being a member with us for several years. The concerns you raised regarding your home country information and claim outcome are currently being investigated internally to ensure everything was handled correctly and in line with your policy details.
Our team will be reaching out to you directly to review this matter further and provide additional support.
Your friend at SafetyWing ☀️
very easy to buy
4 May 2026
Reply from SafetyWing
Hi Harold!
Love to hear this. Buying insurance should never feel complicated or time-consuming, so it’s great to know the process was quick, smooth, and easy for you. We really appreciate you sharing your experience with us 🌸
Your friend at SafetyWing ☀️
easy, fast and clear
Easy and fast to create an account and fix the insurance. Everything is very clear and easy to find back
4 May 2026
Reply from SafetyWing
Hi Edwin!
Thank you for sharing your experience. We believe insurance should feel straightforward, not overwhelming. So, it’s great to hear that setting up your account and arranging your insurance was quick and easy. We’re especially happy that you found everything clear and easy to navigate, because creating a smooth and transparent experience is something we continuously work towards 💫😊
Your friend at SafetyWing ☀️
Totally useless, don’t buy it
Totally useless. Their contact support is terrible. They don’t only refused to pay with a small health issue while abroad. They requested more and more information until it was impossible to provide it to them. This is how they operate.
Atlanta Case - Foot injury
7 November 2025
Reply from SafetyWing
Hi Pablo!
We're sorry to hear about your experience. We take feedback seriously.
I tried to look up your case to identify the reasons behind the issues you were facing, but could not find the claim you're referring to. You can reach out to us via chat and online 24/7 to get resolution.
Fair and simple
7 May 2026
Reply from SafetyWing
Hi dmitriy!
Thank you for the kind words. “Fair and simple” is actually one of the best compliments we could receive. Because that’s exactly the experience we aim to create for our members. We truly appreciate you taking the time to share your feedback and trusting us to support you when it mattered 😄
Your friend at SafetyWing ☀️
Price is completely different from what…
Price is completely different from what you displayed in the beginning.
10 May 2026
Reply from SafetyWing
Hi Satoshi!
We’re sorry to hear this caused frustration. The pricing shown on the website does change based on factors like age bracket, selected coverage, and optional add-ons, and these details are displayed during the signup process. It’s possible something may have been missed along the way.
If you’d like, our 24/7 customer care team can always help review the quote with you and explain the pricing in more detail.
Reply from SafetyWing
Hi Steven!
Glad to hear everything has been going smoothly so far! Thanks for being with SafetyWing, and we hope your travels continue to stay hassle-free.
Your friend at SafetyWing ☀️
Easy to use and sign up
Easy to use and sign up. I like paying by the month since we don't know how much we are traveling.
9 May 2026
Reply from SafetyWing
Hi Hassell!
Thanks for sharing this! Flexibility is a big part of what we want to offer, especially for travelers with changing plans. Glad to hear the signup process felt easy and that the monthly payment option works well for your travel style. Appreciate you choosing SafetyWing!
Your friend at SafetyWing ☀️
Pricing used to be competitive, no more...
They used to have really competitive pricing compared to other insurance companies. Now they are one of the most expensive options.
Customer service is good though but not worth the premium prices.
7 May 2026
Unprompted review
Reply from SafetyWing
Hi Thomas!
Thanks for sharing your feedback. We understand pricing changes can be frustrating. Over time, we’ve added and improved several parts of the coverage, including better protection for travel disruptions, expanded trip interruption benefits, wallet theft coverage, enhanced vision coverage, and broader support options during hospitalization. These updates have also impacted the pricing of some plans.
That said, we really appreciate you recognizing the work of our customer support team, and we’ll continue doing our best to provide reliable support and coverage for travelers.
Your friend at SafetyWing ☀️
They don’t pay out on simple ankle…
They don’t pay out on simple ankle injury 130 usa dollars and they find a way not to pay you
Terrible
7 April 2026
Unprompted review
Reply from SafetyWing
Hi Malcolm!
We’re sorry to hear you feel this way. Claims are reviewed based on the policy coverage and exclusions, and while many injuries are covered, some situations may fall outside of coverage depending on the activity or circumstances involved. We always encourage members to review the policy details carefully so there are no surprises during the claims process.
If you disagree with a claims decision, you can also submit an appeal up to two times, and our claims team will take another look at the case.
The best company you can go for
The best company you can go for. 24/7 support with everything you need. Everything is written out in a simple and clear way so you understand what you're actually insured for. Most importantly if you have to do a claim they respond super quick and take care of you. I fully recommend Safety Wing.
30 April 2026
Reply from SafetyWing
Hi Adrian!
Thanks a lot for this awesome feedback! Really glad to hear the support team, simple coverage info, and quick claims process all worked well for you. We know insurance can sometimes feel complicated, so it means a lot that you found everything clear and easy to use. Appreciate the recommendation and thanks for being part of SafetyWing!
Your friend at SafetyWing ☀️
good insurer but they rejected my claim…
good insurer but they rejected my claim becasue the travel doctor couldnt provide a document that met their specs.
10 March 2026
Reply from SafetyWing
Hi Barry!
We’re sorry to hear about your experience. If a claim is denied, members have up to 2 opportunities to submit an appeal, and our claims team can guide you on what additional documents may help support the review.
Document requirements are also highlighted during the claim submission process, and our Customer Care team is always available to clarify what’s needed before submission. We’d recommend reaching back out to the claims team so they can advise on the best next steps for your case.
Your friend at SafetyWing ☀️
Reply from SafetyWing
Hi Ana!
The best support is when you leave the conversation feeling taken care of.
Really appreciate the kind words. We’ll make sure the team sees this. Thank you for the support and trust! ❤️
Your friend at SafetyWing ☀️
The site is not as user friendly
The site is not as user friendly as you would think. This will be my second time using and subscribing for the service but I had to always initiate a chat and speak with a representative to find what you would hope would be something easy to locate on the actual website itself. But it is a little blurb or icon that is not clearly marked because it seems that it may be an option that they do not wish you to fully engage with. If you have a great product all around make it easy to use your website to subscribe.
4 May 2026
Reply from SafetyWing
Hi Tellus!
Thanks for coming back to us for a second trip and for sharing this feedback.
We saw your comments about the pricing page, and we’re glad our Customer Care team could help clarify things. Our website does include an option to select fixed dates, but we definitely appreciate the feedback about making it easier to find and more visible overall. A good product should also feel easy to use.
Your friend at SafetyWing ☀️
Easy to submit claims
Easy to submit claims, the wait response time is not long and gives great coverage
7 May 2026
Reply from SafetyWing
Hi Iarlla!
Good coverage matters. But so does not having to fight your way through the process to actually use it.
Really happy to hear the claims experience felt straightforward, the response times stayed reasonable, and the coverage gave you confidence when you needed it 💫
Your friend at SafetyWing ☀️
Had a little problem during signing up…
Had a little problem during signing up and proceeding to payment. The support team got the problem solved within a matter of a few hours. Smooth process overall and good prices if you’re going somewhere for a few days.
7 May 2026
Reply from SafetyWing
Hi Hassan!
The best kind of support is the kind you don’t have to chase for days 🚀
Glad the signup hiccup was resolved within hours and that the rest of the experience stayed smooth from there. Also happy to hear the pricing made sense for a shorter trip. Travel coverage should feel practical, not complicated.
Your friend at SafetyWing ☀️
Process was easy and quick
Process was easy and quick. Received reimbursement on a claim within a few days of submitting.
3 May 2026
Reply from SafetyWing
Hi David!
Insurance is one of those things you only notice when the process goes wrong.
Really glad your experience was the opposite: Simple submission, quick turnaround, and reimbursement delivered within just a few days. Thanks for sharing this with us 😊
Your friend at SafetyWing ☀️
Reply from SafetyWing
Hi Joel!
Choosing travel insurance shouldn’t feel overwhelming. We’re glad the process felt simple and straightforward, making it easier for you to find the coverage that fits your needs with confidence.
Your friend at SafetyWing ☀️
Recommend 100%
Always helpful and very honest when a refund was needed.
They answered in time and very efficiently.
Recommend 100%
3 May 2026
Reply from SafetyWing
Hi Alejandro!
Trust matters most when money is involved, so we really appreciate your kind words about the refund experience. We’re glad the team could support you quickly, clearly, and efficiently when you needed assistance.
Your friend at SafetyWing ☀️
1) It didn't work for me and 2) I…
1) It didn't work for me and 2) I couldn't transfer it from android to iphone.
3 May 2026
Reply from SafetyWing
Hi there!
We would like to understand the issue you experienced better. You can reach out to our 24/7 Customer Team to get some help!
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