I personally believe better instructions on using the software would help tremendously. Once I figured out the software & how it related to the paperwork it became much easier to use. Frustrating at f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The course was informative. I was disappointed that I had to pay additional money to have the results of the course available in a short time. This is the day of the computer; those results should b... See more
Company replied
straight forward and informative. I would add a section on round abouts as no one seems to educate on the older motorist with the proper approach and behavior.
Company replied
Facts were presented in more than one perspective to show how it is every driver's obligation to observe signs and laws to protect themselves and others from injury and destruction of vehicles and p... See more
Company replied
Company details
Written by the company
SafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
Contact info
225 East Robinson Street, Suite 150, 32801, Orlando, United States
- 1-855-481-5552
- safemotorist.com
4.1
Great
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The instructions are easy to follow I'm…
The instructions are easy to follow I'm not good with technology and I'm able to navigate through your adult driver training course easily
7 July 2026
Reply from SafeMotorist
That means so much to us, Tammy! We design our courses to be accessible to everyone, and hearing that you were able to navigate it easily despite not being a tech person is exactly the feedback we hope for. Thank you for trusting SafeMotorist!
Reply from SafeMotorist
Thank you for taking the time to leave a review, Erick! We're happy to hear the course was easy to use and packed with useful information. Safe travels ahead!
Informative course
The topics were informative, the length of the course was not too long, and you can choose to read the course or listen to it (which was nice).
2 July 2026
Reply from SafeMotorist
Thank you for the detailed feedback, Michael! We're glad the course hit the right balance in length and that the read/listen option worked well for you. Flexibility is important to us — happy to hear it showed! We appreciate you choosing SafeMotorist.
Communication with representative and…
Communication with representative and quick response to my issue
7 July 2026
Reply from SafeMotorist
Thank you for sharing that, Vincent! We're glad our team was able to assist you quickly and effectively. Great customer service is something we take seriously, and it's wonderful to know it made a difference. Thanks for choosing Safe Motorist!
Reply from SafeMotorist
A perfect 10 — we'll take it! Thank you so much, Mehribon. We're thrilled you had a great experience with SafeMotorist. We appreciate you taking the time to share that!
Overall decent material
Overall decent material. Some information was inaccurate or misspelled. Some questions on the final exam were never even taught so I had to look them up on my own.
Received my card in the mail quick though.
15 June 2026
Reply from SafeMotorist
Thank you for the honest feedback, Jameson. We're glad the card arrived quickly! We're sorry to hear about the inaccuracies and the exam questions that weren't covered in the course content — that's not the experience we want, and we apologize for the inconvenience. We'll pass this feedback along to our team.
When I needed help
When I needed help, Customer Service was there for me and very helpful for her time and help.
7 June 2026
Reply from SafeMotorist
Thank you so much, Tamara! We're so glad our customer service team was there when you needed them. We'll be sure to pass along your kind words. Thanks for choosing Safe Motorist — we're here whenever you need us!
Proofreading is needed
Format is fine, but there are mistakes in some of the text. Additional proofreading by a human being is required!
12 June 2026
Reply from SafeMotorist
Thank you for the honest feedback, Edward! We genuinely appreciate you flagging this — we take content accuracy seriously and this is exactly the kind of input that helps us improve. We'll review the course materials carefully. Thank you for taking the time to help us do better!
This safe driving course works.
When I was driving trucks we had to take safe driving courses frequently. Don't ask me why, but in my opinion, some work and others don't.
Safe Motorist is an excellent choice. The program was well thought out and easy to understand. I highly recommend it.
17 June 2026
Reply from SafeMotorist
Thank you for the wonderful review, Arvel! With your background in safe driving courses, your recommendation truly means a lot to us. We designed Safe Motorist to be clear, practical, and impactful — so hearing it delivered is exactly what we aim for. Drive safe out there!
Reply from SafeMotorist
Thank you for sharing your experience, Barbara. We're sorry to hear the system felt difficult to navigate — that's not the experience we want for our customers, and we apologize for the inconvenience. We appreciate the feedback.
i completed the course
i completed the course, got certificate, went to the dmv link and they dont recognize the certificate. still issues 2 weeks later
25 June 2026
Reply from SafeMotorist
Thank you for letting us know, Timothy. We're very sorry to hear about the ongoing issue with the DMV not recognizing your certificate — we understand how frustrating this must be. We have escalated your concern internally and the appropriate team is currently working to resolve this for you.
I like the audio portion included in…
I like the audio portion included in each section. Very easy to navigate the course
15 June 2026
Reply from SafeMotorist
Great to hear, Joseph! The audio option is one of our favorite features — it makes the course so much more accessible, and we're glad you found it helpful. Easy navigation is a priority for us too. Thanks for the kind words!
You said it would reduce points in…
You said it would reduce points in Wisconsin. That's a lie you have to take it in person in Wisconsin. So I wasted 20 some dollars on your defensive driving course.
1 July 2026
Reply from SafeMotorist
Thank you for sharing this, Michael. We're sorry to hear the course didn't meet your expectations regarding point reduction in Wisconsin, and we apologize for any confusion about state-specific eligibility. We understand your frustration and we are sorry for the inconvenience.
awsome
awsome, would give 5 except the verification before final exam i couldn't remember a phone number i had 20 years ago plus another question had to reach out to help line.
3 July 2026
Reply from SafeMotorist
Thank you for the honest feedback, Wyatt! We're so glad the course content earned high marks from you. We hear you on the verification step — having to recall an old phone number is a real hurdle, and we appreciate you reaching out to our help line to work through it. Your feedback helps us improve!
The class was very helpful and…
The class was very helpful and informative.I dont recommend you take the class on a phone,using a PC is much easier,at least it was for me.I picked a lot of driving tips that I perhaps got complacent about.The price was very reasonable.I'm glad I took the class.
3 June 2026
Reply from SafeMotorist
Thank you for the thoughtful review, Michael! We're glad the course was informative and well worth the price. And we love hearing that it helped reinforce important driving habits — that's exactly the goal! Thank you for choosing SafeMotorist.
What a rip off
What a rip off. I spent $13 for the most of elementary courses and I saved $13 on my insurance. Such a scam! I imagine that GIECO and your business is in cahoots to scam folks. Very disappointing.
17 June 2026
Reply from SafeMotorist
Thank you for your feedback, Brian. Please note that the amount of savings on your insurance is ultimately determined by your insurance company directly — we're sorry for the inconvenience and appreciate you sharing your experience.
Informative and Necessary information!
I was given information, some I hadn't really thought about in a while, before the Q/A.
21 June 2026
Reply from SafeMotorist
Thank you for the review, Frankie! It's great to hear the course refreshed some important information for you before the Q&A. We appreciate you taking the time to complete it — stay safe out there!
Very clear and concise information
Very clear and concise information. Helped me to effectively pass my assessment
12 June 2026
Reply from SafeMotorist
Congratulations on passing your assessment, Taneshia! We're so glad the course content was clear and set you up for success. That's what we're here for! Thank you for choosing SafeMotorist.
Reply from SafeMotorist
Thank you for the kind words, Deb! We're glad the instructions were clear and that our service met your expectations. Safe travels!
Good review
It was very interesting reading and it made you think. it was a good review. And had a lot of good tips.
18 June 2026
Reply from SafeMotorist
Thank you so much, Mary! We're glad the course kept you engaged and gave you some helpful tips to take away. That's exactly what a good driver safety course should do. Thanks for choosing SafeMotorist!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.