safeMedicate Reviews 1,570

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the program simple, clear, and easy to follow. Many highlight the well-structured content and the support they felt while learning new and useful information. The product itself is frequently described as a brilliant resource, particularly for learning medication dosage calculations, with users appreciating its ability to provide automatic feedback and help build confidence. However, some people mentioned that the system could be improved by remembering their last position, as they often have to scroll through numerous pages when pausing or stopping videos. Additionally, a few customers suggested that the product could appeal to a wider range of healthcare professionals if it included medications aligned with more specific clinical practices.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting its user-friendly and... See more

Product

People report positive experiences with product. Customers find the product, Safe Medicate, to be a brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Safe Medication program was very simple and easy for me to follow. During this stage, I felt supported and motivated, and I learned new and useful information. Overall, I found the program clear,... See more

Company replied

Rated 5 out of 5 stars

Impressive overall, though it would be even better if it remembered your last position. I often end up scrolling through numerous pages when I need to pause or suddenly stop watching the videos. It's... See more

Company replied

Rated 5 out of 5 stars

I am a lecturer and use this tool across multiple undergraduate programs in adult and mental health nursing. The ability to set up mock assessments that students can get automatic feedback on is... See more

Company replied

Rated 5 out of 5 stars

This is a great resource for students to learn about giving medications, but also to test their knowledge. It is also user friendly, and easy to set up assessments with great support.

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Midwife
  4. Nursing School
  5. Registered General Nurse

Written by the company

There is no room for error with drug calculations. Develop and assess your skills with the world's leading resource for healthcare students and practitioners. Authentic World Ltd is the global market leader in the design and development of virtual authentic drug dosage calculation learning and assessment environments. Its flagship safeMedicate® suite of programs are currently informing the competence development of over half a million users across the globe with over 6.4 million authentic assessments employed to test and assure their dosage calculation competence. This makes it one of the most trusted resources for healthcare practitioners and students wishing to ensure safe and responsible practices in drug dosage calculations and medication administration.

COVID-19 Education Support | FREE ACCESS FOR NHS STAFF

Written by the company

As a healthcare professional led team we are pleased to offer safeMedicate free of cost to NHS colleagues during the COVID-19 pandemic.
Our COVID-19 Education Support module is our contribution to supporting your competence updating in COVID-19 related drug dosage calculations. You may also be interested in our international suite of safeMedicate authentic learning and assessment environments.
CLAIM YOUR FREE ACCESS
The safeMedicate team is pleased to be working with Health Education and Improvement Wales (HEIW) and other NHS organisations across the UK, in offering our translational research, design and development and training and support services as a contribution to supporting you during this unprecedented COVID-19 crisis. If you are a practitioner working in a UK private healthcare organisation then please get in touch with us at covid-19.support@safemedicate.com using your work email address so that we can discuss your requirements.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Stay far away both educators and students

Where do I start? The website has zero responsive design features adapting to different screen resolutions, bad enough already but the website also does not allow scrolling when using drop down menus in order to click all options. Many questions during assessments are also left with massive blank spacing at the bottom to scroll through before continuing to the next question. Design of this nature is something no self respecting buisness should put out in the year 2025 or 2024 when I unfortunatley purchased. The login features are also terrible as you can easily force a sign out in the tab you're using which then causes no progress to be saved and today when attempting to log in on a different device my email and password which I confirmed to be correct would not work. Asking to email a link to reset also did not work with 2 attempts where I made sure to double check the address was correct. This is designed to teach those in the medical industry the importance of not making medication mistakes yet their whole product is made with little care. I wish I had these web developer's jobs where I could intentionally be bad at my job and still have one. Some of this may be excuseable if the content was decent but it is not. The videos have the same poor production with an automated narration which I quickly muted because reading each slide kept me much more sane. Each video can easily be bypassed by only clicking on it and not watching even a second of it, showing how little care is put into anything regarding this product.

28 January 2025
Unprompted review
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Reply from safeMedicate

We’re sorry to hear that your experience didn’t meet expectations. This isn’t the level of service we aim to provide, and we’d really like the opportunity to understand what went wrong and see how we can make things right. Please feel free to contact us directly and a member of the team will be happy to help.

Rated 5 out of 5 stars

Refresh Assessments

Could someone please explain what refresh assessment does please? I cannot find the answer anywhere online. Thank you

12 October 2024
Unprompted review
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Reply from safeMedicate

If you refresh your assessment, it will take you back to question 1 - I hope this helps!

Rated 2 out of 5 stars

Needs improvement saving where you left off in learning

Good, but why doesn’t it save where you left off? Always find myself skimming page after page if I’d have to pause or stop watching the videos unexpectedly. Such a pain. Can’t be writing down where you left off, if sometimes you have to go to attend to something unexpectedly.. and why should you have to note down where you were anyway?

4 October 2024
Unprompted review
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Reply from safeMedicate

Thank you for your feedback but we do already have a feature built in (thats explained in the user guides) to show you what pages you've visited or not

Rated 5 out of 5 stars

I had a great learning time experience…

I had a great learning time experience with the company, had more interest in calculations, because they made it easy for me to understand through their concepts.

25 August 2024
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Reply from safeMedicate

Thank you for taking the time to provide us with your feedback and for your 5* review! We really appreciate it.

Rated 5 out of 5 stars

Good online learning resource.

Good online learning resource.
Safemedicate represents a valuable tool in the ongoing effort to enhance healthcare quality and to reduce medication errors.

10 July 2024
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Reply from safeMedicate

Thank you for taking the time to provide us with your feedback and for your 5* review! We really appreciate it.

Rated 5 out of 5 stars

Safe Medicate is a useful tool for…

Safe Medicate is a useful tool for students studying nursing or Midwifery. It is very educative if only you could pay attention to the instructions, as well as following the examples.Moreso, if you can follow the formula you can not go wrong. Thanks for this opportunity to practice.

7 July 2024
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Reply from safeMedicate

Thank you Omanma for the 5* review - we really appreciate you taking the time to provide us with feedback on your experience using safeMedicate!

Rated 5 out of 5 stars

I found it throughly tested me also as…

I found it throughly tested me also as a teaching tool it's really good.

27 April 2024
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Reply from safeMedicate

Thank you Michelle for the 5* review! We really appreciate you taking the time to provide us with your feedback and it's great to hear you enjoyed using safeMedicate!

Rated 5 out of 5 stars

Safe medicate is not field specific

Safe medicate is not field specific. Why not remove the choices of mental health, child and learning disabilities. Just make it generic, child and adult mixed toger

20 June 2024
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Reply from safeMedicate

Thank you for taking the time to provide us with your feedback. safeMedicate is field specific - the learning modules are more generic (although have field specific areas) however the assessments themselves can be tailored towards Adult, Child, MH, LD and Midwifery/Neonate. Selecting any of these fields will produce an assessment for learners that contain questions that focus only on the chosen field.

Rated 5 out of 5 stars

My experience was great because of the…The structure of the module

My experience was great because of the explanation and the many examples that have been given in preparation of the exams as well as the option to view my mistakes and use them to guide my understand and perfection.

20 March 2024
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Reply from safeMedicate

Thank you Janice for taking the time to provide us with your positive feedback - we really appreciate it!

Rated 3 out of 5 stars

calculations vs drug knowledge

A lot of practice in the calculation of the rates per minute, Drop rates per minute and dose calculations. This was good, however in practice most prescriptions will give you the calculations and the pumps allow input of the ready given rates.
Maybe questions on drugs, drug use, contraindications, drug class should be more.
The diabetic tests where valuable.

31 January 2024
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Reply from safeMedicate

Thank you for taking the time to provide us with your feedback. safeMedicate is a drug dosage calculation platform and a thorough knowledge of these calculations is imperative to safe practice. Medication dosage errors are one of main nursing errors worldwide and although some prescriptions may provide the calculations, this shouldn't be relied upon as errors can be made (as taught in the Bodyweight and Body Surface Area module).

Rated 5 out of 5 stars

SafeMedicate review

Very easy to use. Helpful tutorials, vast amount of practice questions to prepare you for all stages of your degree.

14 June 2024
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Reply from safeMedicate

Thank you Stuart for the 5* review - we really appreciate it!

Rated 5 out of 5 stars

Safe med Access

Having the access to practice quizzes and the simple equations explained to learn from corrections.

13 June 2024
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Reply from safeMedicate

Thank you Fiona for your 5* review and for taking the time to provide us with your feedback!

Rated 4 out of 5 stars

Accessibility

It was easily accessible at any time of day. The website was not overcomplicated which in turn helped decrease the stress of the safe medicate exam alone. Everything was clearly labelled where everything needed to be.

30 May 2024
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Reply from safeMedicate

Thank you Kristina for your positive feedback - we really appreciate it!

Rated 5 out of 5 stars

very important

The training is great and the exercising is great.

12 June 2024
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Reply from safeMedicate

Thank you Hannah for the 5* review! We really appreciate you taking the time to provide us with your feedback!

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