The product Staafmixer Set Original is a disapointing device that has several flaws. It is loud and shaky. The head of the mixer doesn't have a good machine finish, so blending something in their plas... See more
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Onze Crystal melkopschuimer die we begin december hadden gekocht bij Safecourt begaf het na tweeënhalve maand. Het motortje leek doorgebrand. Contact opgenomen met Safecourt, video gemaakt van het pro... See more
Company replied
Met de black friday een super goeie deal op de kop getikt voor de 2 koekenpannen voor de prijs van 1! Helaas had ik een pan met een productiefoutjes, maar de klantenservice wist dit supersnel op... See more
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Great product, company strives to provide safe products free from Teflon and PFAS. I love to support local (Amsterdam) and planet friendly companies. I had a technical issue and emailed them and got d... See more
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Company details
Written by the company
Bij Safecourt Kitchen geloven we dat écht genieten begint met gezonde keuzes. Daarom ontwikkelen we keukenapparaten die niet alleen doen wat ze beloven, maar ook volledig vrij zijn van Teflon, PFAS en microplastic. Wat je dagelijks gebruikt in de keuken, hoort veilig te zijn voor jou, je gezin én je gezondheid. Onze missie is helder: een eerlijke en bewuste keuken toegankelijk maken voor iedereen. We combineren stijlvol design met gebruiksgemak en 100% transparantie over materialen en functies. Als jong, onafhankelijk merk bouwen we elke dag aan een community van mensen die weten wat erin zit en wat er juist níét in hoort te zitten. Want bewust kiezen begint met goede informatie én producten die je kunt vertrouwen.
100% een teflon & PFAS vrij keuken
Written by the company
- Voor 22:00 besteld, morgen in huis!
- Hey jij, wij zijn Cas en Boyd – de oprichters van Safecourt Kitchen. Wat begon als liefde voor koken, groeide uit tot een missie: keukenapparaten ontwerpen die niet alleen functioneel en stijlvol zijn, maar vooral veilig en gezond. Bij Safecourt geloven we dat écht genieten begint met bewuste keuzes. Daarom ontwikkelen we producten die volledig vrij zijn van Teflon, PFAS en microplastic. Geen verborgen schadelijke stoffen, maar transparante technologie die je elke dag met een gerust hart gebruikt. We testen en gebruiken elk product zelf – in onze eigen keukens, met onze eigen recepten. Zo weten we precies wat werkt en wat beter kan. Ieder apparaat dat we maken, is ontworpen met oog voor kwaliteit, gebruiksgemak én esthetiek. Van robuuste RVS-elementen tot slimme functies die koken sneller én leuker maken. En natuurlijk vergeten we het design niet. Onze collectie is strak, tijdloos en past in iedere keuken – van modern tot klassiek.
Vandaag voor 22:00 besteld is morgen in huis
Gratis verzending
30 dagen geld terug garantie + 2 jaar garantie.
Contact info
Tweede helmerstraat 90-H, 1054 CN, Amsterdam, Netherlands
- info@safecourtkitchen.com
- safecourtkitchen.com
4.6
Excellent
8K reviews
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Never again
Product was defect and sent it back
I ordered a second one and got the same issue.
The customer support sounded annoyed that I even called, asked me to write an email just to never reply back.
Beside the facade of an healthy mission, the way the product was packaged, with plastic and polystyrene let me assume that company does not care about the environment, but just use this niche to get some quick bucks.
I also keep receiving their newsletter even when I didn’t sign up for and already unsubscribed once.
Annoying.
3 December 2025
Reply from Safecourtkitchen
Dear Luca,
I'm sorry to hear about your experience with us. I completely understand your frustration.
**About the defective product:**To help you as best as possible, I need a bit more information. Could you please send me the following: - A photo or short video of the defect on the Contactgrill deluxe - A clear explanation of what exactly is wrong with the product
Your Contactgrill deluxe is covered by our 2-year warranty for electrical appliances.
**About your previous order:**I can only find order #35245 from November 30, 2025 in our system. Could you send me the order number of your first order? Then I can look into what happened with the return.
**About the packaging and newsletter:**I will pass on your comments about the packaging and the newsletter. This deserves attention from our team.
A colleague will contact you as soon as possible to resolve everything further.
Good foam and easy to use.
Very happy with my new glass milkfrother. Very easy to use, and easy to clean. Nice foamy milk (5 programmes, including chocolate). And also looks good.
8 December 2025
Unprompted review
Reply from Safecourtkitchen
Dear Marjan,
How wonderful to read that you are so satisfied with the milk frother! Thank you for your positive feedback and the 5 stars. We're happy that it's easy to use and clean, and that you're enjoying the foamy milk. Enjoy your delicious drinks!
Too much waste
The slow juicer does not juice properly, it wasted a large chunk of my fruits. I had to return it
27 November 2025
Reply from Safecourtkitchen
Dear C.A.,
Thank you for your message. I see that your slow juicer did not perform well and wasted too much fruit. That is, of course, unfortunate.
Your return was received at our warehouse on December 3rd. The refund will be processed within 5 working days after receipt. This means you can expect the refund soon.
Additionally, the defect you reported is being assessed by a specialist from our product team. The slow juicer comes with a 2-year warranty for electrical appliances.
Good sales pitch, weak product and service
Good sales pitch and design but this machine broke within the first few weeks of usage. Customer service did offer a replacement but the color I initially bought wasn’t in stock with no clear delivery date. So we decided money back was the best option. Only a few days later I see the color I had is back in stock but now the price is much higher to artificially make up for the black friday promotions (and even more!) After talking to customer service the outcome was literally “you’ll have to buy it the higher price”. Fake and also illegal. I’m a sucker for this type of marketing and was actually looking to buy their pans as well. Unfortunately, or perhaps luckily, I’ve found out this is just a strong marketing, weak product/service company.
—
Update: Since safecourt’s response is full of lies, here’s the truth:
I’ve never place a 2nd order or accepted the offer for an alternative product colour. In simple terms: Nothing has been canceled by me. And yes we’ve exchanged a few emails, but that doesn’t mean you were thinking along i.e. showed real interest in solving this.
Your intent with raising the price extremely before black friday is quite clear to all consumers reading this. I’m sure no explanation needed here.
17 November 2025
Unprompted review
Reply from Safecourtkitchen
Dear Sven,
Thank you for your follow-up message. I have thoroughly reviewed your situation again.
I can confirm that there is indeed only one order (#18701) in our system, and that you received a full refund of €113.96 on November 14th for the defective beige milk frother. There is no record of a second order or a cancelled order.
As Martijn mentioned, your case has been forwarded to management for review. Given the seriousness of your complaint and the specific circumstances (defective product followed by a price change), I understand that you expect a concrete solution. Management will contact you as soon as possible with a final answer.
I completely understand your frustration and appreciate your patience while we look into this for you.
Great service
Item that I received had a little malfunction. They handled quickly and came with a nice solution.
Plus, they have items without PFAS. That is great!!
19 November 2025
Unprompted review
Reply from Safecourtkitchen
Dear Martijn,
Thank you so much for taking the time to share this wonderful feedback! We're really happy to hear you had a great experience with us and that you appreciate our PFAS-free products.
Mooie blender en top communicatie en…
Mooie blender en top communicatie en klachten service!
5 November 2025
Unprompted review
Reply from Safecourtkitchen
Beste Grace,
Wat leuk om te horen dat je zo tevreden bent over de blender en onze service! Bedankt voor je fijne reactie.
Met vriendelijke groet,
Cas
Reply from Safecourtkitchen
Beste Mirjana,
Wat fijn om te horen dat je zo tevreden bent! Goed om te weten dat de kwaliteit, snelle levering en het handige deksel allemaal naar wens zijn.
Groet,
Cas
Really happy with the products
Really happy with the products. Containers are indeed nonspill and milk warmer easy to clean. Gives great foam for my coffee and my kids are drinking their milk with a lot of pleasure again.
19 October 2025
Reply from Safecourtkitchen
Beste M,
Thank you for your lovely review. We’re happy to hear that you’re enjoying the products and that the containers and milk warmer meet your expectations. Great to know your kids are enjoying their milk again! We wish you lots of continued enjoyment.
Kind regards,
Cas
Good customer service
Good customer service. We were kept well informed about when our package was coming. Very professional.
2 October 2025
Reply from Safecourtkitchen
Hi Surena,
Thank you for your kind words. I’m glad to hear you felt well informed and experienced professional service. We appreciate your feedback and hope to assist you again soon.
Met vriendelijke groet,
Cas
Fantastic service
Fantastic service. I ordered glass containers for food storage and unfortunately the smallest container arrived damaged. I contacted CS and they were super quick in solving my issue and offered solution above my expectations. For sure will be ordering there again and I recommend this shop 100%.
8 October 2025
Unprompted review
Reply from Safecourtkitchen
Dear Ewa,
Thank you so much for your kind words and thoughtful feedback. We're very sorry to hear that one of the containers arrived damaged, but we're glad our customer service team could resolve it quickly and to your satisfaction.
It means a lot to us that you would recommend our shop and consider ordering again. We truly appreciate your support and trust.
Warm regards,
Cas
satisfied customer
Fast shipping, the product matches the description, and my first impression after this purchase is very positive. I wish the company continued success.
29 September 2025
Reply from Safecourtkitchen
Hi Liza,
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the fast shipping and that the product meets your expectations. Your positive first impression means a lot to us. We truly appreciate your support and well wishes!
Wishing you all the best,
Cas
Reply from Safecourtkitchen
Dear Gary.
Thank you so much for your kind words! We’re thrilled to hear you love the machine — and even more that you got two! Enjoy your perfect foam and thanks again for choosing Safecourt.
Best,
Cas
excellent customer service
Unfortunately, the product stopped working after 4 months – but such things can happen. The customer service was excellent: very quick and friendly communication, and I received a replacement right away. Thank you!
24 September 2025
Unprompted review
Terrible alarm sounds
Great foam but initially the alarm sounds were way too intrusive and not adjustable. It even didnt stop loudly beeping when picking up the can! However, after complaining I received a new one as it turned out that my product only could reproduce the alarm mode instead of the nirmal operation mode. Super happy with the way they dealt with it. Very friendly communication as well!
12 September 2025
Unprompted review
Reply from Safecourtkitchen
Great to hear that you’re now fully enjoying the product! Sorry again for the inconvenience with the first one, but I’m glad we could solve it quickly and that you’re happy with the way everything was handled. Thanks a lot for your kind words and your review!
Regards,
Cas
smooth support
I had a problem with my juicer and they directly supported in getting it solved. I'm awaiting my new delivery.
5 September 2025
Unprompted review
Smooth garantie experience
After 14 months of usage the upper plate of my grill stopped working. Contacted Safecourt with that issue since the garantie period is 2 years. They asked some photos and videos. After forth-and-back they decided to send a new grill. Really satisfied with kitchenware and service! Recommend
19 August 2025
Unprompted review
We had a broken beak on our juice…
We had a broken beak on our juice holder, so I reached out to their customer service. They got back to me right away and even sent us a brand-new juicer! Super impressed with how quick and helpful they were. On top of that, the product itself is powerful and works great—definitely worth recommending!
10 August 2025
Unprompted review
Very good quality products and Very…
Very good quality products and Very good client service, bought a toaster few months ago and we had a problem with it they send us directly a new one
3 August 2025
Unprompted review
Super service
Super service
Bought a milk opschuimer. Used it daily, was very happy with it, but it broke down. Reached out to SafeCourt by email, got an immediate response and the malfunctioning appliance is being replaced with a new one in 1 day. Very happy with both the quality of the appliance and the service.
1 August 2025
Unprompted review
Super fast delivery
Super fast delivery! The product is great. I’m very happy.
25 July 2025
Unprompted review
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