Sofia y Rafa are very professional and…
Sofia y Rafa are very professional and friendly employees. They were assisting me with all my questions

Reply from Safe Bag - Madrid

Av de la Hispanidad Terminal 4 Barajas, 28042 Madrid, Madrid, ES
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Written by the company
World leader in baggage protection since 1997.
About Us
Safe Bag has been the world leader in Airport luggage protection services since 1997, offering passengers a comprehensive range of professional baggage services designed to ensure safety and peace of mind while traveling.
The protective film we use to wrap luggage is specifically designed to provide the highest level of protection while remaining environmentally responsible, as it is 100% recyclable.
Wrapping & Tracking Service
Our exclusive tracking service is included with every wrap. If your luggage is lost, we guarantee its return within JUST 48 HOURS.
24/7 Customer Care
Our Customer Care team is available 24 hours a day, 7 days a week, in 6 languages, providing full assistance and information regarding your luggage.
In case of delayed delivery, we provide compensation of:
TravelGoods
Safe Bag also offers a wide selection of travel products, including:
We also provide a luggage weighing service.
Safe Bag specialists stay up to date daily on the maximum weight limits of major airlines, ensuring customers receive accurate information about current restrictions. The scales operate 24/7 and are located near our kiosks.
Av de la Hispanidad Terminal 4 Barajas, 28042, Madrid, Madrid, Spain
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sofia y Rafa are very professional and friendly employees. They were assisting me with all my questions

Reply from Safe Bag - Madrid

Reply from Safe Bag - Madrid
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