On a few occasions, I discovered that the fruit and berries packaging I purchased from Saada Store in Hounslow West was considerably underweight and showed visible signs of tampering with the packagi... See more
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Ordered several items including 1kg tin of rasmalai. Instead of the 1kg tin, received a single 500gm pack of 4 pieces. No response to email with photos of short fall. Not nice to be short changed by a... See more
Fresh vegetables with great packaging. On-time delivery as well. A lot of variety for many asian/indian grocery items. Price is more or less same like other asian groceries stores but nice offers make... See more
Whenever I go for shopping at Sadda I always got good quality and fresh vegetables and found all the products I need which is difficult to find in any other area.Thankyou for good customer service 😇
Company details
Contact info
360 Bath Road, TW4 7HT, Hounslow, United Kingdom
- info@sadda.co.uk
- sadda.co.uk
3.5
Average
503 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good service overall
30 March 2023
One of mangoes was rotten.Vegetables…
One of mangoes was rotten.Vegetables were also not fresh.
4 April 2023
Damaged goods delivered and leaking do…
Damaged goods delivered and leaking do not order from this store - Very very Poor customer service
31 March 2023
Very good service and great job 👏
29 March 2023
Really happy with Sadda.
29 March 2023
Very good and prompt service
Very good and prompt service.
I am very happy they started home delivery. We used to go to the shop every month when we were in London. But as we moved to Kent, it gets difficult to buy Indian groceries now. Sadda’s online delivery is a great support.
I like that they contact you for substitutes by text or phone if anything from order is unavailable.
29 March 2023
Unprompted review
Well this is the one of the worst store…
Well this is the one of the worst store I have ever seen. They don’t provide home delivery second time if you miss the first attempt. I spent £8.99 on delivery charges and £8 on bus ticket for collecting my parcel from 52 minutes away from my house. And when I told to customer service on chat they said I’m lying I literally showed all the proofs like bus tickets parcel collecting pass etc. So I must say to call yourself layer better stay away from customer service. And at the last when I got my parcel after so much struggle packing was worst. Some maggi noodles packets were open in parcel. I only can suggest everyone better stay away from this sadda store.
20 March 2023
Unprompted review
alphonso mangoes 12 pcs they charge…
alphonso mangoes 12 pcs they charge 24.99 pounds, where as today i got same alphonso mamngoes from bengali shop in Whitechapel 12 pcs for 19 .5 pounds, well i would not go here anymore.
19 March 2023
Unprompted review
Too reliable and have been shopping online since Covid times and would highly recommend!
Good online shopping for Indian grocery and always happy with their customer service.
9 March 2023
The delivery was quick and perfect
The delivery was quick and perfect, with all the products that was been ordered.
6 March 2023
Packing was bad and couple of items are…
Packing was bad and couple of items are leaked from the package. Overall not so good.
6 March 2023
One of the best online grocery store
Deliveries are always on time, quality products and good customer service.
6 March 2023
Poor parcel delivery
The courier company did not come to our property at all (we can confirm this as we have a ring, video surveillance system installed). They left the parcel in a nearby SPAR shop. It was a little inconvenient for us.
5 March 2023
Great choice and fresh products!
1 March 2023
Everything came well packed and…
Everything came well packed and delivered on time.
The quality of the grocery was exceptional
2 March 2023
Thanks and very helpful
24 February 2023
Unprompted review
DELIVERY NOT RECEIVED Received email 1803 & replied 1816
Received email 1803 & replied 1816. Will also email sadda directly. Have been in all day, my bell has not rung & delivery has not been made. Refund requested.
FURTHER UPDATE. PARCEL ARRIVED 0841 20/2/2023. APPEARS TO BE A COMMUNICATIONS ERROR.
19 February 2023
Unprompted review
Competitive price and professional handling of packing/delivery
Prices are really good and is almost same as buying from store.
There were updates throughout the delivery and also delivered on time.
Good care had been taken in packaging and all the vegetables/fruits were fresh.
We will highly likely continue with them for future orders
15 February 2023
Unprompted review
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