Sacred Spirits Reviews 302

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the gin and vermouth for their taste and suitability for cocktails. Many people also commend the efficient and speedy delivery service, often noting that orders arrive sooner than expected and are well-packaged. The ordering process is frequently described as easy and straightforward. Reviewers also appreciate the personalized and helpful communication from the company, including follow-up suggestions and apologies for any delivery issues. This attention to customer service, coupled with the high-quality products, contributes to a very positive overall experience for consumers.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the great quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the swift and prompt... See more

Order

Clients share positive opinions on order. Customers found the ordering process simple, easy, and efficient,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was introduced to Sacred English Amber vermouth at Dukes, by Alesssandro Palazzi, who created the Vesper martini. I then received a bottle from my brother in law at Christmas. Since then, I have u... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Sacred Gin. Especially their pre-mixed Dry Martini. I keep it in my freezer and a PERFECT ready made Martini is available to me any time of the day or night. Their delivery is... See more

Company replied

Rated 5 out of 5 stars

A family business making great products - products so good in fact that they are used in the celebrated Duke's hotel bar in London. And . . . they are lovely folk. Place an order and they get in to... See more

Company replied

Rated 5 out of 5 stars

The driver at yodel did not manage to deliver initially so I emailed Sacred Gins and they got back to me right away to rearrange delivery. They knew that I had ordered with them before for my brother... See more

Company replied


Company details

  1. Alcohol Manufacturer

Written by the company

Innovative, independent family run distillery in London since 2009. We have an online shop, distillery shop in Highgate, extensive online experiences and produce many award-winning spirits using vacuum distillation, the first in the world to do so!


Contact info

5.0

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 5 out of 5 stars

Always super friendly

Always super friendly, helpful, and knowledgeable!

26 January 2024
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Reply from Sacred Spirits

HI Andrej - always a pleasure! We hope you enjoy your bottle of Foursquare ECS - and thank you so much for taking the time and trouble to place a review on Trustpilot. It is very much appreciated. Best wishes, Ana, Hilary and Ian

Rated 5 out of 5 stars

Don't pass this small distillery by, it's a real gem!

My first online purchase from Sacred Spirits which was a birthday gift of a bottle of the Sacred Negroni for a friend and it certainly won't be my last! Fast delivery to the recipient who was thrilled to receive it - also, excellent communication from co owner Hilary. Am looking forward to calling into the actual shop next time I'm in Highgate!

8 January 2024
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Reply from Sacred Spirits

Dear Christine, once again, thank you so much for leaving such a lovely review on Trustpilot. I really enjoyed our brief correspondence and am looking forward to meeting you when you next come to Highgate. Best wishes, Hilary

Rated 5 out of 5 stars
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Reply from Sacred Spirits

Thank you so much for taking the time and trouble to post a review, Peter. It is always a pleasure to hear from you - and here's to a great 2024 to you and all the family. Best wishes, Hilary

Rated 5 out of 5 stars

Ordering was very simple and…

Ordering was very simple and straightforward and delivery prompt to a distant part of the U.K.

11 December 2023
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Reply from Sacred Spirits

Dear Mr Atkey, I'm so pleased that you found our ordering and delivery process to be so convenient - we try very hard to offer the best possible customer care that we can. Thank you so much for your customer reviews, we really appreciate them - and here's wishing you a very Merry Christmas and a Happy New Year! Best wishes, Hilary

Rated 5 out of 5 stars

Excellent products!

Very good customer service and we love the high quality products!

1 December 2023
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Reply from Sacred Spirits

Dear Nicole

Thank you so much for taking the time and trouble to write a review - we really appreciate it! Wishing you and your family a very Merry Christmas and a happy and healthy 2024. Best wishes, Hilary

Rated 5 out of 5 stars

Good price and received on time

Good price and received on time. It’s a great gin and my husband’s favourite!!

7 December 2023
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Reply from Sacred Spirits

Dear Fiona - we are delighted that Sacred is your husband's favourite gin! Thank you so much for taking the time to post of Trustpilot - and if we are not in touch before, I hope you both have a very Merry Christmas and a happy 2024. Best wishes, Hilary

Rated 5 out of 5 stars

We came back as the bottle was empty

So pleased to have another excuse to buy a bottle of Organic Sacred Gin - the previous bottle ran out! Same great service - thank you and well done

28 November 2023
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Reply from Sacred Spirits

Gary! Thank you so much! And if we are not in touch before, have a wonderful Christmas and happy and healthy 2024! Best wishes

Hilary

Rated 5 out of 5 stars

Simply the best

Quite simply, Sacred is a top-class dry gin. (The cardamom infused gin is great too)

4 December 2023
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Reply from Sacred Spirits

Dear Maryon - thank you so much for taking the time and trouble to leave a review. It really is much appreciated. I think you should also try The Old Tom GIn - I have an inkling you would like it! Best wishes, Hilary

Rated 5 out of 5 stars
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Reply from Sacred Spirits

Dear Aidan - thank you so much for taking the time and trouble to leave a review. It was lovely to meet you and I'm so pleased you are enjoying the whisky! Wishing you a very merry Christmas and all the best for 2024, Hilary and all at Sacred

Rated 5 out of 5 stars
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Reply from Sacred Spirits

Once again, thank you so much Mark, for helping us to spread the Sacred work, so to speak! We are very lucky to have such loyal customers. Best wishes, Hilary

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Needed the delivery by a certain date and Hilary went out of her way to make it happen.

Thank you

22 November 2023
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Reply from Sacred Spirits

It was an absolute pleasure, Andy! Thank you so much for your order and for taking the time and trouble to post a review on Trustpilot. I'm assuming that both your father and bottles have arrived safely and that you are now sipping Martinis in the sunshine! Enjoy - it's very cold here! If we are not in touch again before, have a great Christmas. Best wishes, Hilary

Rated 5 out of 5 stars
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Reply from Sacred Spirits

Hi Henna - thank you so much for taking the time and trouble to post a review on Trustpilot - it is very much appreciated. I do hope your friend enjoys her bottles of Sacred Old Tom and Sacred Christmas Pudding GIn - both spirits are very versatile and she can find some great serves on our website. In the meantime, have a great weekend! Best wishes, Hilary

Rated 5 out of 5 stars

Great service

Great service, great products and fast delivery

1 November 2023
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Reply from Sacred Spirits

Hi Rob - great to hear from you and thank you so much for taking the time and trouble to post a review on Trustpilot. Enjoy your Old Tom Gin - and the rest of your weekend! Best wishes, Hilary

Rated 5 out of 5 stars

I ordered on line

I ordered on line, the delivery was really fast and the packaging excellent

11 October 2023
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Reply from Sacred Spirits

Dear Joan - thank you for another lovely review! We have worked hard to find the right packaging - sustainable yet attractive - so it's very gratifying to have this acknowledged. Best wishes, Hilary

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