bought biker boots back in December, arrived in week from the Netherland to France, great quality, durable. Been wearing them regularly for 3 months now and the leather is only starting to crease, the... See more
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Got my package within three days. Super fast delivery! And my shoes are gorgeous 🫠 overall great service!
Great post sale service in the shop. Following a previous negative experience, the misunderstanding on the price has been very professionally clarified and we have received additional and unexpected s... See more
TERRIBLE SERVICE! I have ordered a pair of boots last month, but haven’t received any confirmation of email or anything but of course I have been charged. Since then I try to reach customer servic... See more
Company details
Written by the company
Van (enkel)laarzen tot veterschoenen, bontlaarzen, high heels, cut out boots, bikerboots, you name it! Op sacha.nl vind je altijd een passende schoen. Maak je outfit compleet met fashionable accessoires en een tas en jij bent verzekerd van een stijlvolle look. Goed om te weten is dat alle bestellingen vanaf €49,95 gratis worden bezorgd!
Contact info
Magistratenlaan 40-42, 5223 MD, ‘s-Hertogenbosch, Netherlands
- 085-9028187
- klantenservice@sacha.nl
- sacha.nl
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Worst customer service ever
Worst customer service ever! I registered at their website in order to receive a discount on my order but it came very late (only after I already placed the order). Therefore, I called their customer service and asked if I can still receive the discount so I don't have to cancel and re-order the items (saves both parties admin work). After 30 mins in the queue the lady was rude and eventually even canceled my order (after I said specifically that I don't want it to be canceled!!!) and then just hung up the next second when she noticed she messed up. Now they don't even have one of the items that I wanted to order (which I would have received if the support didn't cancel my order after I specifically asked them not to). No apology whatsoever.
Very nice shoes for a nice price 👌
Very nice shoes for a nice price 👌
Shoes are very comfortable and stylish
Terrible company
Terrible company. I bought a pair of shoes through Zalando.nl. The first delivery wasn't successful because the Sacha operators didn't register my address correctly.
They advised to place a new order that got returned to them again because they did't correct the address.
Unbelieveble.
Worst cutomer service ever.
do not buy here
do not buy here. I bought two shoes about a month ago. One of them opened on the side an hour of usage (just a little to be fair). But the worst is that the sole has just completely detached form the shoe. The other pair i have barely used, but the sole (like the white part) broke a little on the side. Also they are not that comfortable, and the sole is really hard... At least i bought them in a discount. Paying full proce for this shoes is a waste of money
very good and quick service
My shoes arrived on time and I am very…
My shoes arrived on time and I am very satisfied
Just what i wanted it!!
Just what i wanted it!!! Fit perfect, they are comfortable, i work on retail, so i needed shoes that would be comfortable to work and look good, it takes a while to get used to them for long hours because of the leather, but once they are adapted to my feet it's great!! Love them.
Very good shop
Very bad service!
Quick and excellent service
Nice price!👍🏻
I love Sacha Shoes
I love Sacha Shoes, however I do wish they’d deliver to the U.K. - I used to regularly travel to Bruges and Brussels but since the combined problems of Brexit & Covid I haven’t been able to get to Belgium for almost 2 years and I’m looking on with envy at the recent collections.
The shoes/boots I have in my wardrobe from Sacha’s are well made, stylish & comfortable as well as being reasonably priced. The service in their stores is always helpful too.
Please start delivering to the U.K. …
One of the best shoe store in…
One of the best shoe store in Amsterdam.The selection is large and varied with every different type, style and brand of shoes you could want. The prices are very reasonable with good customer service. I highly recommend it.
Top service!
Excellent quality
Excellent quality, good price & service. Never disappointed by Sacha!
supersnelle levering en superhappy met…
supersnelle levering en superhappy met mijn flashy sneakers!!
Very chic and comfortable shoes
After 2 failed attempts to buy these shoes, finally, a pair on my size, was available. They look great and are very comfortable.
I bought a pair of brown leather shoes
I bought a pair of brown leather shoes, really nice and comfortable. If there is not your size in the shop, you can order it and in few days you can receive it at home ;)
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