SabersPro Reviews 1,448

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive appearance, often exceeding expectations. Many people highlight the excellent customer service, describing it as responsive, helpful, and making them feel valued. The delivery service is frequently mentioned as timely and efficient, with products arriving well-packaged and often sooner than anticipated. The overall user experience, from ordering to enjoying the product, is described as smooth and satisfying. However, some customers also noted issues with delivery delays and, in a few instances, received products that were faulty or stopped working shortly after arrival. A small number of people also experienced difficulties with customer service becoming unresponsive when trying to resolve these issues, and some found the product instructions unclear or the controls difficult to master.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, durability, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing blades,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the products easy to handle,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son was elated when he got his Anakin and duelist sabers for Christmas. The sabers are high quality and SabersPro stands behind their products. We had an issue with one of the sabers, but custom... See more

Company replied

Rated 5 out of 5 stars

Just ordered a Luke ev6...this company has superior customer service.I dealt with another company and their customer service was non-existent even though they provided contact info....I e mailed 17 ti... See more

Company replied

Rated 5 out of 5 stars

Purchased this lightsaber as a gift for my boyfriend for May 4th, and he has been OBSESSED! He absolutely loves it. The lights, sounds, interactive qualities, and paired app have all been fantastic! W... See more

Company replied

Rated 5 out of 5 stars

We ordered three sabers using one of their deals. The sabers are very high quality and cool, they are way beyond the level of a toy, and also seem durable. We are very happy with our purchase and woul... See more

Company replied


Company details

  1. Hobby Store

Written by the company

SabersPro is a leading lightsaber company trusted by more than 70,000 customers worldwide. We have one of the biggest and most unique saber collections featuring sabers for different budgets and purposes. You can find plenty of choices whether you are looking for a dueling, cosplay, replica or custom lightsaber. Our lightsabers feature multiple colors, so you can choose your allegiance at the press of a button. Not only all the sabers can change blade colors, but they also come packed with motion sensitive sound and blade effects. Combined with intricate and detailed hilt designs our sabers make for some of the most realistic experiences possible on the market. We aim to make the lightsaber buying experience the best one around. We start by implementing the most secure online checkout process available to us. We never store your full payment credentials in our database. Next we provide absolutely free shipping on all orders. In addition to that we also provide great return policy and warranty. Rest assured you can shop with a peace of mind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love my new lightsaber

Love my new lightsaber! Arrived in a timely manner. Packaging was excellent. Looks great, feels great. Has weight to it. Beautiful design. Looks awesome. Functions work well and sounds are very good. Very happy with it! Highly recommend!!

22 April 2026
SabersPro logo

Reply from SabersPro

Thank you so much for the amazing feedback! We’re thrilled to hear how happy you are with your new lightsaber.

It’s awesome to know you enjoyed the design, weight, sound quality, packaging, and overall experience. We put a lot of care into making the sabers feel as immersive and high quality as possible, so hearing this truly means a lot to us.

We really appreciate the recommendation and your support. Enjoy your saber, and may it bring you many epic moments ahead!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

My sabers came on time

My sabers came on time . The quality is outstanding.,they are balanced well and fire up bright . The sound is excellent. Now I have to find rebels to saber duel.

28 April 2026
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Reply from SabersPro

Thank you so much for the awesome feedback! We’re really happy to hear your sabers arrived on time and that you’re enjoying the quality, balance, brightness, and sound effects.

Sounds like you’re fully ready for some epic saber duels now. Hopefully those rebels know what’s coming for them!

We truly appreciate your support and hope your sabers bring you a lot of fun and unforgettable moments.

Best regards,
SabersPro Team

Rated 2 out of 5 stars

Still waiting on 2 sabers that I…

Still waiting on 2 sabers that I ordered so I can't say it was a good experience ordering from you. I have 3 out of the 5 and I like the ones I do have.

21 April 2026
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Reply from SabersPro

Sorry for the inconvenience. I just sent a message to our shipping team and they will sort this out ASAP. Thank you for brining this to our attention.

Rated 5 out of 5 stars

A great saber for the price

A great saber for the price! Love the feel of the saber,the weight and heft make it feel like the real thing.

28 April 2026
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Reply from SabersPro

Thank you so much for the awesome feedback! We’re really happy to hear that you’re enjoying the feel and balance of the saber.

A lot of care goes into making the sabers feel immersive and solid in-hand, so it’s great to know the weight and heft gave you that realistic experience. That’s exactly what we aim for.

We truly appreciate your support and hope you continue enjoying your saber for a long time to come.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

The dark sword

Well made, heavy, great effects.

21 April 2026
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Reply from SabersPro

Thank you for the great feedback! We’re really happy to hear that you’re enjoying the build quality, weight, and effects of the saber.

Creating a saber that feels solid and immersive is something we put a lot of focus into, so it’s awesome to know it delivered that experience for you.

We truly appreciate your support and hope you continue enjoying your saber.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

May the 4th gift

Purchased this lightsaber as a gift for my boyfriend for May 4th, and he has been OBSESSED! He absolutely loves it. The lights, sounds, interactive qualities, and paired app have all been fantastic! Would highly recommend!

28 April 2026
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Reply from SabersPro

Thank you so much for the wonderful feedback! We’re incredibly happy to hear that your boyfriend has been loving the lightsaber and enjoying all the features, especially the sounds, effects, and app integration.

It’s always awesome to hear that one of our sabers became such a great gift experience, especially for May 4th. You definitely picked an amazing present!

We truly appreciate your support and recommendation. Happy to help if you ever need anything else in the future.

Best regards,
SabersPro Team

Rated 3 out of 5 stars

Never Received Promo Item

UPDATE: service did finally respond. They agreed to honor their promise and it has been quiet since then. In the meantime, my order did arrive and one of the three sabers was faulty out of the box. The sound does not work and the blade intermittently glitches. Suspect an issue with the board in the hilt. Sent a video to service to document and still waiting on a response. Dropped 5 Benjamin’s and received 2.5 sabers out of the promised 4. Overall, this order has been a total failure. I cannot recommend this company.

ORIGINAL: Ordered as part of promotion during May 4th deals. Promo was for free saber if spending more than $250. Never got the free saber included in my order and customer service has ghosted me since. Reviews here seem split for those who order and receive what they paid for vs getting less than what was promised. Your order can be great or the experience can be epic fail. if you are a betting person, flip the coin and good luck.

2 May 2026
Unprompted review
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Reply from SabersPro

We’re showing that our team has already responded to your email and confirmed that we would honor the free saber promotion included with your order.

There was unfortunately a delay in correspondence due to the high volume of messages during the May 4th event, and we sincerely apologize for the inconvenience and frustration this caused.

We appreciate your patience and understanding while we worked through the backlog, and we’re committed to making sure you receive what was promised.

Best regards,
SabersPro Team

Rated 4 out of 5 stars

Individually nice but together not so much

Lightsabars are very nice but the connector for the shadow lord sabars is terrible it doesnt hold well at all when put together but simply on their own they are very nice

20 April 2026
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Reply from SabersPro

Thank you for your feedback and support. We’re really glad to hear you’re enjoying the lightsabers overall.

We also appreciate you sharing your experience with the connector on the Shadow Lord sabers. Feedback like this helps us continue improving our products and customer experience.

Thanks again for your support, and happy to help if you have any other questions or concerns.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Very Pleased

Gave two sabers as gifts and it was a real payoff seeing their faces when they hit the ignite buttons for the first time. Thank you SabersPro!

22 April 2026
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Reply from SabersPro

Thank you so much for the kind words and support!

Hearing that reaction when they ignited the sabers for the first time is exactly the kind of experience we love being part of. Moments like that make it all worthwhile, and we’re really happy the gifts were such a success.

We truly appreciate you choosing SabersPro and hope the sabers continue bringing a lot of fun and great memories.

Happy to help if you ever need anything else.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

All Good

Both items were as ordered and as good, or better than expected, The deliveries were both done in a timely manner, and the communication throughout the process was good.

23 April 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Great product even better customer…

Great product even better customer service! Only company I’ll be buying my sabers from!

23 April 2026
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Reply from SabersPro

Thank you for being our customer and leaving us a wonderful 5-star review.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

I surprised my husband with a Revan…

I surprised my husband with a Revan lightsaber and he absolutely geeked out, this was the perfect gift for him. It’s very sturdy and high quality, there are so many colors and options, sounds are crisp. Ordering was a breeze and delivery was quick.

16 April 2026
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Reply from SabersPro

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

The many functions / options along with…

The many functions / options along with the sturdy feel are great.
I do however wish they came with clear extensive instructions for ease of using all the functions comes with. My wife lives them both!!

16 April 2026
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Reply from SabersPro

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Best regards,
SabersPro Team

Rated 1 out of 5 stars

Never received it

Never received it
But your service was amazing immediately responded to my daughters email and are sending another one

22 April 2026
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Reply from SabersPro

We’re very sorry again for the inconvenience caused by the original package not arriving, but we’re glad our team was able to respond quickly and arrange a replacement for your daughter.

We really appreciate your patience and support, and we hope the new shipment arrives safely very soon.

Best regards,
SabersPro Team

Rated 5 out of 5 stars
SabersPro logo

Reply from SabersPro

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Best regards,
SabersPro Team

Rated 4 out of 5 stars

quick shipping

quick shipping, but my lightsaber kept getting stuck at the connector.

21 April 2026
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Reply from SabersPro

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Highly recommended lightsaber company

They helped us figure out what our problem was and didn’t hesitate to send us a new product core. Thank you Sabers Pro for helping us with our Lightsabers! May the force be with yall!

4 May 2026
Unprompted review
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Reply from SabersPro

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

I got the shadow bundle with a free…

I got the shadow bundle with a free hunter saber and I've never been happier in my life. The sabers are so much more than I imagined. They're perfect in every way

14 April 2026
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Reply from SabersPro

Thank you for the 5-star review! We’re here to serve you anytime.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Correspondence was slow at times but they took care of me

They take care of there customers but sometimes correspondence and resolution is slow. But overall I'm happy with my purchase and there customers service. Please speed up correspondence.

14 April 2026
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Reply from SabersPro

We really appreciate you sharing your review of our service. Thank you!

Best regards,
SabersPro Team

Rated 4 out of 5 stars

Great product for a great price

I got the saber really quick. It works great I don’t like how easy it is to change the “font”. I get the idea of it, but I bought Obi wans lightsaber not Darth Vaders. It’s awesome that you can change it just make it harder to do so. Also the controls are really complicated. Im sure when I get used to it, it will get better. Great product though!!

14 April 2026
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Reply from SabersPro

We’re grateful that you took the time to leave us a review. Thanks a lot!

Best regards,
SabersPro Team

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