I have done many transactions w Saatchi over the years. They have all been seamless and flawless. This one (+ a purchase of a companion piece) was a bit more nuanced. There were issues, includin... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I purchased a painting through Saatchi Art and overall I'm happy with the purchase. The packaging was amazing — the artist secured it really well, so it arrived in perfect condition. It took about... See more
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I received the painting I bought within a few days. It was well packed in a crate. There were no extra custom charges; I paid the discounted purchase price only. I have only had positive experienc... See more
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We have worked with Saatchi Art for 3 months now..from May 2026 - Aug 2026. We have been buying original paintings from the US and abroad. We looked into other online art sites, but we landed on S... See more
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Company details
- Art Gallery
- Art Supply Store
- Decoration and Interior Design Store
- Furniture Store
- Interior Designer
- Online Marketplace
About Saatchi Art
Written by the company
At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.
Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.
14-Day Money Back Guarantee
Saatchi Art is committed to ensuring the 100% satisfaction of our art collectors
Once you’ve received an original artwork, you have fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork provided that it is returned to the artist in its original condition and packaging.
Contact info
United States
- 888-908-3886
- support@saatchiart.com
- saatchiart.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Great service and quick delivery
22 May 2026
Reply from Saatchi Art
We’re so glad to hear you had a great experience and that your order arrived quickly. We appreciate your support of our artist community and hope you enjoy your artwork for years to come!
Up until today
Up until today, we had our offer accepted by the artist. Saatchi confirmed it. We were happy and excited for a week +. Today we received an email saying the artist had decided not to honor the sale. So disappointing, not to mention unprofessional.
29 May 2026
Reply from Saatchi Art
Thank you for taking the time to share your feedback. Based on the order details associated with this review, we can confirm that the artwork was successfully delivered on May 29th.
If there has been any confusion, please feel free to reach out to our team directly with your order number so we can review this further and ensure everything is fully resolved.
Excellent artwork delivered in a safe…
Excellent artwork delivered in a safe and secure way with customer care and service at the centre of all activity.
29 May 2026
Reply from Saatchi Art
We’re so glad to hear that your artwork arrived safely and that you had a positive experience with our team.
If you’re open to it, we’d love to see the piece in its new home, feel free to share any installation photos with us at social@saatchiart.com.
We appreciate your support and hope you enjoy your artwork for years to come!
Bought a beautiful artwork...
I bought a great artwork and it was easy and all worked. Top marks, 5*****
27 May 2026
Reply from Saatchi Art
Thank you for the review! We’re delighted to hear that everything went smoothly and that you’re happy with your artwork.
If you’re open to it, we’d love to see how it looks in your space, feel free to share any installation photos with us at social@saatchiart.com.
Thanks again and enjoy your new artwork!
A+ : Every Step of Process
I really thought the entire process from selecting art online through the app, to negotiating with the artist, to the sale, to finally the delivery was absolutely fantastic. We have ordered a few times this way and always experienced the very best. The quality of the art was fantastic. A+ all around.
12 May 2026
Reply from Saatchi Art
We’re thrilled to hear that you’ve had such a positive experience across every step, from discovering artwork to working with the artist and receiving your piece. It means a lot to know that both the quality of the artwork and the overall process have met your expectations time and again. We truly appreciate your continued support and look forward to helping you find more pieces you love in the future.
If you’re ever open to it, we’d love to see your artwork installed. Feel free to share photos with us at social@saatchiart.com
Thank you again!
Incredible work by Kingsley Nwangborogwu and a seamless buying experience.
I recently purchased a piece from Saatchi Art and had a great experience. They have a strong selection of talented artists, and I was able to find something that really stood out to me. The entire process was smooth and professional from start to finish. Delivery was fast, and the artwork arrived in excellent condition, exactly as expected. I’m currently having the piece professionally framed in Philadelphia, which says a lot about how much I value it. Overall, a great platform if you’re looking for quality, unique art and a reliable buying experience. I’ll definitely be coming back.
21 May 2026
Reply from Saatchi Art
Thank you for your review. We’re so glad to hear you had a smooth experience from start to finish and found a piece that truly stood out to you.
If you’re open to it, we’d love to see how the piece looks once it’s framed and installed. Feel free to share any photos with us at social@saatchiart.com
We hope it brings you joy for years to come. Thank you again!
Wonderful artist
Wonderful artist. Very pleased with my purchase. Great wrapping on fast shipping!
19 May 2026
Reply from Saatchi Art
We’re so glad to hear you’re pleased with your purchase and that everything arrived quickly and well packaged!
If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com.
Thank you for supporting our artist community!
Reply from Saatchi Art
Thank you for your review. We’re so glad to hear the process was easy and efficient!
If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com
The art was beautiful and the shipping…
The art was beautiful and the shipping was quick! I was unable to sign for the package and the Saatchi Art time reached out to see if they could assist in anyway to make sure I get the artwork. The quality of the art is more than I expected!
19 May 2026
Reply from Saatchi Art
We’re so glad to hear you’re happy with the artwork and that it exceeded your expectations. It’s also great to know our team was able to step in and assist with delivery, we always want to make sure your experience is as smooth as possible from start to finish.
If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com
Thank you for sharing and supporting our artist community!
It turned out perfect!
I was satisfied with all communication regarding true color and shipping. My main concern was that the online image would not reflect true color and it was spot on. I am very pleased and loved the personal touch of a thank you note from the artists (sisters). Thank you.
21 May 2026
Reply from Saatchi Art
Thank you for your review. We’re so glad to hear the artwork met your expectations in terms of color and that communication around shipping was helpful. It’s especially nice to know the artists’ personal note made the experience even more meaningful.
If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com
Thank you again!
beautiful painting
beautiful painting - as pictured. easy process-everything proceeded as promised. great exhibition of paintings. talented artists. love that i can make an offer w/ response back within 3 days.
14 May 2026
Reply from Saatchi Art
We’re so glad to hear that everything met your expectations and that you found the process smooth and reliable. If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com.
Thank you for supporting our artist community!
The Saatchi team was fantastic
The Saatchi team was fantastic. Got me quick answers to my questions, provided a seamless shopping experience, and the artwork was better than expected. Their curators know what they are doing and you can be sure to get a high quality product. I highly recommend Saatchi!
20 May 2026
Reply from Saatchi Art
Thank you for your review. We’re so glad to hear that you had a smooth experience and that the artwork exceeded your expectations! It’s also great to know our team were able to support you along the way.
If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com
most of all.....i am grateful that i am…
most of all.....i am grateful that i am able to purchase an awesome portrait as this. i was drawn to the neutrality of the peice. black and white goes with everything. Thank you to Mr. Janos for pursuing your career and creating this fine artwork treasure. Have a happy life to all of you......................very cool...........j k
18 May 2026
Reply from Saatchi Art
Thank you for sharing! We’re so happy to hear how much the portrait resonates with you!
If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com.
Thank you for supporting our artist community!
Reply from Saatchi Art
We're so glad to hear you had a good experience! Thank you for sharing and supporting our artist community.
Reply from Saatchi Art
Thank you for your feedback, and we’re very sorry to hear that your artwork arrived with scratches on the frame, that’s certainly not the experience we want for our collectors. A member of our team will reach out to assist.
We appreciate the opportunity to resolve this for you.
Reply from Saatchi Art
Thank you for sharing your experience! We’re so glad to hear the artwork arrived as described, well packaged, and in a timely manner.
If you’re open to it, we’d love to see installation photos, feel free to share them with us at social@saatchiart.com.
We appreciate your support of our artist community, enjoy your new artwork!
Painting i ordered is just as pictured! Love it. Being framed as we speak.
Great selection. Fair pricing fast delivery and art packaged really well.
8 May 2026
Reply from Saatchi Art
Thank you for your review, we’re so glad to hear you enjoyed the selection and had a smooth delivery experience. It’s great to know the artwork arrived safely and well packaged.
If you’re open to it, we’d love to see installation photos—feel free to share them with us at social@saatchiart.com
We appreciate your support of our artist community and hope your new painting brings you joy for years to come!
The artist left a personal note about…
The artist left a personal note about the artwork and the painting was packaged and shipped seamlessly. The painting is beautiful and I highly recommend purchasing from here.
16 May 2026
Reply from Saatchi Art
We’re delighted to hear that you had a great experience. It’s wonderful to know the artwork arrived safely and that the personal note from the artist made it even more special.
We truly appreciate your recommendation and your support of our artist community. We hope your new piece brings you joy for years to come. If you’re open to it, we’d love to see installation photos, feel free to share them with us at social@saatchiart.com
Reply from Saatchi Art
We’re so glad to hear you had a smooth experience and that you’re enjoying the artwork.
If you’re open to it, we’d love to see installation photos, feel free to send them to social@saatchiart.com
Thank you for the review and supporting our artist community!
Very satisfied.
Art is fantastic. The work is well represented in photos. Communication from Saatchi Art was prompt and clear. I only wish I received my art a little sooner because it is beautiful.
6 May 2026
Reply from Saatchi Art
Thank you for your thoughtful review. We’re so glad to hear the artwork met your expectations and that communication was clear throughout.
We’re sorry the delivery took a bit longer than expected, and we truly appreciate your patience. It means a lot to know the piece was worth the wait.
If you’re open to it, we’d love to see installation photos, feel free to send them to social@saatchiart.com
Thank you again!
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