Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
very easy to get a quote and do a booking. to receive a discount is always welcome
1. Correspondence and feedback on my booking was almost immediate 2. Follow up and reminders to confirm my booking 3. Transparency and a detailed description of my booking made so I know what I ca... See more
Company replied
Excellent service. As soon as our dates opened up I was sent a quote and was able to confirm our booking. Cannot thank Stefani enough
Company replied
Company details
Written by the company
It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses
Contact info
P.O. Box 2523, Clareinch, 7740, Cape Town, South Africa
- +27 (0)21 797-1134
- bookings@sa-venues.com
- sa-venues.com
4.6
Excellent
349 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My initial quote was wrong
My initial quote was wrong, having 2 chalets on where I requested for one. The response and rectification on my reply to the fault was swift.
The price I had to pay was R500.00 more than advertised. Got not response when I queried it.
3 December 2023
Reply from SA-Venues.com
Hi, thank you for your review. Apologies that the rate was not 100%, we are aware they need updating and have requested the updated rates sheets from SanParks.
Reply from SA-Venues.com
Thank you for your review Francois, we look forward to assisting you with your future bookings.
Excellent friendly service from the…
Excellent friendly service from the time we arrived until we sadly have to go. Excellent quality food and very good quality accommodation. Will definitely go back soon.
24 November 2023
Reply from SA-Venues.com
We are glad to hear you had a pleasant stay.
Reply from SA-Venues.com
Thank you Wilma, happy to hear :)
Communication // Information Required
Been writing and having questions since I confirmed the quote yesterday but no feedback forthcoming.
I chose to proceed with the booking in good faith in the interim as I am also appreciative of the fact that it is high season and options are limited.
8 November 2023
Reply from SA-Venues.com
Hi, thank you for your feedback. The message is with the establishment, sorry they have not yet answered you. We will call them for you to get your questions answered.
Great experience from SA-Venue if they…
Great experience from SA-Venue if they can get the venues to maybe update their fotos once a year would be great. We booked before we’re the pictures are very old. Some place we booked pool was covered up 10 years ago but still shows on website. With regular updates pictures the site would be 120%
8 November 2023
Reply from SA-Venues.com
Thank you for your review. We rely on establishments to send us updated info regarding their facilities and do ask that establishments send updated images when they have them, sadly not all do. Thank you for your feedback. I will take a look at the establishment in questions and requested updated details.
Reply from SA-Venues.com
Thank you for your kind review. We look forward to assisting you again :)
Reply from SA-Venues.com
Thanks Alex, happy to hear :)
The site was very user friendly
The site was very user friendly. It was quick and easy to make my booking and my confirmation email came through immediately - Thank you
6 November 2023
Reply from SA-Venues.com
Thank you Carol. We look forward to assisting with future bookings.
Because of the hidden cost of 1500 that…
Because of the hidden cost of 1500 that was not stated prior to the booking , immediately after i have paid boom there is 1500 needs to be paid.....i find it very disturbing coz this cost suppose to be stated whilst you do quote so that you are not caught by surprise.its even worse to say i cannot be checked in if i haven't pay this ....now the question is what if i did not have ....?
My....suggestion kindly state all your fees whilst a person is doing a quote.....
Thankyou
3 November 2023
Reply from SA-Venues.com
Hi, thank you for your review and for informing us so we can add this to their advert. We have addressed this with the establishment.
Excellent service! User-friendly site and prompt confirmation.
Very efficient, user friendly and prompt service!
4 November 2023
Reply from SA-Venues.com
Great to hear Sharon, thank you :)
Sources are too much on your food…
Sources are too much on your food especially on beef
8 October 2023
Reply from SA-Venues.com
Thanks for your review, we will pass your comments to the establishment.
Excellent confirmation of booking turn…
Excellent confirmation of booking turn around time
5 October 2023
Reply from SA-Venues.com
Thank you, we look forward to assisting you with your future bookings :)
Reply from SA-Venues.com
Thanks for your review Julie :)
It was handled very well and your…
It was handled very well and your responses to my e-mail was prompt.. very efficient
Thank u I will be using your website in the future..
2 October 2023
Reply from SA-Venues.com
Thank you so much, we look forward to assisting with your future booking.
SA-V response to inquires is clear and…
SA-V response to inquires is clear and their response is quickly. User friendly web site. Secure payment options is good.
4 October 2023
Reply from SA-Venues.com
Thank you Joshua :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.