Ryder & Dutton Mortgage Advice Bureau Reviews 

478
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making complex processes feel straightforward. The service provided is often described as smooth, efficient, and stress-free, with many appreciating the clear guidance and support throughout their journey. People frequently highlight the excellent communication and quick response times, ensuring they are kept informed and all questions are promptly addressed. Many consumers, especially first-time buyers, found the entire process easy to navigate and less overwhelming than expected. The personalized approach and attentive support from advisors helped alleviate anxieties and build confidence. Reviewers consistently recommend the service, highlighting its effectiveness in securing suitable outcomes and making complex financial decisions manageable.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, knowledge, and... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting its professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional support and guidance... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

People report positive experiences with response times, highlighting the immediate and quick responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Michael Royle and his team for a number of years, members of my family also appoint Michael to sort a mortgage when moving house or renewing their mortgage. Each time the whole process i... See more

Company replied

Rated 5 out of 5 stars

I have recently used the MAB services and been supported by Vicky Charlesworth & Cassie Coates. The support has been unmatched. They have made the process stress free, the have guided me through every... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer, Ryan Constantine and Laura Turney made the whole experience as stress free as possible. They were both very knowledgeable and communicative. I could always ask them questions an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend using the Mortgage Advice Bureau. We came across a few stumbling blocks whilst trying to secure our mortgage and our advisor (Michael Royle) really helped us to get everything sort... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

478 reviews

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4.9

All reviews

(478)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

It was an amazing and smooth ride …

It was an amazing and smooth ride with the help of amazingly wonderful Conor and Abi... Thanks a lot you both for being there whenever we needed ... they made sure that we were getting updated with the process every now and then... thank you and wishing you guys the very best

17 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a smooth experience. We appreciate your kind words and are so glad that our team was able to provide you with updates and support.

Rated 5 out of 5 stars

I can’t thank Ryan Constantine and…

I can’t thank Ryan Constantine and Laura Turney enough for their incredible support throughout my mortgage journey. From the very first call to the moment I received my mortgage offer, they were professional, patient, and always available to answer my (many!) questions. They explained every step clearly, made the whole process feel smooth and stress-free, and genuinely had my best interests at heart. Their knowledge, responsiveness, and attention to detail gave me total confidence.

16 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support provided during your mortgage journey. It's great to know our team made the process smooth and stress-free. Thank you!

Rated 5 out of 5 stars

mortgage broker

We had Vicky as our mortgage broker, she has been very helpful, througout the process, she arranged our first call and explained to us as first time buyers how the process all worked and how to move forward. She replied to our emails very promptly, and was even emailing into the evening in order to process everything. She arranged the second call quickly after, and fit us in when it was convenient for us, again she was very helpful and explained everything to us, including the insurance, she found us the best mortgage deal and insurance deal, and processed this for us. Our case has then got handed over to Cassie, to continue helping us with the process.

23 May 2025
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage process was clearly explained and that you received prompt and helpful support. We appreciate your positive feedback regarding the mortgage and insurance options.

Rated 5 out of 5 stars

Super Service

The communication levels were very high and professional service was provided and its very cheaper than other providers and trustworthy.

12 June 2025
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you found our communication effective and the service professional. We appreciate you noting our competitive pricing and trustworthiness!

Rated 5 out of 5 stars

Great mortgage advisor

Ryan Constantine and Laura Turney are super helpful! Explain things clearly as it was our first property! Would recommend.

2 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our team was helpful during your first property purchase! We appreciate your recommendation and are grateful for your feedback.

Rated 5 out of 5 stars

Absolutely delighted with Ryan…

Absolutely delighted with Ryan Constantine's Service. One straight forward face to face appointment and a few follow-on emails and everything is now sorted in just a couple of weeks. He was able to match our needs perfectly. Definitely recommend - thanks

11 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that everything is sorted and matched your needs so well. We appreciate you recommending our services and thank you for your positive feedback.

Rated 5 out of 5 stars

Vicky and her team

Vicky and her team worked really hard and were very efficient, excellent communication and always on hand to help.

10 June 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the team worked hard and efficiently for you. We appreciate your positive feedback regarding our communication and support.

Rated 5 out of 5 stars

Ryan Constantine was so helpful finding…

Ryan Constantine was so helpful finding myself and my partner the best mortgage deal to help save us money. Laura Turney has also been great at helping to progress the remortgage! Thank you both, Amber & Olly

9 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you and your partner found the best mortgage deal and saved money. We're also glad the remortgage is progressing well. Thank you for your positive feedback!

Rated 5 out of 5 stars

Ryan Constantine and Harriet Thompson…

Ryan Constantine and Harriet Thompson made our experience stress free and were extremely helpful. We were told from previous mortgage advisors that we were unable to get a mortgage however Ryan went the extra mile to make sure we could. Couldn’t recommend anyone better.

7 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a stress-free experience. We appreciate your kind words and are so glad we could help you obtain a mortgage offer when others couldn't. Thank you for recommending us!

Rated 5 out of 5 stars

Would Recommend

We were super happy with Meg Bell and Harriet Thompson from MAB. They were always responsive, helpful and friendly, and provided an excellent service in helping us find and secure our mortgage.

6 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team's responsiveness and helpfulness in securing your mortgage. Thanks for your feedback!

Rated 5 out of 5 stars

Ryan Constantine - Very knowledgeable and helpful

Used Ryan Constantine for my mortgage as a first time buyer and he was incredibly helpful. Explained the whole process to me and made it as simple as possible, got my mortgage offer within a week of working days, with a really good offer! Much better than any other advisor i spoke to and was a lot more informative and friendly that other advisors i spoke to.

2 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage process was simplified and clearly explained for you. It's great to know that you received a competitive offer quickly and that Ryan was helpful and informative. Thank you for your positive feedback!

Rated 5 out of 5 stars

A highly recommended service

Thanks to Meg Bell and Harriet Thompson for all the help and advice and for making the whole process of applying for a mortgage and what that entails a lot less stressful. Both very knowledgeable in their fields and nothing too much trouble and replied to emails promptly. A Highly recommend service

5 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage application process was less stressful because of the help and advice received. We appreciate your recommendation of our service and your positive feedback.

Rated 5 out of 5 stars

Conor Batters

Conor Batters completed a really comprehensive mortgage plan for me and sourced exactly what I required he was very helpful and informative also offering further support if I was in need of it.

24 April 2025
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage met your needs. It's great to know the support and information offered were helpful, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Fantastic service from Meg Bell and…

Fantastic service from Meg Bell and Harriet Thompson. After selling a property and purchasing a new I was apprehensive about applying for a new mortgage. With the help of Meg and Harriet I got a Mortgage offer straight away. I was provided with estimated figures for what I needed even before my mortgage was applied for. Setting up the mortgage probably took no more than an hour of my time giving information and submitting documents which took all the stress and worry away from applying myself. Would definitely use this service again if I needed too.

1 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! It's great to know that the mortgage application process was smooth and efficient for you. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Mortgage application - Both Peter Hill and Dominic Challinor…

Both Peter Hill and Dominic Challinor have been polite and helpful, always get back to emails promptly and do everything they can to help with any queries we have

18 April 2025
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you found our team members to be polite and helpful. We appreciate your positive feedback regarding their prompt responses and dedication to your queries.

Rated 5 out of 5 stars

Conor was fantastic

Conor was fantastic and really helpful

3 June 2025
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words, we will share these with Conor

Rated 5 out of 5 stars

Excellent service provided by both…

Excellent service provided by both Peter Hill and Dominic Challinor. I would highly recommend them both to support and help you in renewing or obtaining a new mortgage.

2 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you received excellent support during your mortgage process. We appreciate your recommendation and are grateful for your positive feedback.

Rated 5 out of 5 stars

So professional and great communication!

Great experience throughout! Connor and abi were so professionals and their communication was fantastic always getting back to me soon as possible which helps with the nerves of it all! Lovely experience and I would definitely use them again!

2 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for taking the time to leave Conor and Abi a review - we will share your kind words with them. We appreciate your positive feedback and would love to assist you again.

Rated 5 out of 5 stars

Our mortgage experience was just lovely.

Our mortgage experience was just brilliant, Vicky and her Assistant Casie were superb with us, they dealt all the things with such competency that we were able to get a perfect deal in a timely manner.
I would highly recommend getting your mortgage deal done from Vicky and her team :)

30 May 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that your mortgage experience was brilliant! We appreciate your kind words regarding our team's competency and efficiency in securing a perfect deal for you. Thank you for recommending our services!

Rated 5 out of 5 stars

Mortgage service

We had the best mortgage advisors, Vicky Charlesworth and Cassie Coates.

We are first time buyers and have discovered the minefield that is buying your first home.

They were by our side throughout the entire process. Made us feel like no question was a silly one and were really clear, concise and professional.

They were easy to get hold of via emails, calls or texts and often went above and beyond responding really quickly (sometimes this was even at 21:30!) I did have a word with Vicky about work life balance :)

Honestly lovely people and worth their weight in gold. Thank you for all your helps guys we truly appreciate everything you’ve done

28 May 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear that you had such a positive experience navigating the first-time home buying process. We aim to provide clear, professional support and it's great to know our team was there for you. We appreciate your kind words!

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