A great product and reasonably priced, but it’s the customer service that is outstanding! Thank you again for all your help and I won’t hesitate to buy from you again.
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Welcome from all the staff in the palm restaurant Sea waslovely and warm at 26 degrees compared to 20 degrees in March Snorkelling is excellent from hotel Rixos pier with no need to go on separ... See more
Company replied
Bought wrist supports as heavy dumbbells taking toll (I'm nearly 50) feel great and have a nice finish. Got 14", probably enough for most people, easy tomput on (I've never used before)
Ordered adjustable dumbbells and ankle straps from RXROX. Order was sent out quickly and kept informed of tracking details. There was a problem as one of the dumbbells had arrived damaged. Contacted... See more
Company details
Written by the company
Driven by an intense passion for functional fitness training - RXROX provides quality WOD stash and Apparel from world class brands.
Contact info
5 Thornlea, WA15 8WL, Altrincham, United Kingdom
- contact@rxrox.co.uk
- rxrox.co.uk
4.8
Excellent
126 reviews
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Fast efficient service
10 November 2022
Reply from RXROX
Hi John, many thanks for taking the time to review your item which you are yet to receive, this was shipped 27th Jan the day after you ordered via Royal Mail, not sure if you’ve had chance to see the news lately but all international deliveries have been delayed due to a cyber attack at Royal Mail, unfortunately this is beyond our control, disappointing you chose to post a review before contacting us to allow us the opportunity to explain the situation.
The item hasn't been lost it is just unfortunately delayed due to the current situation, In the event of loss we would offer to resend the item, but as this isn't the case it could potentially get caught up in the disruption again, hopefully you now have the tracking details as per email last night.
As you will see from other reviews the vast majority are about the speedy delivery we achieve.
Hopefully this will be with you soon, again apologies for the delay. Kind regards
Jo
Customer service
Ordered 2nd class by mistake, emailed and received a prompt response. They changed it to 1st class no extra cost
3 October 2022
Reply from RXROX
Thanks very much for taking the time to leave a review.
Great business and really good at…
Great business and really good at communicating updates and generally just really helpful!
7 October 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back to RXROX again soon!
Great site
Great site, quick delivery considering RM strikes and excellent product..will definitely buy from again.
7 October 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back to RXROX again soon!
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back to RXROX again soon!
Bear Grips
Excellent service and no quarms for an exchange when I realised I need the size up. Thanks! Would highly recommend
9 August 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back to RXROX again soon!
Fast and great kit
27 July 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
Great product and service
13 July 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
I’m not really sure why I have been…
I’m not really sure why I have been sent this? I haven’t received my order yet, hence the score of one star!
Pretty poor to be honest!
5 July 2022
Reply from RXROX
Many thanks for taking the time to leave a review, apologies you have received this review request before your actual item, as stated on the website please allow 7 working days for the product as it is a bespoke item, this should arrive tomorrow. I did also respond to your email yesterday at 1.50pm to let you know I had chased your item, perhaps you didn't receive the email?
Jo
RXROX
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
Can’t fault this.
Great customer service and was able to ship overseas. Rope is really good quality and sized perfectly.
24 May 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
I had to pay extra costs because of…
I had to pay extra costs because of Brexit (my bad that I forgot this issue) and the grips are completely destroyed after only 1 week of use. Unbelievable
17 April 2022
Reply from RXROX
Many thanks for taking the time to leave a review, shame you didn't email us direct with the issue....
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
I love this skipping rope
I love this skipping rope, it's so smooth and brilliant for double unders, massive improvement on my last rope.
20 March 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
Happy customer
What can I say. I am happy with my product.
It took some time before it arrived at my address. But that was due to Brexit (customs in the NL).
18 March 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
quick delivery and fantastic customer…
quick delivery and fantastic customer service. item was damaged upon arrival and the team were really helpful in responding and replacing
27 February 2022
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
Reply from RXROX
Many thanks for taking the time to leave a review, we hope to welcome you back again soon.
Team RXROX
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