I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more
Company replied
I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more
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Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more
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Company details
About Rx Pros
Written by the company
Schedule Your Free Consult
RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments.
We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care
from the comfort of your home.
We are a LegitScript certified telemedicine pharmacy.
Learn more:
https://www.legitscript.com/websites/rxpros.com/
Contact info
United States
- 8554953050
- support@rxpros.com
- rxpros.com
4.6
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Rx Pros
Dear Jo Ann,
Thank you for your feedback. We are glad to hear your medication arrived on time and that the dosage was correct. We appreciate your support and trust in Rx Pros.
If you ever need assistance or have any questions, please don’t hesitate to contact us at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear Katie,
Thank you for your kind words. We are happy to hear everything has been running smoothly.
The Rx Pros Team
My First Tirzepatide Order
Once I filled out the paperwork for review by the doctor the process was easy. I watched the status of my order, received it on the scheduled day, and took my first dose. It has been a week and all is well. I feel good and am looking forward to continuing this program.
5 May 2026
Reply from Rx Pros
Dear Lorene,
Thank you for your thoughtful review. We are glad to hear the process was easy and that your first week has gone well so far. We wish you continued success on your journey.
The Rx Pros Team
Reply from Rx Pros
Dear Sonja,
Thank you for your kind words. We are glad to hear the approval process was easy and that your prescription arrived quickly. Making the process smooth and convenient is very important to us.
If you ever need anything in the future, please feel free to call us at (855) 495-3050.
The Rx Pros Team
HORRIBLE!!
HORRIBLE!!! DONT WASTE YOU RTIME OR MONEY. WAS DELIVERED TO WRONG ADDRESS AND NOW ALMOST A MONTH LATER STILL DO NOT HAVE THE PRODUCT EVEN AFTER FEDEX ASSIGNED A LOST PACKAGE CASE NUMBER. THEY WILL NOT ASNWER THE PHONE AND ONLY SEDN REPEAT EMAILS STATING SOMEONE WILL CONTACT ME WITHIN 24 HOURS. STILL HAS NOT HAPPENED AND STILL NO REFUND OR PRODUCT!!!! And then to send a bogus reply that u have sent to enemies is even more stupid!!! My bank and the police are involved now. I will not quit
3 May 2026
Unprompted review
Reply from Rx Pros
EDIT: This customers case has been fully resolved and her request to be removed from our database was completed.
We’re very sorry for the frustration and delay you’ve experienced. A package being delivered to the wrong address is already stressful, and we completely understand how upsetting it is to still be without a resolution weeks later, especially after FedEx opened a lost package case.
We do want to clarify that once FedEx confirms a misdelivery or lost package through an official case review, we work to either replace the shipment or resolve the issue appropriately. However, we understand your frustration with the communication process and the repeated automated responses without direct follow up. That is not the experience we want you to have.
At this time, we’re unable to identify your account using the Trustpilot username alone. We have requested your identifying information directly from Trustpilot so we can match this review to your account, review the FedEx case details, and personally follow up regarding the missing shipment or refund request.
Once we receive that information, a member of our team will contact you directly to help resolve this properly.
The Rx Pros Team
Efficiency and use of app
5 May 2026
Reply from Rx Pros
Dear Wanda,
Thank you for your feedback. We are glad to hear you appreciate the efficiency and ease of using the app.
The Rx Pros Team
Definitely worth checking out
They do exactly what they say they're going to do no beating around the bush no second guessing all my orders arrived quickly the online experience is straight into the point. Would definitely recommend
5 May 2026
Reply from Rx Pros
Dear James,
Thank you for your thoughtful feedback. We are glad to hear the process has been straightforward and reliable with quick deliveries and a smooth online experience. We truly appreciate your recommendation.
The Rx Pros Team
Product and deliveries are great
Product and deliveries are great. Only challenge is "speaking" to a customer service person. Otherwise a 5 star rating.
5 May 2026
Reply from Rx Pros
Dear Monti,
Thank you for your thoughtful review. We are glad to hear you are happy with the product and delivery experience. We also appreciate your honest feedback regarding customer service accessibility and understand the importance of being able to speak with someone directly.
We are continuously working to improve communication and accessibility for our patients.
If you ever need assistance, please don’t hesitate to contact Rx Pros at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear Melissa,
Thank you for your kind words. We are glad to hear you found our team easy to work with and appreciated the customer service.
The Rx Pros Team
Fast response and delivery was top…
Fast response and delivery was top notch. The product also works great. I lost some weight.
5 May 2026
Reply from Rx Pros
Dear Yetunde,
Thank you for your kind feedback. We are glad to hear you experienced fast responses, reliable delivery, and positive results with the medication. Congratulations on your progress so far.
If you ever need support or have questions along the way, please feel free to contact us at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear BDW,
Thank you for your feedback. We are glad to hear the process has been smooth and simple.
The Rx Pros Team
Refills were not automatic
Refills were not automatic, and had to request medical update form
5 May 2026
Reply from Rx Pros
Dear Brian,
Thank you for your feedback. We appreciate you bringing up the refill process and understand how automatic reminders and updates are important for continuity of care. We are glad you were able to complete the medical update form and continue your program.
If you ever need assistance or have questions about future refills, please don’t hesitate to contact us at (855) 495-3050.
The Rx Pros Team
Fast and easy
It was easy i just didn't like that. You had to send a picture of yourself, but everything else was a good experience.
5 May 2026
Reply from Rx Pros
Dear Meta,
Thank you for your honest feedback. We understand that providing a photo can feel uncomfortable, and we appreciate your understanding as it is part of our verification and safety process. We are glad to hear the rest of your experience was positive.
If you ever need assistance in the future, please feel free to reach out to Rx Pros at (855) 495-3050.
The Rx Pros Team
Every step of the process has been seem…
Every step of the process has been seem less and timely.
5 May 2026
Reply from Rx Pros
Dear JJ,
Thank you for your kind words. We are happy to hear each step of the process has been seamless and timely.
The Rx Pros Team
Great experience and results!
Very easy to get set up and the results are awesome! I was recommended this program after I saw a friend’s results and was blown away! It’s been almost 6 months for me now and I’m down 30lbs and had minimal side effects. I had done everything to try to lose weight before - even saw a doctor to get on meds to help with my metabolism and was tracking my caloric intake and macros along with working out regularly and NOTHING was helping. This was just what I needed to get my body to start cooperating with all my efforts that felt wasted before. So thankful that I tried this. Did my research before too so I knew what to expect and how to get through any side effects that I may experience, but again mine were minimal. Just a little nausea in the beginning but in those days I would just stick to saltines and tea until the nausea subsided. I’d also wait to take my vitamins until I had more food in me. You learn how to work around the side effects if you have them and you get through it pretty easily. Also love that it’s helped me severely cut back on drinking. I don’t even think about it! Usually in the summer I find it hard not to overdo it since I’m out enjoying patio weather at restaurants, but even if I do drink something, I stop at one drink because I can feel it enough and don’t want to cause any stomach upset. Overall, Ive had an amazing experience and am very happy with my results for the price! It was sooo worth it!
24 November 2025
Reply from Rx Pros
Dear Gigi,
Thank you for sharing your incredible journey and thoughtful experience. Losing 30 pounds with minimal side effects is an amazing achievement, and we are so glad to hear the program has helped support all the hard work you were already putting in. It is also wonderful to hear about the positive impact on your overall habits and confidence. We truly appreciate your support and detailed recommendation.
The Rx Pros Team
So many companies offering the same…
So many companies offering the same weight loss meds, it took over a month for me to finally choose one. Every other post on my social media would be an ad for one of these companies. Fortunately, I chose RxPros based on my friend having a good experience with them (not from a social media ad), and I'm glad I did because they are definitely above board. Signed up on Saturday, meds shipped on Tuesday.
5 May 2026
Reply from Rx Pros
Dear ICD,
Thank you for your thoughtful feedback. We understand how overwhelming it can be to choose between providers, and we are glad your friend’s recommendation helped you feel confident in choosing us. We are happy to hear the process moved quickly and smoothly for you.
The Rx Pros Team
Reply from Rx Pros
Dear Debbie,
Thank you for your kind words. We are glad to hear your experience was quick and easy.
The Rx Pros Team
Amanda was awesome for my 1st time with this company
Amanda was helpful with all my questions and very patient!
27 April 2026
Reply from Rx Pros
Dear Amy,
Thank you for your kind words about Amanda. We are so glad to hear she was patient, helpful, and able to answer all of your questions. Starting a new program can come with a lot of uncertainty, and we are happy Amanda helped make the experience feel more comfortable and easy to navigate.
We truly appreciate your support and your trust in our team. We will make sure your feedback is shared with Amanda as well.
If you ever need anything in the future, please do not hesitate to give us a call at (855) 495-3050. We are always happy to assist.
The Rx Pros Team
Rx Pros has been great to get…
Rx Pros has been great to get medication from. Fast easy process and amazing customer service. Will buy from again.
5 May 2026
Reply from Rx Pros
Dear Mark,
Thank you so much for your feedback and continued trust in Rx Pros. We are glad to hear the process has been fast and easy for you and that our customer service team has made a positive impression. Building a reliable and smooth experience for our patients is extremely important to us.
It means a lot to hear that you would continue using our service, and we truly appreciate the opportunity to be part of your journey.
If you ever have questions or need support in the future, please feel free to reach out to us anytime at (855) 495-3050.
The Rx Pros Team
Support
In general, it’s very easy to get refills, they arrive on time refrigerated. Customer service has been very helpful when I experience any hiccups.
5 May 2026
Reply from Rx Pros
Dear Cookie,
Thank you for your thoughtful review. We are very happy to hear that your refills have been arriving on time and properly refrigerated, and that our customer service team has been helpful whenever small issues came up. We understand how important consistency and communication are during a weight loss journey, and we are glad we’ve been able to provide that for you.
We truly appreciate your continued trust and support.
If you ever need anything at all, please don’t hesitate to contact Rx Pros at (855) 495-3050. We are always here to help.
The Rx Pros Team
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