Competent, pleasant and helpful staff who take time to listen and never rush clients. There is a calm and welcoming atmosphere and I am very thankful they are my opticians. I can’t imagine going anyw... See more
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Excellent personal attention. I've used Woodfalls for several decades and wouldn't go elsewhere. They are always busy, which says it all really.
Helpful, friendly staff. Wide range of fashionable glasses frames, and quick appointments. Good follow up service for any issues with fitting. Have returned for many years due to the excellent serv... See more
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I have an existing eye condition which means I have impaired vision. I have just had cataracts removed. The care I have been given at Woodfalls has been the best. Jackie, the dispensing optician wa... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Sydenham
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
4.9
Excellent
370 reviews
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Always amazing service !
14 May 2026
Very helpful staff and prompt attention…
Very helpful staff and prompt attention in the office. My glasses were ready and fitted in a week! I would recommend the friendly staff and the very competent optician who even remembered me from the year before! Reassuring to see someone who one knows is tracking my eyes from year to year.
1 June 2026
Excellent personal attention
Excellent personal attention. I've used Woodfalls for several decades and wouldn't go elsewhere. They are always busy, which says it all really.
21 May 2026
Great local opticians
As always, a friendly and efficient service.
The date is approximate 7
21 May 2026
Very helpful and friendly service
Very helpful and friendly service, offered a hot drink while waiting. Very impressed with the service.
20 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We’re so pleased to hear you felt well looked after and enjoyed the friendly service from the team. It’s great to know the small touches, like offering a tea and coffee while you waited, helped make your visit a positive experience. We really appreciate your kind words and look forward to seeing you again soon.
I was spoken to with respect and…
I was spoken to with respect and courtesy and I wasn't persuaded to buy new specs as the difference in my vision was negligible.
26 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your thoughtful feedback. We’re very pleased to hear you felt treated with respect and courtesy throughout your visit. We always aim to provide honest advice that’s in our patients’ best interests, so it’s great to know you appreciated the guidance regarding your glasses. We truly value your trust and your kind comments.
I have been a patient of Woodfalls for…
I have been a patient of Woodfalls for many years.
I have always found the staff professional and good humoured.
21 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your continued trust and loyalty over the years. We’re delighted to hear that you’ve consistently found our team both professional and good humoured. Creating a welcoming and positive experience for our patients is very important to us, and your kind words mean a great deal to the whole team at Woodfall Opticians.
Lovely customer service
Despite not being a regular customer with them, they fixed my broken frame quickly and for free. And they were very polite!
27 May 2026
Unprompted review
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your kind feedback. We’re delighted we could help repair your frame quickly for you, and it’s lovely to hear that you found the team polite and welcoming. We really appreciate you taking the time to share your experience, especially as a non-regular customer, and we hope to see you again in the future.
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear you found our team helpful, friendly, efficient, and precise. We really appreciate it.
Excellent service
Competent, pleasant and helpful staff who take time to listen and never rush clients. There is a calm and welcoming atmosphere and I am very thankful they are my opticians. I can’t imagine going anywhere else.
I know a number of people who have expressed appreciation of the advice and help given when there was an emergency.
11 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We’re delighted to hear that you find our team competent, pleasant, and attentive, and that we take the time to listen without ever rushing your care. It’s especially rewarding to know you feel a calm and welcoming atmosphere, and that you value the support provided during emergencies.
We truly appreciate your kind words and your trust in us as your opticians—it means a great deal to the whole team.
Very attentive and friendly staff
Very attentive and friendly staff. Very helpful in choosing new frames, quite daunting as there is such a great choice. Very pleased with the results.
19 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We’re delighted to hear that our staff were attentive and friendly, and that they were able to help you feel more comfortable when choosing your new frames. It’s great to know you’re very pleased with the results—we really appreciate it and look forward to seeing you again.
Excellent caring service
Excellent caring service, all staff helpful, polite & professional.
7 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you received excellent care and found all our staff helpful, polite, and professional. We really appreciate it.
Friendly and professional
The staff are very friendly, professional, and good at communicating. I have been coming to Woodfall's for ten years so that shows how much confidence I have in the team. The receptionists and optical assistants deserve a special mention for their balance of professionalism and humanity!
29 April 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your thoughtful feedback. We’re delighted to hear that you continue to trust us after 10 years—that means a great deal. It’s wonderful to know you find the team friendly, professional, and good at communicating, and we especially appreciate your kind mention of our receptionists and optical assistants.
We’ll be sure to share your comments with the whole team. Your continued support is truly appreciated, and we look forward to welcoming you back for many years to come.
Very polite helpful and professional…
Very polite helpful and professional attitude from all of the staff
30 April 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear that you found all our staff polite, helpful, and professional. Providing a welcoming and high-quality service is very important to us, and we really appreciate you taking the time to share your experience.
Helpful and efficient appointment.
Appointment started on time and my eye test was friendly and business like. Results were explained clearly. A good and helpful experience.
28 April 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear your appointment started on time and that you found the eye test both friendly and professional. It’s great to know everything was explained clearly and that you had a helpful and positive experience overall.
We really appreciate your comments and look forward to seeing you again.
Local and welcoming optician service
As a local service woodfall opticians show a variety of test / measuring instruments which enable the service to detect any eye defects and act quickly with any recommendations. They provide a friendly service which always makes me feel comfortable and welcome.
7 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your detailed and thoughtful feedback. We’re delighted to hear that you value the range of equipment we use and the thorough approach it allows us to take in assessing eye health.
It’s also wonderful to know that you feel comfortable and welcomed by our team, as providing a friendly and reassuring experience is very important to us.
We truly appreciate your support as a local patient and look forward to seeing you again.
A quality top notch service
A quality top notch service
I went home in my new glasses reading the train map with ease!
12 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your great feedback. We’re delighted to hear you received a top-notch service and that your new glasses are making such a difference already—being able to read the train map with ease is exactly the result we aim for!
We really appreciate your support and look forward to seeing you again.
Very thorough and friendly
9 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear you found the service very thorough and friendly. It’s always our aim to provide clear, careful care in a welcoming environment, and your comments are greatly appreciated.
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We're delighted to hear that you found our team friendly and welcoming. Providing thorough examinations and clear explanations is an important part of the care we aim to deliver, so it's great to know this made a positive impression. We appreciate your support and look forward to seeing you again soon.
A positive experience at Woodfall
I was made to feel welcome like a valued customer by the staff. The eye test was thorough and the optician explained everything very clearly. Altogether a positive experience.
28 April 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We're delighted to hear that you felt welcomed and valued by our team. Providing thorough eye care and taking the time to explain everything clearly is something we pride ourselves on. It's great to know you had such a positive experience, and we look forward to seeing you again at Woodfall Opticians.
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