rwkgoodman.com Reviews 

806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their ability to go above and beyond expectations. The service provided is frequently described as excellent, with many appreciating the clear, prompt communication and efficient handling of their cases, leading to successful outcomes. Reviewers often felt supported and understood, especially during difficult times, with the team demonstrating compassion, empathy, and a commitment to achieving the best results. However, some people mentioned dissatisfaction with communication, reporting ignored requests and a lack of dialogue, which led to frustration. A few other people also felt that some staff members lacked professionalism, citing issues with etiquette, incorrect salutations, and spelling mistakes in important documents.

What people talk about most

Staff

Consumers find staff to be consistently professional, responsive, and proactive, with many reviewers... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's professionalism, clear... See more

Response time

Customers consistently note positive experiences with response times, highlighting that teams are... See more

Claim

Reviewers highlight positive aspects of claim, with many customers expressing satisfaction with the outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was re... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedica... See more

Rated 5 out of 5 stars

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and... See more

Rated 5 out of 5 stars

Tina Pettinger (Solicitor) & Tracy Merry, Oxford, made a great conveyancing team. Really helpful, efficient, friendly and professional. I was always kept up to date, especially at the point of exchan... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

RWK Goodman are highly respected solicitors offering specialist advice to both Corporate & Private Clients. For all enquiries call 0800 923 2073.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

806 reviews

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No recent history of asking for reviews

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4.7

All reviews

(806)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

The solicitor and Counsel dealing with Clinical Negligence Claim

Ali Cloak the partner dealing with our claim was extremely patient and hardworking and worked seamlessly in order to achieve and get the results for our son who died due to numerous negligent failures. We are impressed with the shear volume of witnesses that had to be called to the Coroner's Court and appreciate all the efforts made on our son's behalf. It was extremely heart breaking to find out how our son was being treated. We are pleased that this claim has now been settled and relieved we can get on with our lives as this took over 5 years to complete due to COVID and a long waiting list for hearings at the Coroner's office. We are pleased with the results which were extremely good and now that it is now finalised. We thank Ali Cloak for all her efforts and for everything she did for us.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We needed to pursue a medical claim and chose Ali Cloak of rwkgoodman who has guided us through the legal process with her excellent knowledge and support. We have always been kept informed of the claim progress which has resulted in a successful conclusion. We congratulate Ali and her team.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Put at ease immediately

I was very sceptical at first but as soon as I spoke to Helen Childs at RWK Goodman I was instantly put at ease. Lovely calm approach and so kind. We were put in contact with Laura Wilkinson who handled our claim and we couldn't have asked for more. Friendly, kind, genuine and always delivered over and above. It's a tough situation but both ladies were excellent and really lovely. I'd highly recommend RWK Goodman.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Professional and compassionate

I would highly recommend Jayne Martins and RWK Goodmans. Jayne calmly, compassionately and professionally guided me through the divorce process, and made an extremely stressful situation much easier to cope with. She will always have my thanks.

28 June 2024
Unprompted review
Rated 4 out of 5 stars

Malik Khalid was very professional…

Malik Khalid was very professional throughout the sale back of our lease to the freeholder, the London Borough of Camden. He was also patient, as being my wife's carer I was not always in a position to reply to him immediately. My only query is that I needed feedback in the aftermath of completion as the two issues left to the Council to finalise, service charge and Council Tax, were initially being overcharged.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

rwk goodman elite professionals

I would recommend Katherine Lauder and her team at rwkgoodman in a heartbeat. Katherine was extremely thorough, calming and a complete professional throughout my case and reassured me every step of the way. Thank you so much for all your help.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Professional and respectful

We were treated with respect and compassion throughout our case, and RWKGoodman were methodical and thorough in achieving a satisfactory outcome for us.
We would not hesitate in using them again and have recommended them to several friends.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

RWKGoodman, Oxford - David Hughes

I recently had experience with RWKGoodman of Oxford in connection with a claim regarding my late husband. My matter was handled by David Hughes and Team who were extremely efficient and very sensitive in the handling of this matter. It was made quite difficult by the fact I now live in Australia. However, he was able to procure me a very substantial sum which will greatly help me with my future needs and the running of my home as my husband would have wanted. I am extremely grateful to David and his Team and would recommend them unconditionally. Pauline Bonnett

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Professional and caring 10/10

From the very beginning RWK Goodman were truly fantastic in supporting myself and my partner Nigel in his mesothelioma case. Initially handled by Jennifer Seavor and Abbie Porter who were sensitive and very knowledgeable. The case was then handed to Michael Wolstencroft who did an excellent job in reaching a successful claim on behalf of my partner who had sadly passed away by now. The process was very emotional and stressful at times but the help and guidance I was given was outstanding. Michael kept me updated frequently and was extremely prompt and professional in his replies/advice. I am thankful that the matter has been concluded and would highly recommend this company. Many thanks all
Sarah, Cheltenham

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Reference for Rachel Hicks

Reference for Rachel Hicks

It is hard to find the words really to begin to express my thoughts and thanks about Rachel. She has quite simply changed our lives forever and had an impact on us that we will never forget.

When you are studying for a career, we all want to try and make a difference and think we can change the world and peoples’ lives for the better, but few of us actually achieve it to the scale Rachel does and she does it with such humility and a gentle loving kindness.

These past few months and year have been the worst of our lives. My dad has been diagnosed with terminal cancer and it has been the worst time of our lives. Apart from the actual shock and trauma of the diagnosis, as we had no idea, it was so hard trying to navigate all the paperwork and work out what we needed to do to support dad. That’s where Rachel came in.

Rachel has been by our side from the very beginning. She has explained what could be owing to us to help dad with his day to day needs and has fought for our family for justice, no matter how hard and rude the opposing side has been. When you are really scared and in trouble and don’t have a clue about what to do next you really need someone.

Rachel was our guardian angel. She explained everything to us slowly and as many times as dad needed (which was too many at times!). She was genuinely by our side the whole time and day or night and even at weekends, she was there to advise and guide. She was our rock and our friend as well as being the most incredible professional I’ve had the privilege to be working with.

We literally would not have achieved anything without Rachel. We trusted her when we gave up hope; we followed her lead at every twist and turn and we always made sure we listened to her and followed her advice exactly.

She could not have done anything more for us and always did it with the ultimate professional attitude and a smile and such tender kindness in her heart.

We could not have asked for anyone better. She’s an absolute credit to her profession and she is unforgettable once you have the great fortune to know her and work with her.

The journey has been so difficult but Rachel has done everything in her power to make it as seamless as she can for us and shouldered it all to make the work as little as possible for dad.

She has changed our lives and I hope we can still remain in contact and we would recommend Rachel so much to anyone who is lucky enough to have her.

Rachel, thank you for being our North Star and for helping us and being a friend as well as the ultimate professional. You have changed all our lives forever and we are in your debt always. You have made the world of difference and are one in a million.

Thank you so much for helping us and for not giving up until we won. I still can’t believe it! I don’t know how you did it!

Thank you is not enough but we will never forget you and you have made a very hard time so much easier and given dad some hope and dignity that he can help his family. From the bottom of our hearts, thank you.

Eternal love and thanks,

❤️💜🩷🙏💜❤️🩷

30 May 2024
Unprompted review
Rated 5 out of 5 stars

I cannot speak more highly of Abigail Ringer

I cannot speak more highly of Abigail Ringer, who handled our medical negligence case in the most exceptional way. Despite it being a long and painful process for our family, Abby was incredibly sensitive, patient and understanding. She kept us informed at every stage of the process, and explained the next steps and likely timescales so that our expectations were managed. Both her legal knowledge and understanding of complex medical issues that arose were impressive. As a family, we felt that Abby genuinely cared about our case and was fighting our corner. Ultimately, as a result of her incredible hard work we secured a six-figure settlement from the NHS.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Michael was brilliant he took me step…

Michael was brilliant he took me step by step through everything , nothing was too much for him always threre to help me ,
He delivered a successful conclusion,
I thank him with all my heart, he deserves more than 5 gold stars thanks again
R P HART.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience - highly recommend!

We truly appreciate everything Claire Rose done to make our house purchase and move happen.

I have never been more attached to a house before – I actually cried after we viewed it because I felt like it would never be ours. Yet, with her work, support, and perseverance, it is now ours!!!

Thank you Claire & the RWK team for absolutely owning the whole process (ensuring the chain was doing what they should, when they needed to) and making things so much easier for us.

Thank you, thank you, thank you!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank goodness for Clizia

All the sound advice. Perfect balance of empathy , understanding and getting the job done. Clizia and her team were very efficient and supportive. I cannot find fault on any level. I’m so glad to have decided on RWK to guide me through a wretched time. I genuinely believe that it was as painless as possible. Again, thank you so much.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Katherine and team

I once again cannot thank Katherine and all her team at RWK GOODMAN having come to Katherine from a reccomendation of a friend/neighbour explained my case to Katherine and she was honest and clear from day one finally made rapid progress on the case in family proceedings nothing was ever too much trouble despite being a very complex case i once again thank Katherine and her whole team at RWK GOODMAN you have made me and my family very happy and i wpuld highly reccomend you to anybody unfortunate enough to be in my position and would instruct you and team again without even thinking twice as we got exactly what we needed with no grey areas unlike past orders

Anybody needing family law advice etc you cannot go wrong with RWK GOODMAN and Katherine

Thanks once again

Vince & Chan

12 March 2024
Unprompted review

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