rwkgoodman.com Reviews 

806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their ability to go above and beyond expectations. The service provided is frequently described as excellent, with many appreciating the clear, prompt communication and efficient handling of their cases, leading to successful outcomes. Reviewers often felt supported and understood, especially during difficult times, with the team demonstrating compassion, empathy, and a commitment to achieving the best results. However, some people mentioned dissatisfaction with communication, reporting ignored requests and a lack of dialogue, which led to frustration. A few other people also felt that some staff members lacked professionalism, citing issues with etiquette, incorrect salutations, and spelling mistakes in important documents.

What people talk about most

Staff

Consumers find staff to be consistently professional, responsive, and proactive, with many reviewers... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's professionalism, clear... See more

Response time

Customers consistently note positive experiences with response times, highlighting that teams are... See more

Claim

Reviewers highlight positive aspects of claim, with many customers expressing satisfaction with the outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was re... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedica... See more

Rated 5 out of 5 stars

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and... See more

Rated 5 out of 5 stars

Tina Pettinger (Solicitor) & Tracy Merry, Oxford, made a great conveyancing team. Really helpful, efficient, friendly and professional. I was always kept up to date, especially at the point of exchan... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

RWK Goodman are highly respected solicitors offering specialist advice to both Corporate & Private Clients. For all enquiries call 0800 923 2073.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

806 reviews

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No recent history of asking for reviews

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4.7

All reviews

(806)

67 reviews in the last 12 months

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Rated 1 out of 5 stars

Unprofessional and painfully slow to respond

2 weeks after I sent this firm an email about a property deed of surrender I finally received a reply which began 'Hi followed by my christian name'. I do not know the solicitor personally, have never met her or had any dealings with her in the past, so to begin a first time correspondence so informally I believe is extremely unprofessional. I actually thought that another scam had landed in my inbox and almost deleted the email before reading its contents. The paperwork that arrived from this firm, which they wanted me to sign, was riddled with spelling mistakes (something else you would not normally expect from an employee of a law firm) even to the point of spelling my deceased Father's surname correct on the cover and incorrectly in the pages inside. It only proved to me that however educated in matters of the law, some staff really need extra training on etiquette and how to use the correct salutation. From my point of view addressing a person correctly is not only essential but a sign of respect. It they get that wrong they obviously do not value your custom.
Had it been me who contacted this person in the first instance instead of a family member, I would have taken my business elsewhere!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

One of the best Rachel Carmen

My solicitor was Rachel Carmen the loviest lady I have ever met. Professional and caring and went above and beyond to help me. Now my case is settled I feel sad that I will probably never hear her comforting voice again.

15 February 2026
Unprompted review
Rated 2 out of 5 stars

Everything seemed to be too much trouble for them

This was the first time we had used these solicitors. We were recommended the name of a senior partner but got a junior member of the team. She seemed to think everything we needed was just too much trouble. Any requests were met with excuses as to why they hadn't been done. This was also by the senior partner when we went to them with a request to help our situation. Often, to have our phone call answered we would need to withhold our number!
We ended up only completing on our sale and purchase due to the considerable number of calls and emails we ourselves put in.
We have used many solicitors for conveyancing purposes before, but this was by far the worst experience ever, way more stressful than it needed to be.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough!

Couldn’t recommend Nicole and her team, especially Lucy, enough! Helped every step of the way and ensured it all ran smoothly my end. So, so helpful for a first time buyer who knew nothing about what she was doing.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

100% recommendation.

From the initial call with Richard to the final email about the settlement from Lizzie. RWK Goodman treated me with respect, kindness and honesty.
They were pragmatic and humane. I would recommend them without reservation to anyone who needed help after an accident.
Their communication was clear and prompt and they handled everything very professionally.
Huge thanks to them Lizzie especially.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Used this company to sell my house and…

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was really impressive, she is also really well informed and just so polite. I hear horror stories from friend who cannot get through to their Conveyancing solicitors .

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Our long term experience of RWK Goodman

We have used RWK Goodman, or its antecedents, for various matters for almost 30 years since moving to Oxford. The staff have always been professional, efficient and approachable. In a recent property sale Tina, and the team in Residential Property, Farms and Estates, excelled. Most highly recommended.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Five star service

Annabelle and her team were absolutely fantastic in dealing with our late father’s mesothelioma case. From the very beginning they were empathetic and caring in a very difficult time. They dealt with everything efficiently and timely and made the process easier for us to deal with as a family. All paperwork was explained for us so we could understand the law complexities. They were tenacious when dealing with the opposing solicitors and we felt fully represented at all times. Their communication was exemplary, always answering any questions, however trivial, we had and taking time to call and email us when times were quiet to keep us up to date. They were brilliant and we would not hesitate to recommend them.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

So grateful

I had a serious accident. Physically, emotionally and mentally I was a wreck. I lost my business. I was incapable of doing anything but living from moment to moment. Roisin O’Dubhlaoidh came to my rescue. She has supported me through my long recovery. She has been kind, understanding and encouraging the whole way. She has always returned my calls quickly, making me feel like the most important person in the room. The settlement she won for my injury claim far exceeded any expectations. It’s still sinking in! Without this funding my future would be far from rosy. It was Roisin’s expertise, hard work and determination that got me the compensation I deserve. With this financial back up I can now relax and live a happier and much fuller life. S.C.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

What other solicitors are not

What other solicitors are not.

Always on the end of the phone or an email reply, even if there was no update.
There was never a time when they ignored calls or emails.
When they did have an update, we would know immediately.
Becky and Ronna were outstanding and I cannot fault them at all.
You will not be disappointed.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional, personable with excellent standards.

I instructed Roisin O’Dubhlaoidh to assist me with a claim for compensation following an accident at a property which was undergoing renovation. The accident occurred as a result of simple health and safety protocols not being followed. As a result, I sustained significant, life-changing injuries. I waited some time before considering a claim but in the end, I couldn’t ignore the impact of the third party’s negligence, when my accident could have been so easily avoided had they have taken simple, inexpensive, precautions. I was fortunate to have a family friend who suggested that I instruct Roisin to help me with my claim. My entire experience under Roisin’s care and guidance was excellent from start to finish. Roisin is very professional but also personable. I met her for the first time shortly before my case settled yet I felt that I had met her before because of how well she knew me and what was important to me in defining what my future would look like following the accident. To have gained such a relationship with her over the phone is a testament to her professionalism and personality. Roisin worked so hard with my case and she never once failed to do what she set out to do in a timely way. Her work ethic is excellent and she is a credit to her organisation. Thank you Roisin for everything, my words do not say enough.





1 January 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Happy with RWK Goodman

At the end of 2017 I was hit by a lorry on the M25 and due to complications, I had to give up work. I contacted RWK Goodman and they took on my case guaranteeing a ‘No Win No Fee’ claim. At the end of 2025 my case has been settled out of court with an extremely positive outcome. For the past 8 years I have been dealing with the same solicitor and his team at RWK Goodman. Throughout this time they were very supportive and helped my wife and I through the whole process especially during very difficult times. I thoroughly recommend RWK Goodman without any reservation.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful, helpful and professional
Daisy Stanton -Skovhus was wonderful, kind, knowledgeable and professional.
I haven't hired you because my problem has been sorted out but I admit that I have never had such nice and kind professional experience before so many thanks especially for the young lady above
Thank you
Dr A H

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for your help

All the members of staff who worked with us through selling and buying our house were competent, supportive and efficient.
We were really pleased with the service they offered and would absolutely use them again and recommend them

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Mesothelioma Claim

Right from the beginning of my husband’s diagnosis, RWK showed nothing but compassion, empathy and reassurance.
They took the time to come and visit our family to gain a deeper understanding of our situation.
Unfortunately our case was difficult and lengthy, however, when Helen took over the case, her perseverance and tenacity ensured we got the justice that my husband deserved.
I would wholeheartedly recommend RWK for their expertise, especially with Mesothelioma cases. We will be forever grateful to them.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

I am incredibly grateful to RWK Goodman…

I am incredibly grateful to RWK Goodman for their guidance and expertise in the process my first home purchase. Jo Kent's team, and in particular Holly Arundell and Dominic Mills, were exceedingly helpful and communicative in this matter, and made the process as smooth as it could possibly be. I cannot recommend them enough!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Cannot praise enough

So many thanks to Laura Wilkinson who was there every step of the way throughout the must difficult period with kindness, compassion and professionalism.
She has worked tirelessly to make sure I understood everything and achieved a very successful result.
Very highly recommended.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Very very poor

Very very poor. I have used this firm a number of times and have always been very happy with them. This penultimate occasion has been quite dreadful. I, my brother and my new solicitor have been treated as if we were idiots. We have been repeatedly ignored on many occasions for over a year. It is only when I have stamped my feet, again repeatedly, to Senior Partners, that any dialogue has occurred. Obviously I will not be using this firm again, hence the new solicitor.

26 November 2025
Unprompted review
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Reply from rwkgoodman.com

We sorry to hear how our services did not meet our own high standards. We have requested further details in a private chat to help us identify the issues that arose and follow up in the most appropriate way. Thank you for your valuable feedback.

Rated 5 out of 5 stars

Seamless support through a challenging time

I can't recommend Clizia Motterle highly enough. She made what could have been an incredibly stressful process remarkably straightforward. From start to finish, everything was seamless, she kept things simple and clear when I needed it most. Her professionalism and approach made a difficult time far more manageable. Excellent service throughout.

28 November 2024
Unprompted review

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