RVshare Reviews 16,783

Very patient and helpful.

Lucas was knowledgeable and patient. My computer would not let me book so he did it for me.
He said he would ask the IT people to find out why I can't do this online. He also offered a 5% cash back of total charges since 2023, 2024 and 2025 after I get back from this trip because of the inconvenience, which I appreciate. I already called twice last night and they were good too, especially Jake.

Telephone consult w/CS_Champ, Lucas B. Fantastic service experience. Used the APP to easily book my rental, yet had a follow-up concern. Looking fwd to my upcoming Glamping Experience!

Lucas was great helping me be sure my reservation was good to go!

Very helpful, thanks

Lucas answered all of my questions in quick manner. He told me where I can get more information if needed. He was pleasant, polite, professional and thorough.

Craig in customer service was extremely helpful. Our whole experience with RVSHARE HAS BEEN EXCELLENT
THANK YOU

Lucas was very professional and helped me with my questions throughout our call. He had a great attitude and I hope I get him if I ever have to call customer service again!

The agent was very helpful on the phone

Jackie did a great job with me. My first language is not english. He tooks all the time I need to understand. He was patient!!! Thank you so much Jackie!
Christian Drolet

Wow, customer experience representative Lucas is amazingly courteous and knows his stuff! He made me feel comfortable in asking questions, he didn’t rush me, and his information was on-point and so thorough. I feel like a more prepared and confident RV owner as a result. Thank you!

Helpful to get my issue resolved

Lucas was a joy to talk with, he helped with my issues and is an asset to RVshare

They understood all of my questions and gave me prompt accurate answers

I am shutting down my account today. RV share will not reimburse you for damages to your RV, even though they tell you you’re covered. Run as fast as you can from these crooks. I definitely DO NOT Recommend!

I attempted to rent 3 RVs and got zero response. 4 days later I was told one of the booking did go through but by that time I had made other arrangements. When I attempted to cancel they told me there was a $300 fee! Fee? For what? Because I did not cancel within 24 hours of the reservation. Problem was, I never got confirmation until it was to late! They intentionally deleted all correspondence I had with them prior to this! They are a full blooded scam!!!!! There is no way of speaking to anyone who can help so dont bother trying.

EXTREMELY POOR CUSTOMER SERVICE!
I was supposed to have a camper for 7 nights. I returned it after 2 nights of no heat because it was non-functional. I was not able to obtain a refund for the remaining nights. As soon as RVShare has your money, they will do nothing to support you if there is a problem with the RV owner! Beware, Beware, Beware!

We rented from RVShare and the back wheels of the RV came off while driving on the highway! We were left stranded for over 7 hours. RVShare's customer service and roadside gave us the run around, at one point said we would have to pay an additional $2k to tow it, and we were left to find a place to fix it. After having to rent a car to continue our trip, we are now left with all of the expenses and didn't even get the RV for the days we rented it for. RVShare has been terrible in trying to get some money back and has not shown care about how our family was in danger.

in August 2023 i booked through RV Share an RV for an extended weekend for a MS Hockey Tournament. After paying for the RV parking spot and paying the RV share for the rental, the owner of the RV cancelled my reservation 1 WEEK prior to my trip. I lost all the money and had to book a hotel room and my wife, dog and I never got to experience a pre purchase RV trip all the while loosing money. Since i actually had my reservation cancelled by the RV owner, RV Share did not allow me to post a review because my trip never happened.