Beware, this is a scam. Order placed, notification re delivery company received, but when contacted re delivery it transpires they have nothing and unaware of goods. Email to company pings return st... See more
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Absolutely shocking service, no answer to the phone, no answer to emails, no answer to WhatsApp now we've been blocked on there Facebook page, completely disgusting service. Any messgae received just... See more
Order was processed and confirmed. I was then advised part of the item was out of stock Jumbled telephone message that when I responded to was never picked up. When calling company name not ide... See more
AJR rustics ltd/mr Joshua John Randall director. Ordered 3 pieces of furniture on 17th of January 2023 and paid in full as requested. Emailed, WhatsApp and Facebook messaged many times for an updat... See more
Company details
Information provided by various external sources
Wide range of industrial style furniture, bar stools and chairs delivered nationwide.
Contact info
Madley Industrial Estate, HR2 9NQ, Madley, United Kingdom
- rusticseating.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Thank you for quick delievery and your…
Thank you for quick delievery and your website is easy to navigate too
Georgina
Damaged items which had been put back…fi
Damaged items which had been put back in box, taped up and sent to us. Tried contacting the company but unresponsive. Avoid
Still waiting for a reply to my email…
Still waiting for a reply to my email about this item - which I sent 10 mins after opening - please reply
Damaged items no customer service
Stools came quickly, but one arrived damaged, I emailed the company same day reporting this and had no response.
Great website and product
Great website and product. Delivered promptly
Amazingly quick delivery
Amazingly quick delivery, the chairs are Fab. Good quality and a Bargain!
Love these funky chairs
Failed to deliver
Failed to deliver. Although the communication and responsiveness from the company is great, they have very limited stock and the order I put in was lost in transit. This may well be down to the courier they use, but maybe do some due diligence on the courier you contract to before relying on them as your distribution channel. My order payment was received promptly, so no issues there, but to not be able to deliver orders reliably is a key failing.
Excellent service
Do NOT order from this site/company
Do NOT order from this site/company. Two weeks after ordering my product I still have not received it and have been told a refund will be given but I have not received this despite waiting a week. They will not respond to any emails. I am reporting them to the authorities in an effort to get my money back.
chairs damaged no response from the company
Chairs have arrived damaged and there’s no contact numbers to get in touch I’ve emailed them but still had no response. Reading the returns page they say it’s down to me to pay for the return postage and once item received they will check to see if they will honour the refund! It’s shouldnt be down to me to pay to send them back they are Damged...... still waiting on a response from them and they only give you 30days.
Great looking chairs-Look out for return policy!
Great looking chairs but had to return them due to their hight. Chairs were brought from a deposit which is close to my home but I was asked to send them back to a deposit in Harefordshire. I had to pay a lot of money for transport and I hope I can get the money back. It is expected no damage so I made some pictures with the small defects already present
Very happy with purchase
Really pleased with the bar stools we ordered. The box was slightly damaged in transit but the stools themselves were in great condition. Put together really easily and look great quality.
Fashionable furniture at a great price!
Great looking table and chairs. Very sturdy and well built. Very reasonably priced too compared to high street shops! - Would have given 5*’s but I was unfortunately sent the wrong table to begin with (they organised a replacement table within a couple of days)
How can I comment when it’s not arrived…
How can I comment when it’s not arrived !
Best Quality Products | Best Customer Service | Best Delivery Timescale
First of all, the products are of the highest quality. Really happy. Delivery is almost next day and the customer service is the best. Highly recommend. Could give 10 stars but only 5 are available :)
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