While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

You should know

2.5

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam!!

Scam!!! Fraud!!!! DO NOT USE!!! THEY WILL TAKE YOUR MONEY & YOU'LL NEVER GET IT THANK. THEY SAY YOU HAVE TO VERIFY YOUR ACCOUNT BUT THEY NEVER ACCEPT THE DOCUMENTS YOU SEND WHEN IT'S THE RIGHT ONES. I'M SO DONE WITH THIS COMPANY! SCAM!!!!

23 February 2026
Unprompted review
Rated 1 out of 5 stars

USDT is disappear

I topped up my wallet , To top up the card. Translated usdt, but they are disappear. I asked support, sent them txid, nobody answered. Already 5 days. Seems like this service is scammed and doesn't exist anymore.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

This is just a scam! I don’t recommend it to anyone! Scammers! I topped up my balance with $10, only to find out that card issuance is paid, and I didn’t like that. I wanted to withdraw the money back to my bank card, but withdrawals are only possible from $200, and this is not mentioned anywhere!!! I made a transfer to a USDT crypto wallet, but it still hasn’t arrived! It’s been over four days already!!! The support team first replied with something like, 'Transfers are processed manually, please wait,' but then they just stopped responding!!! If you don’t want to lose your money, stay away from this service!!!!!!

9 August 2025
Unprompted review
Rated 1 out of 5 stars

🔻 I decided to leave a review about…

🔻 I decided to leave a review about CosmoPay — maybe it'll save someone their money, nerves, and time.

When I bought their card, my goal was simple: to pay for a ChatGPT subscription without any hassle. Before purchasing, I asked support if it would work — they said "Yes, it works". I believed them, paid, and then the real mess began.

Everything below is my personal experience. No exaggeration. Just facts, in order. If you're thinking about using this service — read this first.

💥 My experience with CosmoPay — lost money, false promises, and no benefit

1. On March 24, 2025, I bought a CosmoPay card for $40.
— I asked support beforehand: "Can I use this card to pay for ChatGPT via Stripe?"
— They answered: "Yes, you can".
— I entered everything as instructed (name, Hong Kong address, etc.).
— The payment FAILED. ChatGPT did not accept the card.

2. After contacting support again, they told me:
"Unfortunately, Stripe does not accept cards issued by us."
— So first they confirmed it works — then backed off.
— No refunds for the card purchase. That’s their “policy”.

3. I asked them to block the card and return the remaining balance to my Cosmo account.
— They agreed to return only the remaining funds (not the $40 for the card).
— Balance was returned — okay, at least something.

4. On April 1, 2025, I tried to withdraw the remaining $10.18 in USDT (via TRON/TRC20).
— CosmoPay showed: "To be paid: 6.183 USD"
— No TXID was provided.
— The transaction never appeared on the blockchain.
— Nothing arrived to my exchange wallet.
— Funds were deducted — but nothing was delivered.

5. I contacted support again:
— Reply: "Request is being processed. Please wait."
— Several days passed. Still no result.

📌 FINAL THOUGHTS:
— Bought a card for $40 that doesn't work.
— Support confirmed Stripe compatibility — that was false.
— No refund for the card.
— Tried to withdraw — money disappeared, no TXID, no crypto received.
— Slow, vague support with no resolution.

⚠️ CosmoPay is not a payment solution — it’s a misleading service where:
— You get false promises,
— You lose money,
— And your problems stay unresolved.

❗️I personally lost money. I do NOT recommend CosmoPay to anyone.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!! Be careful!

I bought a card for $20 and put another $30 on it. The card is NOT accepted ANYWHERE. Everywhere there is a refusal! Support takes 2 hours to respond to messages. They said they will not return the money. In general, they are scammers, I do not recommend them!

Купил карту за 20$ закинул на нее еще 30$. Карта НИГДЕ не принимается. Везде отказ! Поддержка отвечает по 2 часа на сообщения. Деньги они сказали что не вернут. Вообщем мошенники, не советую!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Great app

Great app - easy to set up, easy to deposit and in 5 minutes you can pay for your coffee or tickets 👍 refunds also comes through

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Hello everyone

Hello everyone, I started using this service, I really liked it, it’s easy and accessible, the support responded quickly and helped me figure it out quickly and helped me with everything, in general, I recommend it to everyone.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

I bought a card with Google Pay access…

I bought a card with Google Pay access for $30, it was not added to Google Pay and then Google requested documents, a statement for the entire account, the stripe payment does not go through, I can not pay for chatgpt, I wrote to support, he does not answer at all, for almost 2 months he has been ignored, although I wrote three times

27 January 2025
Unprompted review
Show reviews in all languages. (14 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look