Amazing first time ever using there site and coudent be more inpressed :). Ordered around half 2 in afternoon was at my door half 9 the next morning with a personal hand written note and some sweets... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently purchased a pair of Brooks Glycerin 22 black size 6 from Run North West. I did use a discount code and they worked out less than half the price of the same pair elsewhere. They were dispatc... See more
Company replied
I wasn’t sure what I was buying, it was a birthday gift for adult son, his description was vague. I ordered full of apprehension! Shouldn’t have worried, it arrived quickly & son is (unusually) thri... See more
Company replied
Delighted with my order, everything is perfect and delivery was quick. The added hand written note is a great touch too, little effort that has a big impact and something that you won’t get when ord... See more
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Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
13K reviews
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First time customer
First time customer. Great customer service and very prompt delivery. Definitely will recommend and use again.
14 July 2026
Excellent price
Excellent price, service and delivery. I highly recommend Run North West.
14 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Run North West
Hi Nadi,
Thank you for taking the time to leave us a review.
We are so pleased you were able to find the product you wanted at a great price and the delivery was fast!
Best wishes,
Lydia @ RNW
Competitively priced and order…
Competitively priced and order processed quickly. To top it off a thank you note which adds that personal touch! Will definitely use again.
6 July 2026
Unprompted review
Reply from Run North West
Hi Elliot,
Thank you for taking the time to leave us a review.
We are so pleased you found our pricing competitive and your order was quickly processed.
Best wishes,
Lydia @ RNW
Great store
Great store. Quick delivery. My go to for running shoes, good value for money. Will use again and again. Customer service 👌🏻
14 July 2026
Brilliant website
Brilliant website, good communication when you need it and fast delivery. Can’t ask for much more can you?
14 July 2026
Outstanding Service
Outstanding service as always - from order to delivery and exchange. Customer service as it should be!
23 June 2026
Reply from Run North West
Hi James,
Thank you for taking the time to leave us a review.
We are so pleased to hear you found your experience shopping with us outstanding!
Best wishes,
Lydia @ RNW
Great product at the best price
Great product at the best price, supplied promptly and well-packaged. I will use this company again.
12 July 2026
Ordered some hiking trainers which came…
Ordered some hiking trainers which came very quickly, with a nice little note and some sweets.
24 June 2026
10/10 order
Delighted with my order, everything is perfect and delivery was quick. The added hand written note is a great touch too, little effort that has a big impact and something that you won’t get when ordering direct from the big shoe brands
Extremely good deals on the ASICS Sky Tokyo and Puma Fast-r3 too, cheapest I’ve come across for two of the best running shoes in the game
13 July 2026
Reply from Run North West
Hi Conor,
Thank you for taking the time to leave us a review.
We are so pleased to hear you were delighted with your order and the speed of delivery. We hope you love your new shoes!
Best wishes,
Lydia @ RNW
Great service
Great service!
Delivered really quickly!
So cute with a hand written card and a sweet!
13 July 2026
My go-to running shoe seller
Always speedy, friendly service, selling great, authentic shoes at competitive prices.
22 June 2026
Reply from Run North West
Hi Lucinda,
Thank you for taking the time to leave us a review.
We are so pleased you have enjoyed multiple positive experiences with us. Enjoy your new shoes.
Best wishes,
Lydia @ RNW
Great price and my trainers arrived…
Great price and my trainers arrived within a couple of days.
12 July 2026
Reply from Run North West
Hi Chris,
Thank you for taking the time to leave us a review.
We are so pleased you found our pricing to be great and your trainers arrived promptly.
Best wishes,
Lydia @ RNW
Great price and Customer servcie
I have purchased my 5th pair in the span of 3 months , the prices are super competitive and the delivery is very fast 2/3 days max.
I had an issue with one pair and after speaking to Natasha , she promptly resolved my issue , which shows they really care about customers .
They are now my go to retailer for trainers !
Regards
Ibtisam
13 July 2026
Reply from Run North West
Hi Ibtisam,
Thank you for taking the time to leave us a review.
We are so pleased we were able to resolve your issue and you have found our delivery services to be prompt on multiple occasions.
Best wishes,
Lydia @ RNW
First time purchasing from Run North…
First time purchasing from Run North West after searching for a larger size in women’s running trainers!
Great price on my Bondi 9s! Delivery was fast and the packet of sweets inside was a lovely touch that made me smile. You’ve gained a new customer! 😊
7 July 2026
Reply from Run North West
Hi Claire,
Thank you for taking the time to leave us a review.
We are so pleased we were able to assist you in finding the correct shoes for your requirements. We hope you love wearing them!
Best wishes,
Lydia @ RNW
Great selection and excellent quick service
Great selection of running shoes, really quick dispatch and delivery. The handwritten note in my parcel was a nice touch, and they processed the refund for the pairs that didn't fit me efficiently and with no fuss. I'd happily order from RNW again!
13 July 2026
Reply from Run North West
Hi Sara,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed our quick online services and you found we had a great selection of shoes.
Best wishes,
Lydia @ RNW
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