Amazing first time ever using there site and coudent be more inpressed :). Ordered around half 2 in afternoon was at my door half 9 the next morning with a personal hand written note and some sweets... See more
Company replied
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Review summary
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What people talk about most
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I recently purchased a pair of Brooks Glycerin 22 black size 6 from Run North West. I did use a discount code and they worked out less than half the price of the same pair elsewhere. They were dispatc... See more
I wasn’t sure what I was buying, it was a birthday gift for adult son, his description was vague. I ordered full of apprehension! Shouldn’t have worried, it arrived quickly & son is (unusually) thri... See more
Company replied
Delighted with my order, everything is perfect and delivery was quick. The added hand written note is a great touch too, little effort that has a big impact and something that you won’t get when ord... See more
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Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
13K reviews
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Great service
26 June 2026
Great Service
Great pair of Brooks Ghost 17 at a very competitive price. Quick delivery, would definitely use again.
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Run North West
Hi Diana,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed your in-store experience with us and we were able to help you find what you needed.
Best wishes,
Lydia @ RNW
A good company to buy from.
Item selling at a good price and delivered free of charge within 24 hours that is what I call ‘service’. I would definitely buy from Run North West again.
16 July 2026
Best pricing - good availability
Best pricing on a (Vomero 18 plus), good selection of stock, colours, sizes. Deliveredn next day. Top quality.
16 July 2026
Highly recommend this company
Fabulous customer service. I ordered the wrong size and they replied to my email really quickly and amended the order. No hassle at all. Product then arrived less than 48 hours after ordering. Will definitely use this company again.
23 July 2026
Unprompted review
Reply from Run North West
Hi K,
Thank you for taking the time to leave us a review.
We are delighted to hear you found our customer services fabulous and we were able to assist you with amending your order quickly.
Best wishes,
Lydia @ RNW
Placing the order was easy and straight…
Placing the order was easy and straight forward. Delivery was on time. I was happy with my shoes. Will definitely order from Run North West again
16 July 2026
I wasn’t sure what I was buying
I wasn’t sure what I was buying, it was a birthday gift for adult son, his description was vague. I ordered full of apprehension!
Shouldn’t have worried, it arrived quickly & son is (unusually) thrilled. He described it as perfect & almost didn’t realise he was wearing it during his run!
I might even buy one for myself!
15 July 2026
Reply from Run North West
Hi Terry,
Thank you for taking the time to leave us a review.
We are so pleased to hear your order arrived quickly and your son was pleased with his present.
Best wishes,
Lydia @ RNW
Fastest service
Fastest service , free shipping to Northern Ireland , very good good customer service and amazing variety of products , my favourite running shop so far 🙏
26 June 2026
Really nice service and the hand…
Really nice service and the hand written cards are always a good touch.
16 July 2026
Staff had great knowledge & found the…
Staff had great knowledge & found the right product for me 👍👍👍👍
16 July 2026
Reply from Run North West
Hi Graham,
Thank you for taking the time to leave us a review.
We are so pleased you found your in-store experience helpful and our team were able to assist you in getting the right product for your needs.
Best wishes,
Lydia @ RNW
Amazing first time experince buying from these guys
Amazing first time ever using there site and coudent be more inpressed :).
Ordered around half 2 in afternoon was at my door half 9 the next morning with a personal hand written note and some sweets inside the box with my new vomero pink plus running shoes 55 pound more cheaper than anywhere else.
Will defo use again when needed.
16 July 2026
Reply from Run North West
Hi Cassius,
Thank you for taking the time to leave us a review.
We are so pleased you had an amazing experience shopping with us and your order arrived quickly.
Best wishes,
Lydia @ RNW
I've now spoken with two staff members…
I've now spoken with two staff members on two separate calls and they have both been very helpful in a detailed way to my specific request
22 June 2026
First time ordering and it's a 10 out of 10 from me
This was my first time ordering and I won't hesitate to use them again. A fantastic selection and all at really competitive prices. Delivery was quick and I was updated throughout the whole process. 10 out of 10
16 July 2026
Fast delivery hand written thank you…
Fast delivery hand written thank you card and love heart sweets was a nice personal touch .
15 July 2026
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