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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the chalk, which many describe as superior to others on the market. People also appreciate the durability and thoughtful design of items like chalk bags and apparel, noting their suitability for both climbing and everyday wear. The delivery service is frequently highlighted for its speed and efficiency, with many consumers receiving their orders quickly. Furthermore, the customer service team is often commended for being responsive, friendly, and effective in resolving issues. However, some customers were dissatisfied with aspects of the ordering and delivery process. A few reviewers experienced delays in receiving their orders, with some noting that items took longer than expected to arrive. There were also instances where customers received defective products or found that sizing was inconsistent with expectations or size guides, leading to the need for returns or exchanges. A small number of people expressed concerns about the delivery carrier, specifically mentioning UPS, and wished for alternative shipping options.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the high quality of items like... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products, from chalk to... See more

Delivery service

People report positive experiences with delivery service, often praising the fast shipping times, with some... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the quality of items and quick... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness, quick... See more

Based on these reviews

Rated 4 out of 5 stars

Great customer service. Good chalk. For 5 stars I would need to see different options for delivery couriers. UPS is scummy and out of principle I try to avoid them at all times. If you receive h... See more

Company replied

Rated 5 out of 5 stars

By the time you go bouldering with Magdust Chalk for the first time, you will notice that there are huge differences when it comes to chalk. I don't want to use any other chalk anymore. The bould... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Rúngne products since early 2025 and I’m really happy with both their gear and clothing. My favorites are the chalk, Maglock, Highballer, and Harness Pants Wide Leg – great performance... See more

Company replied

Rated 5 out of 5 stars

Rungne has quickly become one of my favorite climbing brands. They offer great value without cutting corners — the products consistently feel premium in both build quality and performance. I also real... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
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Replied to 61% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Incredible Chalk!

I was a little doubtful if the chalk would be worth the price. It’s absolutely the best chalk I have ever used. Totally worth the extra money.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

By far the best place to buy chalk

By far the best place to buy chalk, I've been using magdust/superdry Chalk for a while now and I won't go back to standard store brought ones.
It drys out your hands and the chalk actually stays on your hands.
I pair Magdust and superdry to curate a maximum blend which really feels good, and honestly I feel my hand skin is a lot more healthy after using for time..

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service has been fantastic

Customer Service has been great! They took the time to answer all of my questions. The few products that I have ordered, I love, the fabric, the construction, quality of the products. They were also very prompt with answering email.
I hope :-) you bring back the sweatshirts and if you make the sloper T in more colors would love that!
I am new to Magnus Mitdbo YouTube channel and see these great products he is wearing from Rungne! Just can't seem to find any of them (I know some are very old)

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality products and quality service

I ordered a couple shirts from Rungne and love the designs, the quality is excellent and their service is top tier. The more you order the more rewards and coupons they send you, I've already ordered a couple more shirts and some pants.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

I've ordered numerous times from Rungne; shirts, chalk, pants, you name it. Every item was of very good quality and came neatly packaged.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Good stuff

Shipping was quick, ordered 4 tees, a chalk bucket, a brush, and some tape. All products feel super high-quality and I’m super stoked on it all. I was expecting the chalk bag to be great but had lower expectations for the shirt. They definitely exceeded what I anticipated. The shirts (and the chalk bag) feel super durable and worth the money I paid.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

I've purchased two climbing…

I've purchased two climbing pants,Highballer Reinforced Pants and the Harness Utility Pants. Both r super comfortable for climbing and everyday wear. The Highballer Reinforced Pants have become my favorite pants to wear. The delivery was super quick, I live in Israel and it was delivered in just a few days. 10/10 would recommend this brand and would purchase again.

13 January 2026
Unprompted review
Rated 4 out of 5 stars

Great Chalk

Shipping was great, ordering was a little odd with some of the gift codes they offer, but not a big issue. Every product I had gotten though was great, from the chalk bucket, to the chalk itself, everything was great. The chalk holds much better than anything else I've used, and stays much longer.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Rungne has great quality and great customer service! My son is an avid climber and works in the industry and finds these products the best out there!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Outrageous UK fees

I purchased two pairs of trousers for £159 and unfortunately had to return them. I used the brand’s size calculator and measurements, which recommended a size S as the best option. However, when they arrived, they were far too small.

I initially considered exchanging them for a larger size, but no alternative sizes were available in any colour. As I needed the trousers urgently, I had no choice but to return the items.

This is where the experience became particularly disappointing. I had already paid approximately £29 on top of the £159 order for delivery, which is a very high fee by any standard. On top of that, I was charged a further £17 to process the return.

In total, this amounts to nearly a 30% surcharge just for delivery and return, which I find completely unreasonable. I’ve never encountered fees like this elsewhere, and it significantly detracts from the overall customer experience. Unfortunately, I wouldn’t recommend purchasing from a brand that applies such excessive charges.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Impressive Brand with Premium Gear and Big Vision

Rungne has quickly become one of my favorite climbing brands. They offer great value without cutting corners — the products consistently feel premium in both build quality and performance. I also really appreciate how much they’re investing in growing the brand and expanding their apparel line; you can tell they care about the community and about making gear people actually want to use. Overall, it’s been an impressive experience so far, and I’m excited to see what they come out with next.

1 January 2026
Unprompted review

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