Τhrough a huge variety of carpets that RUGVISTA offers, I found the carpet that fits my space perfectly and is exactly like the photo that I saw. The product received nicely packaged and very quickly.... See more
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The whole exprerience with rugvista its self was great. From navigating the site up to the delivering and post -purchase updates. The only issue I would like to point out is the courier vendor policy.... See more
First of all, there is a strong resemblance between the pictures and the actual product. Initially, we were hesitant about committing to an online purchase for an item we would normally prefer to see... See more
I am very happy with my beautiful new rug. The colours are exactly the same as in the picture. I also appreciate you sending me the instructions for looking after it. Finally, I was delighted when it... See more
Company details
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Rugvista — Βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν. Η Rugvista ιδρύθηκε το 2005 με μια σαφή αποστολή και σκοπό: βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν, κάνοντας εύκολο και ευχάριστο για τους πελάτες μας να βρουν το ιδανικό χαλί. Από την αρχή εστιάσαμε στο να προσφέρουμε υψηλής ποιότητας χαλιά σε δίκαιες τιμές, προσφέροντας ταυτόχρονα μια απρόσκοπτη και άνετη εμπειρία αγορών. Σήμερα είμαστε περήφανοι που είμαστε ένας από τους κορυφαίους διαδικτυακούς λιανοπωλητές χαλιών στην Ευρώπη, εξυπηρετώντας πελάτες σε πολλές χώρες. Η συλλογή μας περιλαμβάνει πάνω από 30.000 χαλιά, από παραδοσιακά χειροποίητα ανατολίτικα χαλιά έως σύγχρονα μηχανικά υφασμένα σχέδια· κάθε χαλί επιλέγεται προσεκτικά για να εξασφαλίζει ποιότητα, αντοχή και διαχρονικό σχέδιο, ώστε οι πελάτες μας να μπορούν να αγοράζουν με εμπιστοσύνη. Πιστεύουμε ότι η αγορά ενός χαλιού πρέπει να είναι εξίσου ευχάριστη με τη ζωή με αυτό: γι’ αυτό παρέχουμε σαφείς πληροφορίες προϊόντος, λεπτομερείς εικόνες και ένα εύχρηστο ηλεκτρονικό κατάστημα. Αξιόπιστη παράδοση σε όλη την Ευρώπη, ευέλικτες πολιτικές επιστροφής και φιλική, γρήγορη εξυπηρέτηση πελατών κάνουν την εμπειρία αγορών απλή, ασφαλή και χωρίς άγχος για κάθε πελάτη. Η έδρα μας βρίσκεται στο Μάλμε της Σουηδίας και δραστηριοποιούμαστε σε όλη την Ευρώπη· συνδυάζουμε σκανδιναβικές αξίες σχεδιασμού με διεθνή χειροτεχνία και σύγχρονες λύσεις ηλεκτρονικού εμπορίου. Η ομάδα μας εργάζεται καθημερινά για να βελτιώνει τις υπηρεσίες μας, να επεκτείνει τη συλλογή μας και να εμπνέει τους πελάτες στις επιλογές διακόσμησής τους. Δεσμευόμαστε να δημιουργούμε μακροχρόνιες σχέσεις με τους πελάτες μας προσφέροντας υψηλής ποιότητας προϊόντα, εξαιρετική εξυπηρέτηση και μια διαφανή, αξιόπιστη και ευχάριστη εμπειρία αγορών. Στη Rugvista βοηθάμε τους πελάτες μας να δημιουργούν χώρους που είναι προσωπικοί, φιλόξενοι και όμορφοι – ένα χαλί τη φορά.
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +44 20 3808 9940
- info@rugvista.com
- rugvista.gr
4.5
Excellent
377 reviews
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Reply from Rugvista
Hi,
Thank you for your review and for your feedback.
We're sorry to hear that you received your discount code after placing your order.
Kindly contact our Customer Service team at info@rugvista.com with your order number, and we'll be happy to refund the value of the discount to your original payment method.
We hope you enjoy your new rug, and we look forward to assisting you.
Kind regards,
Rugvista
Reply from Rugvista
Dear Customer,
Thank you for expressing interest in our rug collection.
As an online retailer, we do not possess a physical boutique or showroom for in-person rug viewing. However, we can furnish you with comprehensive descriptions and images of our rugs to aid in your visualization. Our in-house photographers have dedicated significant time and resources to ensure that our product pictures are highly descriptive and true-to-life.
If you have any queries regarding the colours or materials of our rugs, please do not hesitate to inform us. We are committed to assisting you and ensuring that you possess all the necessary information to make an informed decision.
Please be reassured that all the rugs showcased on our website are presently in stock and available for immediate delivery, unless explicitly stated as sold. We understand that purchasing a rug online can be an overwhelming task, which is why we offer a 30-day purchase on approval policy. This means that upon receiving your order, you have 30 days to determine if the rug meets your expectations. If, for any reason, it fails to do so, you can return it to us free of charge, without any questions asked.
Our aim is to guarantee your complete satisfaction with your purchase. Hence, we provide complimentary shipping and returns. We want you to feel confident and at ease when making a purchase from us.
If you have any further questions or require any assistance, please do not hesitate to contact us.
Reliability and godd delivery.
8 June 2026
It’s not my first experience with…
It’s not my first experience with Rugvitsa, but it’s still excellent! Very fast shipping and delivery , everything on time and quality is very good . There is a great variety of carpets and other kind of floor coverings! So highly recommended
11 June 2026
It was an easy experience and that made…
It was an easy experience and that made it pleasant as well!
10 June 2026
Good product quality fast & accurate service
fast and accurate service, good product quality
15 May 2026
Unprompted review
Excellent!!!
29 May 2026
Unprompted review
Do not be afraid to order
First of all, there is a strong resemblance between the pictures and the actual product. Initially, we were hesitant about committing to an online purchase for an item we would normally prefer to see and touch in person, but in the end we were not disappointed. We are very happy with the carpet we received. It has a good finish, no unpleasant smell, the expected quality, and it was delivered quickly.
11 May 2026
I ordered two carpets, only one was received
I ordered two carpets.
For some reason they were sent in two different DHL shipments.
The the first was received over two weeks late and the second carpet was not received at all, although I received an email that it was...
21 April 2026
Reply from Rugvista
Hi,
Thank you for your feedback, and we are truly sorry to hear about the experience with your order.
We fully understand your frustration in receiving the two carpets in separate shipments, as well as the delay with the first parcel and the fact that the second one has not yet arrived despite the delivery confirmation email.
This is not the service standard we aim to provide, and we sincerely apologise for the inconvenience this has caused you.
We have already escalated the matter with UPS and are actively investigating what happened with the missing shipment. As soon as we receive more information from the carrier, we will update you immediately and make sure this is resolved as quickly as possible.
Once again, we are very sorry for the inconvenience and thank you for your patience while we work to resolve this for you.
Quality and prompt delivery
30 March 2026
5th purchase from RugVista
5th purchase from RugVista, everything went great, as every time before. Quick and reliable shipping, the photos on the site are very close to reality and very reasonable prices
27 March 2026
Best choices
Best choices
quick searches
effective filters
best website for buying any rug!
17 March 2026
Perfect
Everything was as described. The process was perfect. The communication was excellent
4 March 2026
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