Excellent rug. We saw it being used in a room setting at RedBrick Mill in Batley and knew immediately that it would work for us. Having looked at several, the price surprised us. We were half expe... See more
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Rug just arrived and we are thrilled with it . The online pictures were true to the product and excellent quality. I was struggling to find many large square rugs available, so this 250 x 250 was pe... See more
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Great website, easy to navigate, good choice. Was easy to order and deliver wasn't too long, however I'm not a fan of how to pack the rugs by folding them, rather than rolling them. I've ordered 2 r... See more
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We absolutely love the new rug! We searched a long time for a large kelim type rug that was colourful but not super bright. This one is perfect. It really lifts the room and pulls all the elements t... See more
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Company details
Written by the company
Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +44 20 3808 9940
- info@rugvista.com
- rugvista.co.uk
4.6
Excellent
5K reviews
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Stained carpet!
The carpet arrived almost a week late (fault of UPs not Rugvista) but when it did finally arrive the rug has a huge stain in the middle of it! Instead of offering to replace the carpet I was sent advice on how to clean it and a minor discount. I suspect this was an AI response as it felt utterly cold and unhelpful. It was a real shame as the rug itself was perfect for the space but we will not be using rugvista again because the very least you expect is for the rug to arrive clean!
1 July 2026
Reply from Rugvista
Dear Jo,
Thank you for taking the time to share your feedback. We are truly sorry that your rug arrived with a stain and understand how disappointing this must have been, especially after the delay in delivery.
We would, however, like to clarify that alongside our apology, we did offer you the option to return the rug for a full refund. We understand that returning a large rug can be inconvenient, and you chose to accept a partial refund instead, which we were happy to arrange as an alternative solution.
We appreciate your comments regarding our communication and are sorry to hear that our response came across as impersonal. This was certainly not our intention, and we will take your feedback on board as we continue working to improve the experience we provide.
Thank you again, and we wish you all the best.
Kind regards,
The Rugvista Team
Excellent quality and great value
We've bought several rugs from Rugvista and every one has been perfect. The colours are as described on the website and delivery is quick.
8 June 2026
Reply from Rugvista
Dear Maxine,
Thank you for your review! We're really pleased to hear you're happy with your purchase.
We hope you enjoy your new rug for a long time to come.
Kind regards,
Rugvista Customer Service
Awful smelling rug
Lovely rug. Let down by extremely bad chemical smell. The whole room stank. I had to put the rug in the balcony for a whole week to get rid of the smell. Luckily, the smell went otherwise I would’ve returned it.
1 July 2026
Reply from Rugvista
Hi.
Thank you for taking the time to share your feedback.
We're delighted to hear that you love your rug, but we're sorry to learn about the initial odour you experienced.
It is not unusual for a newly unpacked rug to have a slight odour, as it has been tightly packed during transport. This is temporary and usually disappears after a few days of airing, as it did in your case.
To help the odour fade more quickly, we recommend airing the rug in a well-ventilated room or outside in dry weather, vacuuming it regularly, sprinkling a light layer of baking soda over the rug overnight before vacuuming it away, or, if needed, lightly misting it with diluted white vinegar and allowing it to dry completely.
If the odour ever persists or seems unusually strong, please don't hesitate to contact our Customer Service team at info@rugvista.com. We'll be happy to look into the matter and help find a solution.
Thank you again for your feedback, and we hope you continue to enjoy your rug.
Nice rug and a good price
Nice rug and a good price. A bit thin and moves around a bit on the floor.
3 July 2026
Reply from Rugvista
Hi,
Thank you for your review!
We're so pleased to hear that you're happy with your new rug and that you found it to be good value for money. We also appreciate your feedback. If the rug moves around on the floor, an anti-slip underlay can help keep it securely in place while also adding a little extra cushioning.
We hope you enjoy your rug!
Kind regards,
Rugvista Customer Service
Reply from Rugvista
Hi,
Thank you for taking the time to leave us a review.
We're pleased to hear that you're satisfied with your rug. If there's anything we could have done to make your experience even better, we'd love to hear your feedback.
Kind regards,
Rugvista Customer Service
Reply from Rugvista
Hi Mrs Jones,
Thank you so much for taking the time to leave a review.
We're happy to hear that you found our website easy to use, that your rug arrived as expected, and that you're happy with your purchase. We hope you enjoy your new rug for many years to come!
Kind regards,
Rugvista Customer Service
Exactly what we wanted at a good price
Exactly what we wanted at a good price. Printed cotton, easy to vacuum the dog hairs... with the underlay it has a lovely soft bounce.
17 June 2026
Reply from Rugvista
Dear Branwen,
Thank you so much for your wonderful review!
We're delighted to hear that the rug was exactly what you were looking for. It's great to know that the printed cotton, combined with an underlay, gives you the comfort you were hoping for.
We truly appreciate you choosing Rugvista and hope you'll enjoy your new rug for many years to come.
Kind regards,
Rugvista Customer Service
Beautiful rug looks and feels so classy…
Beautiful rug looks and feels so classy easy to clean and great design works
6 July 2026
Reply from Rugvista
Dear Mohin,
Thank you for your review!
We're glad to hear that you're happy with your new rug and thatyou like the design! If there's anything we can do to make your next experience even better, please don't hesitate to let us know.
Kind regards,
Rugvista Customer Service
Great way to upgrade your home at a…
Great way to upgrade your home at a moderate cost. Modern designs. Some colours are difficult to judge as well as the finishing of the surface of the carpets
6 July 2026
Reply from Rugvista
Hi,
Thank you for taking the time to leave a review!
We're so pleased to hear that you're happy with your rug and that it was a great way to refresh your home. Thank you as well for your feedback about the colours and surface finish, we really appreciate it and will keep it in mind as we continue to improve our product presentation.
We hope you enjoy your rug for many years to come!
Kind regards,
Rugvista Customer Service
Great rug reasonably priced
19 June 2026
Reply from Rugvista
Dear customer,
Thank you for your review! We're really pleased to hear you're happy with your purchase.
We hope you enjoy your new rug for a long time to come.
Kind regards,
Rugvista Customer Service
Reply from Rugvista
Dear customer,
Thank you for your review!
We're glad to hear that you're happy with your new rug! If there's anything we can do to make your next experience even better, please don't hesitate to let us know.
Kind regards,
Rugvista Customer Service
Always great range
Always great range, excellent quality, reasonable prices and efficient delivery. Thank you.
2 July 2026
Brilliant supplier
Brilliant supplier. Kept me informed from the minute I ordered and amazingly quick delivery to the uk. Really pleased with the rugs they look exactly as the pictures on the website.
10 out of 10. Highly recommend
6 June 2026
Fantastic quality
Beautiful rug! Deep rich colour, high quality, just as described. Fast and easy delivery. Highly recommended.
30 June 2026
It would be great to pop by colour
It would be great to pop by colour. It took me long to understand your site but lovely range!
29 June 2026
In received my order on time and the…I received my order in the time promised
In received my order on time and the delivery driver was vey good and put my rug where I wanted. The rug looks good and is all I expected
29 June 2026
Reply from Rugvista
Hi,
Thank you for taking the time to leave us a review!
We're delighted to hear that your order arrived on time, that the delivery went smoothly, and that the driver placed your rug exactly where you wanted it. It's also wonderful to know that the rug met your expectations and that you're happy with it.
Thank you again for your feedback. We hope you enjoy your new rug for many years to come!
Best regards,
Rugvista Customer Service
A very easy website to navigate around
A very easy website to navigate around. No complications. Payment options were as good as any other website.
27 June 2026
Absolutely beautiful rugs I have…
Absolutely beautiful rugs I have ordered three rugs from here and the quality and the design are so unique delivery was quick and efficient and customer service is excellent I would defo recommend
25 June 2026
Lovely quality product.
The rug was delivered promptly and including an anti slip liner, it is lovely quality and looks exactly as it did on the website. I am delighted with it.
9 June 2026
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